Shopmate adds an AI chat assistant to your storefront that answers customer questions about your products and store policies. It uses the information already in your store, including product details and policy pages, so responses stay accurate and specific to your business. Customers can ask about sizing, availability, shipping, returns, and other common questions without waiting for a reply from your support team. Merchants can review chat history and adjust chatbot settings from within app.

• Customers can ask questions and get answers directly on your store on real data
• Customers get answers based on your store's actual shipping, and other policies.
• Merchants can review past chats to see what customers are asking about.
• Merchants can adjust how the chatbot behaves to fit their store.