Reviews: Shoplift ‑ A/B Testing

Customer reviews: Shoplift ‑ A/B Testing & CRO

Reviews (101)

Overall rating

4.8

5

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4

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2
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What Merchants Think

Overall, merchants highly praise "Shoplift - A/B Testing" for its user-friendly interface, seamless Shopify integration, and effective customer support, notably from Jonathan. Many users express satisfaction with the app’s ability to provide actionable insights and improve conversion rates without requiring extensive coding knowledge. However, there are some concerns about the pricing and billing practices.

Key Strengths

User-friendly platform suitable for both beginners and experts.
Seamless integration with Shopify, offering easy setup and management of A/B tests.
Effective customer support, particularly from Jonathan, providing valuable testing insights and strategy suggestions.
"Lift Assist" feature providing high-converting recommendations.
Lightweight app that does not impact page speed.
Cost-effective alternative to more expensive CRO testing tools.
No need for extensive coding knowledge or developer support.

Common Concerns

Issues with billing practices, such as charges after uninstalling during a free trial.
Concerns about the business model feeling like a trap with frequent upgrade prompts.
Some users experienced deceptive practices regarding pricing and expectations for results.

Final Thoughts

Shoplift is generally well-received as an intuitive and powerful A/B testing tool that effectively meets the needs of merchants on Shopify. Its ease of use, combined with exceptional customer support and insightful features, make it a preferred choice for businesses seeking to optimize their store's performance. However, potential users should be aware of the concerns surrounding its billing practices and ensure they fully understand the pricing structure.

Stasher

Jan 29, 2024 on Shopify

We are fairly new to using Shoplift but love how user-friendly it is right off the bat! Within the first day of adding to our store, we were able to get a test up and running. The Shoplift support has been great as well!

Survival Frog

Jan 12, 2024 on Shopify

After Google Optimize was sunset we were searching for a cost efficient CRO platform that would give us the power to test what we wanted without involving developers. We have tried other more expensive CRO testing platforms, not only are they extremely pricy, but they also require a lot of developer help to make them work. Shoplift has been great and the team is amazing! They are constantly updating the platform and will work with you on how to best optimize your site.

Yona

Dec 25, 2023 on Shopify

Much better than Google Optimize. Have had no issues and the team has been phenomenal. They're clued in to the merchant experience and the problems that we face with CRO. Must have for any brand doing over 6 figures a month

State Of Flux

Nov 30, 2023 on Shopify

This is a great website testing solution to improve CRO. It's also cost efficient. I'm glad I stumbled upon it! Also, the team is extremely helpful with suggesting testing ideas. I worked with Jonathan on the Shoplift team to create and deploy our first test on the app. He's been super responsive via email when I had any additional follow-up questions and test ideas. Great job you guys!

Catalyst Pet

Nov 14, 2023 on Shopify

Shoplift is amazing!! I've been working with Shoplift since September. We were using Google Optimize before, and had to look for an alternative when that sunsetted. We tried out VWO, but it was a nightmare to set up and just didn't work well with our Shopify site. After shopping around for a while, we heard good things about Shoplift, and so we tried them out. We're really glad we did! They were super easy to install on Shopify, and have been amazingly helpful as we've tried multiple CRO tests. Setting up new tests and analyzing the results is a breeze with their intuitive UI, and it's clear a lot of thought has gone into the design. The folks over there are super friendly and helpful too, and take the time to really help you succeed - they've even already given me ideas that have made a positive difference to our site conversion rate! Would definitely recommend with two thumbs up!