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Customer reviews: Segments Analytics by Tresl

Develop by Tresl Inc.

Reviews (67)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "Segments Analytics by Tresl," lauding its ability to provide actionable insights and simplify data analysis. The app is frequently described as invaluable and essential for business growth, with particular appreciation for its effectiveness in segmenting customer data and enhancing marketing efforts. The support team at Tresl is also praised for their exceptional responsiveness and personalized assistance.

Key Strengths

  • Ability to conduct detailed cohort analysis and gain deep insights into customer behavior.
  • Seamless integration with platforms like Shopify, Klaviyo, and Facebook for effective marketing strategies.
  • User-friendly interface with intuitive features like FilterGPT for building segments.
  • Excellent customer support, with team members noted for their willingness to provide custom solutions and guidance.

Common Concerns

  • The app sometimes identifies segments that might seem obvious to experienced marketers, though it still saves time.
  • Some merchants mention the need for occasional customization to meet unique business situations.

Final Thoughts

Overall, "Segments Analytics by Tresl" receives a positive reception from merchants, appreciated for its robust features and customizable analytics. The app demonstrates significant utility in enhancing customer insights and facilitating targeted marketing campaigns, proving to be a worthy investment for businesses aiming to leverage their customer data.

Lo & Sons

Apr 05, 2024  on Shopify

Tresl has been a great partner to us! Prior to working with them, we struggled with where to analyze behavioral patterns and common purchase behaviors. Now, any time we have a question about customer behavior, our team pops straight into Tresl and typically is able to pull an answer very quickly. The team at Tresl is also incredibly supportive. Any time we've needed help setting up a customer list, they've been very prompt and always willing to jump in to support us.

Higround

Feb 28, 2024  on Shopify

This is the most underrate analytics tool out there on Shopify. Segments provides amazing insights on cohort analysis - we're able to parse data tailored to our questions and needs. This allows us to take cohort data and easily put actions behind it (campaigns, new audience targeting, CRO with other tools) with it. John, the founder, is also extremely helpful in walking through the platform with you. We recommend Tresl has a top 5 tool for store growth.

SPS - Staging

Feb 08, 2024  on Shopify

Segments is a great app. It immediately identified groups of customers we could reach out to and build email flows for... and it organized them for us both in Shopify and in Klaviyo. some of the stuff it created was "obvious" and we could have maybe created the segments ourselves, but it was great that it just handled it for us and honestly we never actually would have gotten around to it ourselves. Plus it also came up with 10 segments that we would not have really thought about. Anyway, great app to try!

MESHKI UK

Feb 06, 2024  on Shopify

Tresl has proven to be an invaluable asset for our marketing endeavors, offering a comprehensive platform. The data that can be collected allows us to shape, build and measure strategies. The team behind Tresl deserves commendation for their exceptional service, displaying a remarkable responsiveness to any additional requirements or inquiries we may have.

ATTITUDE USA

Feb 02, 2024  on Shopify

Segments is very useful ! We have so many products that it's hard to find the right re-order date and potential upsales. Segments definitely helps !

St Frock

Dec 05, 2023  on Shopify

Great app to integrate with Klaviyo and determine valuable information such as CLV in a visually appealing way. The app is simple to navigate and I enjoy the FilterGPT option to build segments quicker as it is very intuitive. We have also found Segments to be particularly useful in the process of building our Loyalty customer segmentation. The team at Segments are have always been very responsive and helpful making the use of the app even more beneficial to us.

Hero Cosmetics

Oct 13, 2023  on Shopify

Great resource and wonderful support! Highly customizable segment building and analytics, and when we were looking for an insight that was not available out of the box, the team was willing to build a custom report for us. Segments has helped pull insights that have implications into larger marketing strategies beyond CRM.

Beezy Beez

Sep 06, 2023  on Shopify

Great app and incredible customer service. We have a unique situation and parsing data properly is very important to understand the metrics used for PPC Ads and this app hits the spot! Not only do they offer incredible insight into the data, but they worked with us to generate something that fits our specific situation. If I could have given them more than 5 stars, I'd gladly do so! Highly recommended on the quality of information, ease of use and the parsing of the data as well as the customer service.

Hayabusa Fight

May 19, 2022  on Shopify

A powerful tool that every store needs. It essentially organizes our customer data into digestible chunks of actionable information. The lifecycle and product journey features are particularly useful, as well as being able to build and integrate custom segments on the fly. The Klaviyo and Facebook integrations are game-changers for us. This tool is essential to truly understanding your customer’s behaviours.

Nutrimuscle

Feb 25, 2022  on Shopify

Very usefull app, helps you digging deeper in your data. Very easy to use, it enables you to build very relevant segments, and then send it to Klaviyo or SMA audiences... Also the support and their datascientist are always available to help. I recommend !

Oil Life

Nov 06, 2021  on Shopify

Our first segmented email campaign yielded the following results: click through rate: 1.0% --> 2.7%, open rate: 20% --> 30%, and double the revenue! I definitely recommend you consider speaking directly to your segmented audiences. Each customer has diverse needs and purchase patterns. Addressing them directly allows for the customer to feel seen and understood :) Thank you for all your help John Chao!

BoxHill

Nov 21, 2020  on Shopify

Amazing support from John and Tony. As well as CLV and other great info, the thing we get the most value from is syncing the segments to Klaviyo, and then syncing those from Klaviyo to Facebook custom audiences. We then run retargeting on them. Very effective and worth the subscription price alone.

ILIA Beauty

Jun 10, 2020  on Shopify

After looking and trying many different customer analytics/customer loyalty apps for both insights and syncing to Klaviyo, this one is the best we've found. The analytics , UX, and design of how data is presented is very intuitive and questions we had our customers were answered in one of the many different tabs. The ability to sync to our marketing stack incl FB and Klaviyo is very helpful. Don't think we'll need a data team for a while as this will take us far.

Roma Designer Jewelry

Apr 29, 2020  on Shopify

Segments is the best app discovery for our business in ages! All of the data I want and need broken down into intelligible and actionable bite-sized pieces!

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