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Customer reviews: Shopify Bundles

Develop by Shopify

Reviews (702)

Overall rating
3.6

What Merchants Think

Overall, merchants appreciate Shopify Bundles for its ease of use and the potential it has to simplify inventory management by allowing the creation of product bundles from existing stock. However, many users express significant frustration due to the app’s limitations, such as compatibility issues with sales channels and certain features that were expected but lack full functionality.

Key Strengths

  • Easy setup and navigation.
  • Effective inventory management, preventing overselling of individual products.
  • Good for creating simple bundles from existing products.
  • User-friendly interface, ideal for merchants new to e-commerce.

Common Concerns

  • Bundles not compatible with external sales channels like Google, Facebook, or Instagram.
  • Limitations on the number of variants and options per bundle.
  • Recurring technical bugs affecting inventory listings and stock updates.
  • The lack of support for subscription models and custom shipping profiles.
  • Inability to display bundle contents automatically on product pages.

Final Thoughts

While Shopify Bundles has shown potential as an integral tool for managing product bundles efficiently, especially with its straightforward interface and inventory integration, it falls short in crucial areas. The limitations, particularly the lack of support for popular sales channels and persistent bugs, have led to dissatisfaction among users. Future updates addressing these issues could significantly enhance its utility and appeal.

Stroop Club NL

Jun 10, 2024  on Shopify

EDIT: there has been an update where you can add the bundles to an order, thanks! The only thing left is to be able to add them to all sales channels like Google. I hope Shopify will direct some developer resources to this app to integrate it better with Shopify. Currently, while on the online store customers can order a bundle, there is no way to add a bundle to a custom order created from the admin interface, and neither are other sales channels supported. This is a bit of a disconnect tbh and limits the usability significantly.

ARES Tool, MJD Industries, LLC

Jun 06, 2024  on Shopify

They need to fix major issues for this to be useable. Currently, if any minuscule detail (pricing, content, images, tags, inventory) of any original item included in a bundle breaks the bundle product listing. The only solution is to delete it completely and re-make it. Which can happen without warning and frequently. Also, it would be nice to be able to track inventory/sales of the bundle.

Stacy Nolan

May 02, 2024  on Shopify

I have been using this app for about 4 months and only recently was there a sudden glitch. I use the app to bundle single items together as an option for a pair as I track the item's single inventory. At an unknown time, the bundled items were showing "sold out" when the single items quantity was positive. Over a 48 hour period and with 2 different chat support members, I was able to resolve the issue by manually changing the quantity on the affected bundled items, refreshing, then changing the quantity back to the accurate number. These were the steps given to me through the app development team to resolve the issue. The first chat support advisor came back to me via email with a solution that wasn't applicable to the problem, so didn't fully understand or thoroughly examine. The second chat support advisor expressed that "because it is a free app" it isn't as stable as paid apps. I was then explained the difference between paying for the platform vs paying for an app. I installed this app on the recommendation of yet another Shopify support member several months ago and because it is developed by Shopify, it would be the best option for my needs. I would like to have more clarity on when these issue might arise - when specifically it happened in my case so I can investigate further and if it is in fact an unstable app not suitable to use at this time. I am writing this review so others can examine before installing and spending the valuable time to set it up.

OtakuClothingSA

Apr 14, 2024  on Shopify

Its great, but I'm just struggling with the product titles not showing up by each product size so people cant tell what size is for what's what - when i contacted support they said its a bug but i doubt its still a bug by now.

Wavebone Studio Furniture

Apr 10, 2024  on Shopify

The user experience is simple and intuitive, making it very convenient for merchants who want to bundle products. Unfortunately, the inability to sell products on Facebook, Google, or even through POS channels will significantly impact business. You can't run popular Facebook dynamic ads or allow customers to purchase during in-person checkout. I sincerely appreciate Shopify for launching this app, but I hope it can be improved further.

Enefy

Mar 31, 2024  on Shopify

Ich finde die App ganz gut. Mir fehlt es ein wenig die Bundles ohne ein eigenes Produkt zu erstellen. Ich würde gerne ein Bundle aus 2 Produkten machen und wenn beide gleichzeitig in den Einkaufswagen getan werden, dann sollen beide einen Discount bekommen.

Opal and Sage

Feb 19, 2024  on Shopify

Love this app, but I would love to see the bundles pull through into external sales channels (e.g. Meta + Google). This is a really obvious feature that will help merchants grow revenue and support their marketing efforts (search in Google/remarketing etc). It would be great to see this in the next app release. I don't want to bring on another third-party app that does offer this feature as the Shopify Bundles app is really well built, so hopefully this sales feature is on the horizon!

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