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Customer reviews: OrderArmor Shipping Protection

Develop by Insurifyapp

Shopify Shipping Protection helps merchants offer warranty and protection plans for shipped orders, reducing disputes and boosting customer trust. This review covers its features, pricing, and real user experiences to help you decide if it’s right for your business.

Reviews (54)

Overall rating
4.8

What Merchants Think

Merchants generally hold "OrderArmor Shipping Protection" in high regard, appreciating its ease of use, seamless integration, and effectiveness in enhancing customer confidence. Many have highlighted how the app has become a pivotal tool in optimizing their shipping processes and reducing customer complaints, ultimately leading to increased sales and brand trust. However, some merchants encountered issues with theme compatibility and customer support responsiveness.

Key Strengths

  • Easy installation and user-friendly interface
  • Customizable claims policy and 100% retention of protection fees
  • Increases customer confidence and improves conversion rates
  • Reduces customer complaints and enhances brand reputation
  • Robust fraud protection capabilities
  • Exceptional customer support and quick response times
  • Seamless integration and compatibility with most themes
  • Comprehensive analytics and insights for process optimization

Common Concerns

  • Compatibility issues with specific store themes
  • Occasional delays or lack of response from customer support
  • Limited functionality with certain theme designs
  • Initial setup requires attention to detail for optimal implementation

Final Thoughts

"OrderArmor Shipping Protection" is widely regarded as a valuable asset for enhancing e-commerce stores by providing reliable shipping protection and customer assurances. Its robust feature set and ease of use make it a popular choice for merchants. While some users noted integration challenges, the app’s strengths in boosting conversions and improving customer satisfaction have made it a recommended solution for many businesses.

Shaheen Mart

May 26, 2025  on Shopify

Set it up in minutes and forgot about it—in the best way possible. No issues, just extra peace of mind and better customer satisfaction.

SNT MART

May 23, 2025  on Shopify

As a small business owner, I’ve been looking for ways to offer extra protection to my customers without breaking the bank. OrderArmor does just that. It was easy to install, and now I don’t have to worry about replacing damaged products. My customers are happy, and I get to keep the protection fees. Love it!

Shaheen Mart

May 20, 2025  on Shopify

I installed OrderArmor about a month ago, and honestly, it’s been a game-changer for our store. The setup was super easy, and I love how we can set our own protection fees. We’re seeing fewer customer complaints about shipping issues and getting to keep all the protection fees is a huge bonus. Highly recommend!

SoulGlow

May 13, 2025  on Shopify

I’ve been using OrderArmor for a while now, and it’s made such a difference for my store! It’s super easy to add shipping protection for my customers, and I love that I get to keep the premiums. The app works perfectly with Shopify, and their customer support is always there when I need them!

Stash Cycles

May 05, 2025  on Shopify

Excellent customer service! Reached out about a styling issue and had it resolved within an hour. I asked for multiple changes and iterations which the team had no problem implementing right away. The product itself seems solid. Simple, easy to use, and still has all the features you need for shipping protection. Definitely think this is the best solution on Shopify after installing multiple others before this.

Ethereal Gold Dispensary

Apr 18, 2025  on Shopify

Highly recommend so far. Had to switch over from Navidium after our customers were unable to checkout. Navidium spent over 8 days not doing anything about it, and OrderArmor's live chat corrected the issue within 15 minutes. Highly recommend.

The Liquor Mall USA

Apr 15, 2025  on Shopify

OrderArmor has been a great add-on for our store! It was easy to set up, and our customers love having the option to protect their orders. What’s even better—we get to keep the full premium, which adds to our bottom line. The support team is quick and helpful too. Highly recommend for any store that wants to build trust and boost profits.

aybeez

Nov 03, 2024  on Shopify

I have recently started using this app for shipping protection, and i feel its been a game changer as it helps me to customize the claims policy without relying on third party.

Tea Pea

Oct 24, 2024  on Shopify

App didn't work properly on our theme. My dev and I tried a few times to get them to fix it. Almost no response from them and no solution, so I paid for nothing. Have uninstalled. Very disappointing.

Bsai Seguridad y Controles

Oct 22, 2024  on Shopify

Facil de configurar y de usar, funciona perfectamente con mi tienda y nos ayuda a obtener ingresos extras.

Loiticss

Oct 13, 2024  on Shopify

The detailed analytics and insights from OrderArmor have helped us optimize our shipping and order processes, resulting in significant cost savings.

Over stock

Oct 05, 2024  on Shopify

installing and using this app has been a great move for my store. i get to keep 100% of the protection fee and setting up my own claim policy is so good.

Revolve

Oct 03, 2024  on Shopify

i have been using this app for a while now, . If you're looking to increase revenue and enhance your checkout experience, I definitely recommend giving a try

Thrive market

Oct 01, 2024  on Shopify

works smoothly with my store customers are satisfied with their order shipping. best app for every store

BlissBoundo

Sep 26, 2024  on Shopify

Solid fraud protection app! It catches suspicious orders before they become a problem. A must-have for any Shopify store.

GlowVersey

Sep 26, 2024  on Shopify

OrderArmor has been great for preventing fraud on my Shopify store. It's easy to set up and has saved me from multiple chargebacks. Highly recommended!

Siwiee

Sep 24, 2024  on Shopify

By partnering with OrderArmor, we've enhanced our brand reputation and built trust with our customers. Their solution is an essential component of our business strategy.

Playfull Planet

Sep 20, 2024  on Shopify

OrderArmor's proactive approach to preventing disputes has saved us time and resources. Their solution is a must-have for any e-commerce business.

Daper Threads

Sep 20, 2024  on Shopify

OrderArmor's expertise in shipping and order protection has allowed us to focus on what we do best - providing exceptional products and service to our customers.

PEARL PIXIE

Sep 14, 2024  on Shopify

Great app working smoothly. Easy to install and use best for your stores to protect orders. Recommended!

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