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Customer reviews: Etsy Integration by shopUpz

Develop by Shopify

Reviews (153)

Overall rating
4.4

What Merchants Think

Merchants generally have a positive view of the "Etsy Inventory sync by shopUpz" app, appreciating its ease of use and time-saving features. The app is frequently praised for its effective functionality in managing listings and orders between Shopify and Etsy. The support provided by Shirly is a notable highlight, often regarded as friendly, professional, and attentive to users' needs.

Key Strengths

  • Ease of Use: Customers find the app simple and straightforward to use.
  • Time-Saving: The app significantly reduces the time needed to manage listings between Shopify and Etsy.
  • Effective Syncing: Seamless import of listings, images, titles, prices, and descriptions.
  • Exceptional Customer Support: Shirly's support and guidance are consistently praised.
  • Problem-Solving: The app helps in sorting out various issues like shipping and order syncing.
  • Reliability: Many users express satisfaction with the app's consistent performance.

Common Concerns

  • Learning Curve: Some users experience initial difficulty in understanding the app’s functions.
  • Technical Glitches: A few reported issues with sync functionality.
  • Support Delays: Some users experienced delayed responses to support queries.

Final Thoughts

The "Etsy Inventory sync by shopUpz" app is widely regarded as a valuable tool for efficiently managing inventories between Etsy and Shopify. Despite a few concerns, mainly concerning initial learning and sporadic syncing issues, the app excels in time-saving and support. Shirly's exceptional customer service further enhances the app's appeal, making it a highly recommended choice for many merchants.

Sparrow & Wilde

Dec 02, 2025  on Shopify

This app has been a life saver! I tried several other inventory sync apps and non were as quick or easy to use as this one. Shirly helped me get my shop set up and it was a quick process!

Saint Violet Creative

Nov 29, 2025  on Shopify

Just finished a few last minute gift set listings on Etsy and went to import them to Shopify. It's been a busy Black Friday and I was too tired to manually add them. Well, imagine my horror when the import finished and had completely DELETED all of the existing listings in my Shopify storefront. On Black Friday. After I had already spent thousands of dollars (and invested many, many hours) in ads and promotional content directing customers to my store. Not only do I now need to stay up later than I can and try to manually recreate every last listing, but all of my links are now broken, all of my SEO equity is gone, it's all just GONE. Do not trust this app, for the love of god. Devastated is an understatement.

Niche

Nov 21, 2025  on Shopify

ShopUpz customer service was super helpful and very thorough in identifying an issue I had. All in all we have had an extremely smooth and easy process using the ShopUpz app.

Star Spangled Dangles

Nov 15, 2025  on Shopify

Shirly is an excellent teacher and wonderfully accommodating with her time. What I really like is that she doesn’t do things for you but patiently waits for you to understand and be able to use the app yourself.

metALUm

Oct 29, 2025  on Shopify

I feel misled as a consumer. The developer promotes a “free trial” version that supposedly allows you to export products from Shopify to Etsy. In reality, the export does not work at all. The process fails with a technical error (“Expected int value for ‘readiness_state_id’”), because essential API fields are blocked in the free plan. This means the trial cannot be used to test the app’s actual functionality — you cannot verify whether the export works, the data structure is correct, or the listings are created properly on Etsy. I spent time setting up and configuring everything carefully, only to find out that the trial version is incapable of creating even a single draft listing. If this limitation had been clearly communicated upfront, I would not have installed the app in the first place. This is not a limited trial — it is a non-functional placeholder. If you value your time, skip this app and look for a provider that offers a genuine, working trial instead.

Lazarus Artisan Goods

Oct 22, 2025  on Shopify

When I was experiencing inventory issues, Shirly took time to have a video call with me to ensure they were resolved. Love the personal customer service and fast response time!

Gem Creations

Oct 20, 2025  on Shopify

Great customer service; I had a meeting with Shirley via Google Meets to assist me in transferring my Shopify store to Etsy. Everything was very informative and easy to use.

