Refused cash-on-delivery parcels cost you shipping both ways. Semafor keeps a blacklist of customers who refused parcels, filed chargebacks or abused returns, and checks every new order against it by email, phone, name and address. Risky orders get a red, yellow or green tag and a risk note, so your team sees them before shipping. You can hide cash on delivery for blacklisted buyers at checkout, and recover abandoned checkouts with reminder emails.

• Blacklist buyers by email, phone, name and address, with CSV import
• Red, yellow or green tag and risk note on every new order
• Hide cash on delivery for blacklisted buyers at checkout
• See where buyers drop off in checkout and what was in their cart
• Abandoned checkout emails with a one-time discount code