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Customer reviews: Shipping Rates & Rule ‑ Shipfy

Reviews (118)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Shipfy: Hide Shipping Rates," praising its ability to effectively manage and customize shipping options on Shopify. Many users emphasize the app's seamless integration and standout customer support that aids in tackling complex shipping configurations. Overall, users find Shipfy a reliable solution that significantly enhances their shipping management processes.

Key Strengths

  • Exceptional customer support praised for responsiveness and problem-solving abilities.
  • Customizable options for shipping rates and methods tailored to merchant requirements.
  • Easy-to-use interface that simplifies complex shipping configurations.
  • Integration capability with Shopify, enhancing user experience.
  • Ability to handle specific scenarios such as PO box configurations.

Common Concerns

  • The initial learning curve for new users, although manageable with support.
  • Desire for expansion beyond the initial five rule set limitations.

Final Thoughts

Shipfy: Hide Shipping Rates is highly regarded by merchants for its robust functionality and outstanding support team. While there is a slight learning curve for beginners, the comprehensive support makes overcoming initial challenges simple. Given its powerful customization features and reliable customer service, the app is an essential tool for Shopify store owners looking to refine their shipping operations effectively.

Kate's Kitchen

Aug 29, 2024  on Shopify

App is easy to work with and understand. After searching for sometime we were delighted to find this. Customer service 10/10 Thank you so much

TheGreenRoom

Aug 28, 2024  on Shopify

Swarti was a great help , thank you . I love the app

Payne Stewart Collection

Aug 24, 2024  on Shopify

I was having trouble figuring out how to apply my rule. Customer service on this app is amazing! Thank you Shipify

Zenara Matcha & Tea

Aug 20, 2024  on Shopify

It helped me do exactly what I wanted to achieve. I jumped into an all with their customer support, and they helped me set up everything according to my requirements. Really happy and would 100% recommend

Aines Boutique

Jul 31, 2024  on Shopify

Excellent app and super support. Sid got an a zoom call with me to figure out the issues I had setting up my sales rules. We had a few different shipping price scenarios to figure out. My shipping prices are now perfect for sale and non sale items and a combination of both.

Osara Australia

Jul 21, 2024  on Shopify

Great customer service

SWAY Hair Extensions

Jul 16, 2024  on Shopify

Siddharth was such a great help and dealt with my query straight away. Amazing Support. Easy to use and solved all of our shipping queries.

RS Electrical Supplies

Jul 14, 2024  on Shopify

Helpful, quick support. The works perfectly.

PaceLens

Jul 09, 2024  on Shopify

great support

Ad Astra

Jun 26, 2024  on Shopify

Select Beauty

Jun 26, 2024  on Shopify

I've been using Shipfy: Shipping Rules for my Shopify store, significantly improving my shipping management. The app allows me to customize shipping options and rates based on location and specific conditions. The support and developer team have been exceptional. Shipfy: Shipping Rules have become essential for delivering a seamless shipping experience to my customers.

Carbonio

Apr 25, 2024  on Shopify

What a magnificent app! It can help configure really specific rules to enhance a customers experience right through to shipping. It even helps manage expectations when a user has a PO box! While configuring it can be a little complicated, the support is exceptional!

BnB Snacks

Apr 25, 2024  on Shopify

This app helped us immensely! When we had an issue we could not fix they immediately helped and did a video call to fix it. We appreciate their help and how quickly our issue was resolved.

Enviro Safety Products

Apr 19, 2024  on Shopify

Excellent support from Manan Joshi! I had a very particular request... he worked it all the way to the end with me and successfully set it up. Really happy with the outcome.

Pippadu

Apr 19, 2024  on Shopify

Great app, it's very helpful when tweaking the shipping rules on the checkout. The customer support is always super proactive. Thank you for your prompt help, Sid!

Pandera

Apr 18, 2024  on Shopify

The App is Working Good and Have a Good Support! I recommend it !

Dad Certified®

Apr 15, 2024  on Shopify

Works perfect. Like anything there's a learning curve - this one is small but it took a bit of thought to pick up the app. It's simple once you understand how it works: you create ALL your shipping options in shopify and then choose which ones are shown or hidden by setting conditions in this app. There are minimal instructions to get you going but the ability to instantaneously talk to a real human who is actually helpful is a massive plus (thanks Sid for your help). For the price, you can't go wrong. It even works with the Shop app.

Arkon Mounts

Apr 02, 2024  on Shopify

Easy to use and does what it says it will do. I needed to get some shipping functions deployed quickly and contacted support. They were extremely helpful in getting my shipping options the way I needed them for our B2B customers.

Dutch by Brand

Apr 02, 2024  on Shopify

The customer support is way beyond, so good, recommend because they will fix all your problems

Coast New Zealand

Mar 27, 2024  on Shopify

Great support from Sid got me up and running with a relatively complex rule set in minutes.

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