We’ve had a very satisfactory experience with the support service. The responses have been timely, and issues are usually resolved within the first or second reply. There is excellent availability to provide solutions for customizations.

Competent and professional staff. They explained in detail how to solve a problem. We are very satisfied.

We have used Webkul apps for other systems (DPD integration for Odoo) in past with so-so experience. Using the Shopify Odoo app continues to be so-so again. The idea of the app itself is pretty good and the implementation would do its job. What we see are performance issues and lack of service. Tickets are not followed up and kept open for over 2 weeks. Why should we rely our daily business on a unreliable app and unreliable partner?

Súper buen servicio de atención al cliente!! muy contento con el resultado. He podido implementar correctamente los impuestos para que se carguen bien de Shopify a Odoo. La sesión de trabajo que he tenido con ellos ha sido fundamental, han sido pacientes y colaborativos. Muy contentos.

We have been using the Odoo Connector app for several years now. Despite some of the bugs and errors we face from time to time, it is still our best option given our business and operational needs.

Currently, if you wish to sync prices of variants, you need to install the "Product Variant Extra Feature" module. To install this module, you need to migrate from Odoo online to Odoo.sh or Odoo on-premise and subscribe for another app outside of Shopify

The app is working very well and the support service is full available to help you if you have any problem. They also help us develop some customization for a good price. Everyone can go with Webkul this company is very serious.

Good connector. We are working already 9 months. Customer support always helps to setup connector options and fix all issues. Very important - if you would like to use it you should deep understand Odoo processes and setups.

Great support. Always available when needed. We have 2 shops syncing orders to Odoo without issues now. They can also customize the integration! Game changing for us.

It works really well and is easy to use. There were some hiccups during our set-up, but the customer support is really helpful.