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Customer reviews: Seguno Popups & Forms

Develop by Seguno

Reviews (92)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive view of "Seguno Popups & Forms," appreciating its user-friendly interface and effective functionality. Many commend the app for its seamless integration with Shopify, allowing for easy installation and customization. The customer support provided by Seguno is frequently highlighted as exceptional, adding to the positive experience of using the app.

Key Strengths

  • User-friendly interface and easy to set up.
  • Wide range of customizable templates.
  • Seamless integration with Shopify.
  • Excellent and responsive customer support.
  • Effective in growing customer email lists.
  • Flexible trigger options for engaging customers.
  • Competitive pricing for the value offered.

Common Concerns

  • Some communication issues due to email-only support.
  • Concerns about pricing and unexpected charges for additional services.
  • Perceived as not the best in class compared to other similar apps.
  • Reported issues with clear information on plan limits and additional charges.

Final Thoughts

Overall, "Seguno Popups & Forms" is a highly regarded tool among e-commerce businesses, particularly those on Shopify, due to its ease of use, effective features, and outstanding customer support. While there are some concerns about pricing and communication, the app remains a recommended choice for enhancing customer engagement and boosting sales. The combination of flexibility, functionality, and support makes it a valuable asset for many merchants.

Dead Tree Studios

Feb 10, 2025  on Shopify

Absolutely loving the app. It looks amazing and fits the flow of our website and the support staff were amazing in helping us to get it working.

Urban Luxe Boutique

Jan 17, 2025  on Shopify

I would recommend Seguno. This app is amazing. You always have help. There are courses to help you along the way.

なないろ毛糸

Nov 12, 2024  on Shopify

To be honest, I was initially skeptical about whether popups could actually help grow my customer list, but after implementing Seguno Popups & Forms, I was pleasantly surprised by the results. My list is steadily growing, and I couldn’t be happier. The setup guide is clear, and the app offers plenty of customization options, making it incredibly user-friendly. On top of that, the support from the Seguno team is outstanding—special thanks to Cameron, who has been exceptionally helpful. I highly recommend this app to anyone looking to expand their customer list!

Scripture Flips

Sep 24, 2024  on Shopify

The Seguno team is incredibly supportive and helpful. Every one of them! I don't think I've ever had better customer service.

Sentient Beauty Fashions. Your Fashion Shop

Aug 28, 2024  on Shopify

I love the Seguno Email and PopUp apps as they streamline and refine my marketing strategy into a sleek, user-friendly and beautiful process that I enjoy. I've been able to harness their many features that enhance my shop. The customer service is stellar! Thank you for all you do Seguno.

Hollyhock Hill

Aug 26, 2024  on Shopify

Seguno has made it easy to quickly design popups with their many free templates and complete compatibility with the Shopify platform.

miss modi

Aug 25, 2024  on Shopify

I've been using Seguno email for years and decided to give their Popup and Forms a try. Easy to install and easy to create from many different templates for different look and goals.

Danish By Design

Aug 14, 2024  on Shopify

I’ve been using the Shopify Pop Up and Forms app for a while now, and I’m thoroughly impressed. The templates are easy to use and customise, and the trigger options are perfect for engaging customers, even as they’re about to leave the site. The reporting tools are handy for tracking performance and making adjustments. Plus, its seamless integration with Shopify makes it a breeze to manage. I highly recommended the Seguno Pop Ups & Forms app for boosting customer interaction and conversions!

Taylor's Tins

Jun 26, 2024  on Shopify

Seguno support is awesome! I had a very specific goal in mind for an automated email campaign. They understood exactly what I was trying to achieve gave me instructions on how to do so. It was quick and painless.

Gigi's House Of Frills

Apr 20, 2024  on Shopify

Another easy to use app from Seguno! I have seen great engagement with these popups and enjoy being able to share news in a different way. The team is always very quick to reply and help when I do need assistance!

Living Memory

Apr 16, 2024  on Shopify

The app is nice, there are better ones in my opinion, its design is really nice but their service is by email and it's a bit inconvenient to communicate with them and I've also used it for a long time and suddenly they decided that I have to pay them to use it and it's not a one-time payment either, you have to pay for the number of users who click on the coupon which is very annoying I gave 2 stars because their design looks good, but it's not 4 because there are other better apps and I compare them to others and they are not at such a good level

Blue Moon Vintage Mercantile

Apr 12, 2024  on Shopify

I have used several different email marketing Apps on Shopify. Seguno is above and beyond the easiest to navigate. Their customer service is so good, shout out to Cameron. I cannot say enough good things about this App. Trust me, it is the best around!

Living Memory

Apr 11, 2024  on Shopify

I bought the $10 and you are charged for all people who enter above the existing plan It's just not right! Plan buyers get what's in the plan why should I worry about extra charges

4347Louisville

Mar 23, 2024  on Shopify

I have no idea why this app is even on here. I paid $1000 and never used let alone noticing it. I want my $1000 back.

Emerald Sun Creations

Nov 29, 2023  on Shopify

Love it! The Seguno popups are super easy to setup and look fantastic on my site, and is where I get most of my new email subscribers! I also love the Seguno brand itself! Every product that Seguno comes out with is so user friendly and professional. Plus the customer service is always top notch! What a fantastic bunch humans to work with. Thank you guys for always having my back and helping me with any issues I may have. You guys rock!

PLAYCODE3

Nov 14, 2023  on Shopify

I've been using Seguno Popups for a while on my Shopify store, and it has significantly enhanced my business operations. The range of popup options available is impressive, offering immense flexibility and creativity in how I engage with my customers. What stands out the most is the value for money; it's rare to find such a robust tool at such a competitive price. Additionally, the customer support team deserves a special mention for their prompt and helpful responses, ensuring any issues are quickly resolved. This app not only improves customer interaction but also seamlessly integrates with Shopify, making it an indispensable tool for any e-commerce store looking to boost engagement and sales. Highly recommended for its functionality and exceptional support.

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