Poor Customer Support and Accidental Subscription Issue I recently started exploring the Scalify app and was initially impressed with its features during the trial period. However, things took a turn for the worse when the app was accidentally approved for a subscription while we were still in the trial phase. Despite reaching out to both Scalify support and Shopify support immediately, we received no response from Scalify for over 15 days. As a result, we were charged $49.00 USD (₹4,149.92) for the Basic Plan (2024-07-03 to 2024-08-02). We had hoped to resolve this issue swiftly and continue evaluating the app, but the lack of response and support has been highly disappointing. We request a refund for the subscription charge and urge Scalify to improve their customer service to better assist users facing similar issues. Until this matter is resolved, I cannot recommend this app to others

Awesome Software

We installed this app but by mistake it got uninstalled immediately and after that it is not being installed again and the payment was also made on monthly basis, this is not right. When we install it again, the issue comes and then they get it installed at the end of the month so that they can take our payment again.

Stay clear of this app. The scaling options are good an easy, but thats the only thing that works. Its full of bugs, you get errors on almost every page. apart from that its missing important advertising options. Also, they say Google Analytics is supported while it really is not. (old versions yes, GA 4 not) Lastly, the customer support is absolutely aweful. it sometimes takes weeks before they reply, and when they reply their answers are not helpful. Please, do yourself a favor and stay clear of this app and company.

Easy to use so far! Let's see if it converts to hearing that ching ching! I don't understand FB ads very well so this should be great.

Awesome app! Using it everyday to discover new profitable lookalike audiences for my products. My cost per result has drastically decreased since I first installed Scalify. ❤️

Scalify is a must have for every Shopify merchant! Does all the scaling job in a few clicks! And the support team rocks. Thank you!