ShipWorks

Develop by Shopify

$349-$799

/ Month

30 Days Free Trial

Ship More in Less Time

Order fulfillment

Batch processing

Print shipping labels

Automate tasks

Intelligent order routing

Best rate tool

Built-in integrations

Exclusive carrier discounts

About ShipWorks

Launched Jul 08, 2013

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Shipping software built for high volume

ShipWork is scalable software for warehouses and high-volume ecommerce merchants looking to unlock efficiency, manage costs, automate processes, and ship smarter. We bring enterprise-level multi-carrier shipping and fulfillment capabilities to Shopify merchants. From one simple interface, ShipWorks allows you to fulfill orders, print shipping labels, and automate daily shipping tasks for your Shopify store, plus your other online sales channels.

Ship smarter with Intelligent Order Routing and customizable automations
Ship faster with batch processing of thousands of labels per hour
Reduce costs with our Best Rate Tool and error-reducing workflows
Consolidate channels and systems with built-in integrations and ODBC
Exclusive discounts on carrier rates up to 88% off

Pros

Scalable software suitable for warehouses and high-volume ecommerce merchants
Enterprise-level multi-carrier shipping and fulfillment capabilities
Simple interface for managing Shopify store and other online sales channels
Intelligent Order Routing and customizable automations for smarter shipping
Batch processing of thousands of labels per hour for faster shipping
Best Rate Tool and error-reducing workflows to reduce costs
Built-in integrations and ODBC for channel and system consolidation
Offers exclusive discounts on carrier rates up to 88% off

Cons

May have a learning curve for new users
Potential for technical issues or bugs with software
Could be overkill for small-scale ecommerce merchants with low volume
Possibly higher cost for accessing advanced features

Top Helpful Reviews

Toltrazuril Shop

Jan 21, 2024 on Shopify

I have been with Shipworks since 2010 and they are by far the best shipping solution out there. They have bumps in the road but there system far outweighs any other for simplicity and organization. They will need to start making updates with email and some other stuff but on the WHOLE there is nothing better. I have tried them all and Shipworks has great support and fixes it! Sometimes you do need to call back and talk to a different rep if you don't get the answer you want but they do get it fixed. Nothing but good things to say about Shipworks!!

SoCal Jet Boats

Dec 21, 2022 on Shopify

Been using it for a few years now. It's been great, but been having issues with split orders. When splitting orders, it fulfills the order 100% in shopify with the first tracking number, then never updates shopfify when you fulfill further orders in shipworks. I contacted support and they said they had a previous feature request, but that request has been in the queue for over 3 years. Needless to say, I am looking for an alternative shipping solution.

Harbor Town Harley-Davidson

Mar 15, 2021 on Shopify

After using Shipworks for years, I have to recommend avoiding them as a company. It has been a bumpy several years filled with glitches and down time. Typically, the glitches are blamed on stamps.com (their parent company) and are almost always on critical shipping days. When you try to reach out to stamps, you get a follow up email a few days later stating they were too busy to handle your case. Without going into even a small portion of our issues with Shipworks, most recently we had the following issue. Shipworks stopped downloading the majority of our Walmart orders on 3/10. On 3/15 we had several late orders that had never been downloaded. When I reached out to Shipworks, they advised that they were aware of the issue for the past 5 days as Walmart had updated their API and they needed to update their systems (you know, their entire reason for existence?). Shipworks had advised me that they already had an update out that wasn't public. At no time did they advise their customers of 1) an issue or 2) the update. Reasons like this are why I absolutely recommend to build your shipping process on other software. As a note, Shipstation is also owned by the same company as Shipworks. We utilized Shipstation for a while and experienced the exact same inexcusable service.

Textual Tees

Oct 06, 2020 on Shopify

So after my previous review, I was contacted by the general manager at Shipworks. After our talk, I feel comfortable with giving Shipworks another shot and hopefully, they can resolve some of the known problems. The platform in itself is solid and has speed and automation that really no other platform has. If they can resolve some of the bugs I believe we will be using this platform for a long time to come.

Collide Records

Oct 01, 2019 on Shopify

We've been using ShipWorks for many years to process and ship orders. It is a real time saver with our shipping process and end of year accounting.

Morphe Inc

Sep 17, 2015 on Shopify

UPDATED! September 17, 2015: Shipworks finally fixed the issue. After one month of blaming our internet, our firewall and our computer, they finally realized it was a simple filter that was causing all the slow downs. For any of you that see a "slow" message on your filter, that is BAD. You gotta fix that or all your computers will suffer delays in printing labels. We are giving them 4 stars because the software ROCKS again. But due to their inability to fix such a simple issue after a month which caused us tremendous delays in our shipments. UPDATED! September 9, 2015: This went from being our shipping software of choice to a complete disaster. We used to be able to ship thousands of orders with minimal issues. Now, the software is crashing, it takes 10-20 minutes to print ONE LABEL!! It's so utterly ridiculous and their customer service and tech just give us the run around. Nobody there has resolved our issues and they literally tell us "we don't know what is causing it." - That's not good enough. We have already moved our services to another shipping software out of pure frustration. So sad. Shipworks used to be #1 in our book. ORIGINAL May 6, 2015: First, this shipping software isn't really an app for Shopify but rather a stand alone desktop program. However, it integrates with Shopify very easily and quite beautifully. It's not cloud based- but that is not necessarily a bad thing. We loved shipworks but also wanted a second software as a back up and tried a couple of Cloud based companies. We quickly learned why desktop is better. We had a sale where we received 30K plus orders in a day and cloud based software we were testing struggled with that many unshipped orders. Not Shipworks. It handles our biggest sales. Even if we have 50K orders in a day, shipworks doesn't even hiccup and downloads them quickly and easily. It's pretty complex to get it up and running (we required a lot of filters to be created) but once it's going it's amazing! We can even track how many orders each shipper is shipping to give them feedback on productivity. The tech support is by far the friendliest people you will ever speak to. That in my opinion is what makes Shipworks stand apart- whatever you need, they can assist. I only wish they had 24 hour support but you can't have everything. We Love Shipworks!