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Customer reviews: ShopAgain Email, SMS, Whatsapp

Develop by LatticeAI Inc

Reviews (43)

Overall rating
5

What Merchants Think

Merchants overall express high satisfaction with ShopAgain Email, SMS, Whatsapp. They praise its comprehensive marketing capabilities, ease of installation, and significant return on investment. Many highlight the exceptional customer support and responsiveness as key factors enhancing their experience.

Key Strengths

  • Comprehensive marketing solutions integrating email, SMS, and Whatsapp.
  • Exceptionally responsive and supportive customer service.
  • Easy installation and user-friendly interface.
  • Effective automation features, including automated flows and abandoned cart automation.
  • Valuable analytics and reporting tools for campaign performance evaluation.
  • Highly customizable and beneficial pre-made templates and pop-ups.
  • Good value for money with flexible pricing plans.

Common Concerns

Final Thoughts

ShopAgain Email, SMS, Whatsapp is highly regarded among merchants for its extensive feature set, excellent customer support, and ease of use. It offers valuable tools for e-commerce businesses aiming to enhance their marketing strategies and automate communication channels efficiently. Merchants appreciate its impact on business growth, making it a worthwhile investment for omnichannel marketing.

Alpha Weebs

Sep 16, 2024  on Shopify

One stop solution for automated flows, email, SMS and whatsapp marketing. The team is ultra responsive and works relentlessly. Great ROI within a short period of time.

Lemonade

May 30, 2024  on Shopify

Maruti and the team are incredibly helpful and respond swiftly! :) Their email tool, website widgets, and pop-ups have been immensely beneficial for our storefront. We've been using ShopAgain for nearly a year and have generated significant revenue with their easy-to-install and effective strategies. Recently, we added the WhatsApp bot and website chatbot to our ongoing plan with ShopAgain. The bot efficiently handles over 70% of our monthly chats. Their features and apps are thoughtfully designed, allowing us to focus on growing our business. ShopAgain is an excellent value for money. Don't hesitate, just go for it!

Argos Watches

Jan 24, 2024  on Shopify

Excellent customer support. The app itself is just amazing. The UI is great and the features they offer are absolutely value for money. 5/5. Strongly recommended if you want to automate abandoned carts (they offer many other features other than just abandoned cart) and stuff on your store. Hats off to their customer support!

Maze Accessories

Dec 02, 2023  on Shopify

Their service is top notch and the team is dedicated to give the best to customers. Trustworthy and good at what they do!

Sacred Soaps

Oct 03, 2023  on Shopify

ShopAgain was very easy to install and setup! I love how it supports my business in reaching customers through multiple channels and beautiful pop ups. The ShopAgain team goes above and beyond to offer support and answer any questions.

Healeo Nutrition

Aug 15, 2023  on Shopify

Shopagain is the best omnichannel marketing tool for any e-commerce owners. It helped me triple my business. With its versatile features, including integration with WhatsApp, email, and SMS, ShopAgain has proven to be a game-changer for my marketing strategies. One of the aspects that I find particularly valuable is the analytics and reporting feature. ShopAgain provides detailed insights into the performance of each campaign, including metrics such as open rates, click-through rates, and conversion rates. Customer support has also been exceptional throughout my experience with ShopAgain. Any questions or concerns I've had were promptly addressed by their responsive and knowledgeable support team.

Parama Calcutta

May 25, 2023  on Shopify

The analytics and the data interpretation is one of the best feature of the entire application. As a digital marketer makes my life easier everyday.

LD Bags Online

Apr 13, 2023  on Shopify

I can not say enough about this company! I came here looking for an email service with support. I work alot on weekends, I needed support at times. This company has been a dream to work with and I am excited about making flows and sending emails again! Before, I dreaded it with the other company! The support here is beyond stellar! They are continuing to improve the app everyday! New things that make this app awesome! The pricing is great too! You are not stuck paying for SMS that you may not send! Thankful I found this app.

halfcirclefull

Jan 05, 2023  on Shopify

This plug-in indeed made our marketing automation journey real smooth. We were struggling to get started and thankfully we bumped into shopagain and we had email flows, pop-ups and WhatsApp done in no time. Love the UI and the responsiveness of the team.

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