American Leashworks

Oct 06, 2025  on Shopify

FIRST of all before you connect Etsy to your Shopify, get your Etsy all set up. Set up your fixed shipping profile and if you like the profile you will use later, you can change all this later, then start uploading. The app worked as promised. Sure what I needed was of course the pricier option but it worked and was 100% worth the cost. Made copying my inventory as painless as they could've made it.

Smiley Badger's Tabletop Shop

Sep 28, 2025  on Shopify

Shirley was really quick to respond and helped me understand where I was going wrong, she made it quick and easy. Top service and easy to use app.

Fae Lottie

Jul 28, 2025  on Shopify

So far, I am not too thrilled with this applications. i read through the other reviews and I cannot tell if they are real or not. I have used several integration apps. and this is by for the least smooth interaction I have ever had. I have even used free integration without as many issues. I also do not like that I have to have "fixed' shipping on my etsy in order for me to import items from shopify to etsy. An application should not be in control of my shipping choices. It also doesn't allow me to post multiple options on one listing. It's too limited and I do not feel in control. Etsy Categories and my store categories do not align. It's just not up to par. Especially if it's a service that I am paying for, its not the other way around. I am also not pleased with the amount of spam I am sent via my emails *Update-officicially uninstalling after trying to work with the app. for a few hours. It shouldn't be this complicated. I am not convinced these 5 star reviews are legit. Or they are not seasoned sellers

LighthouseLane

Jun 25, 2025  on Shopify

I tried to use another app to import and manage my inventory, but it kept pulling up errors. Then I found this app which worked perfectly. It updates the inventory every 20 minutes across both platforms which is great.

Coisas do Chá

Jun 09, 2025  on Shopify

I use this app in all the stores in control, it works perfectly and support if incredible , we can have direct access to dev. they even develop some new features we ask for. They do everything in their power to acomplish everything we need. I higly recommend this app.

OIGA

Jun 03, 2025  on Shopify

When I started using it, it didn't work. But their support team was very responsive and fast fixing the issue. In the meantime, I've exported some listings from Shopify to Etsy and it's much easier and faster than having to manually duplicate everything. Thank you ShopUpz team.

The Trend Hub

May 11, 2025  on Shopify

Thank you Shirly for all of your assistance on helping me transfer products from my Shopify store to Etsy. It was nice of you to follow up with me to see how I was doing with exporting my products to Etsy. The video you sent was very helpful! You are a rock star!

Jewelaura

Apr 22, 2025  on Shopify

Shirly was incredibly helpful with syncing my pricing from Shopify to Etsy! She walked me through the process step by step, made sure I understood each part, and was patient and thorough the entire time. Her guidance saved me a lot of time and frustration. I truly appreciated her professionalism and support — highly recommend working with her!

OFFRANDES

Feb 18, 2025  on Shopify

I will use mostly the Quantity Sync for now. I needed some help for the setup and Shirly was very fast and efficient. Everything is working as expected! THANK YOU. This app will save me tons of time.

TexasDiamondDFarms

Dec 02, 2024  on Shopify

This app is truly amazing! Simple and easy to use. What I love most about it is when I get a sale on Etsy I can process it through Shopify.

Blue Laundry

Nov 06, 2024  on Shopify

The bi-directional inventory sync doesn't work. Worst of all, there is absolutely zero support -- no response to my multiple emails. I wanted to like this app, and was hopeful based on the reviews. I'm not sure why the developer deserted this app.

Trevor & Vincent

Oct 28, 2024  on Shopify

Shirly was extrememly helpful in guiding me through the process of getting my shopify listings on Etsy. She was quick to respond and knew exactly what the problem was. Thank you!

Fidget Widgets

Oct 19, 2024  on Shopify

I manage 5,000 listings on eBay, and this app made importing them to Shopify super easy! It seamlessly brought over all of my images, titles, prices, and descriptions without a hitch. The whole process was straightforward, saving me tons of time.

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