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Customer reviews: Shipping Rates & Rule ‑ Shipfy

Reviews (118)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Shipfy: Hide Shipping Rates," praising its ability to effectively manage and customize shipping options on Shopify. Many users emphasize the app's seamless integration and standout customer support that aids in tackling complex shipping configurations. Overall, users find Shipfy a reliable solution that significantly enhances their shipping management processes.

Key Strengths

  • Exceptional customer support praised for responsiveness and problem-solving abilities.
  • Customizable options for shipping rates and methods tailored to merchant requirements.
  • Easy-to-use interface that simplifies complex shipping configurations.
  • Integration capability with Shopify, enhancing user experience.
  • Ability to handle specific scenarios such as PO box configurations.

Common Concerns

  • The initial learning curve for new users, although manageable with support.
  • Desire for expansion beyond the initial five rule set limitations.

Final Thoughts

Shipfy: Hide Shipping Rates is highly regarded by merchants for its robust functionality and outstanding support team. While there is a slight learning curve for beginners, the comprehensive support makes overcoming initial challenges simple. Given its powerful customization features and reliable customer service, the app is an essential tool for Shopify store owners looking to refine their shipping operations effectively.

Flowers Box London

Apr 12, 2025  on Shopify

We've been using Shipping Rates & Rule ‑ Shipfy for over 2 years now, and it's been a fantastic experience. The app does exactly what we need and has become an essential part of our shipping setup. What really stands out is the support team—they're always responsive, helpful, and quick to get things done whenever we make a request. Highly recommend this app to anyone looking for reliable shipping and delivery customization!

Blingz By Adi

Apr 07, 2025  on Shopify

The customer service is excellent, Sid set up a meeting with me and was able to get me the desired results within 30 minutes.

Leland Mills

Apr 02, 2025  on Shopify

This app has helped me set customers up as VIP Customers and automatically get free delivery which is super helpful and the live chat support is always extremely helpful!

Great Garden Plants

Apr 02, 2025  on Shopify

This app is sooo handy for all of our many shipping restrictions! Also support is very prompt and helpful.

Mary's Muffins Oakville

Mar 31, 2025  on Shopify

The app is so versatile, and whenever I need support it is always quick and thorough. Great app and developer to work with!

Watersportsonline.nl

Mar 26, 2025  on Shopify

Great people to work with, they take the time to understand you and solve everything that's happing. I would recommend working with them!

Parfumerie du Soleil d'Or

Mar 25, 2025  on Shopify

C'est une superbe application qui m'a aidé à mettre en avant que les moyens de livraison, en fonction de règles panier, comme la gratuité à partir d'un montant panier. Je recommande !

Educational Vantage

Feb 21, 2025  on Shopify

The app support is efficient and swift to resolve any issues or customer new requirements. Highly recommended for your shipping solutions.

DRIP'D Juice Cleanse

Feb 16, 2025  on Shopify

Not sure why there isn't a live support chat? There is always a problem when using this app. Very dissappointed

Flowers Box London

Jan 30, 2025  on Shopify

⭐️⭐️⭐️⭐️⭐️ Excellent Service & Support! I've been working with the Shipfy: Hide Shipping Rates team for a while now, and I couldn't be happier with their service. They helped me set up shipping rates and shipping methods seamlessly, ensuring everything was tailored to my needs. Their response time is amazing, and they go above and beyond to provide outstanding support. They guided me through the entire setup process, making it smooth and hassle-free. I highly recommend them to anyone looking for a reliable shipping solution for their Shopify store!

My Store

Nov 14, 2024  on Shopify

Great functionality with great options for customization of shipping methods. Worth the price. Also the customer support is very fast and kind, helped with my problem

MVESLW-FST

Sep 23, 2024  on Shopify

Manan has been super helpful, with his expert suggestions, the integration worked perfectly! Thanks team.

dishbee

Sep 03, 2024  on Shopify

The App does what it promised. The assitance was super prompt and helpful. Will keep using it. Recomended!

Kate's Kitchen

Aug 29, 2024  on Shopify

App is easy to work with and understand. After searching for sometime we were delighted to find this. Customer service 10/10 Thank you so much

Payne Stewart Collection

Aug 24, 2024  on Shopify

I was having trouble figuring out how to apply my rule. Customer service on this app is amazing! Thank you Shipify

Zenara Matcha & Tea

Aug 20, 2024  on Shopify

It helped me do exactly what I wanted to achieve. I jumped into an all with their customer support, and they helped me set up everything according to my requirements. Really happy and would 100% recommend

Aines Boutique

Jul 31, 2024  on Shopify

Excellent app and super support. Sid got an a zoom call with me to figure out the issues I had setting up my sales rules. We had a few different shipping price scenarios to figure out. My shipping prices are now perfect for sale and non sale items and a combination of both.

SWAY Hair Extensions

Jul 16, 2024  on Shopify

Siddharth was such a great help and dealt with my query straight away. Amazing Support. Easy to use and solved all of our shipping queries.

Select Beauty

Jun 26, 2024  on Shopify

I've been using Shipfy: Shipping Rules for my Shopify store, significantly improving my shipping management. The app allows me to customize shipping options and rates based on location and specific conditions. The support and developer team have been exceptional. Shipfy: Shipping Rules have become essential for delivering a seamless shipping experience to my customers.

Carbonio

Apr 25, 2024  on Shopify

What a magnificent app! It can help configure really specific rules to enhance a customers experience right through to shipping. It even helps manage expectations when a user has a PO box! While configuring it can be a little complicated, the support is exceptional!

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