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Customer reviews: SP: Free Gift With Purchase

Reviews (328)

Overall rating
4.9

What Merchants Think

"SP: Free Gift Buy X Get Y BOGO" is highly praised by merchants for its effectiveness and user-friendly interface. Many appreciate how it seamlessly integrates with various themes, enhancing sales strategies with features like progress bars and customizable rewards. The support team, particularly individuals like Jocelyn, has received frequent commendations for being responsive and extremely helpful.

Key Strengths

  • User-friendly interface that simplifies setup and navigation
  • Effective in streamlining discount and free gift promotions
  • Highly responsive and supportive customer service team
  • Comprehensive customization options, including features like progress bars
  • Free to use, offering valuable features typically found in paid apps

Common Concerns

  • Intermittent buggy behavior and compatibility issues with some themes
  • Initial setup can take some time to get accustomed to
  • Some performance issues such as page load speed after applying discounts
  • Lack of translations in some interface elements, though updates are expected

Final Thoughts

Overall, the "SP: Free Gift Buy X Get Y BOGO" app is widely praised for its robust functionality and exceptional customer support, often going above and beyond merchant expectations. While there are minor technical hiccups, the development team continually makes improvements to enhance performance and user experience. Highly recommended for businesses looking to implement effective sales promotions at no cost.

SOULFUL.DK

Mar 21, 2025  on Shopify

Good support from the staff. They are quick to help and to make tweaks so that the app works good with your store. Great support team!

Boar And Thistle Brand Goods

Mar 19, 2025  on Shopify

experimented with free plan (using one feature at a time). ran successfully for a few days then unexpectedly quit. attempted to get support with no luck. uninstalled after 7 days.

PetsPark.pk

Mar 18, 2025  on Shopify

The app is considerably new but the team is top and I have given around 15-20 requests and they never said no and incorporated all of them in timely manner mostly in 24 hours timespan. Happy to suggest it for follow merchants.

CreativeRobin

Mar 14, 2025  on Shopify

Really poor experience. It just don't work as it promise. Styling is not possible at any level and pop-ups or progress bar are not showing up correctly and it's absolutely NOT flexible.

Cha Cha Charms

Mar 12, 2025  on Shopify

Jocelyn was exceptional in her communication and helped me figure out the app and resolved the issues quickly. Love the app and would highly recommend it to everyone reading this. Give Jocelyn a raise :)

Nail MAD

Mar 07, 2025  on Shopify

After using this app for several months, I'm very impressed by its functionality and the responsiveness of the support team. Receiving support within 1-2 minutes is exceptional. Furthermore, the support staff consistently provides additional assistance that effectively resolves any issues I encounter.

EmmBaby Canada

Mar 06, 2025  on Shopify

Great Customer Support! There was an issue, and they found out where it was and resolved it within a few minutes.

GRAYSS FASHION

Mar 04, 2025  on Shopify

Sehr einfache Einrichtung und Bedienung. Der Support ist sehr hilfsbereit und reagiert sofort auf Anfragen. Bin sehr zufrieden!

Etrange London

Feb 19, 2025  on Shopify

a very easy app to use and pretty straightforward. increased my conversions annd incredible support staff. so quick in understanding the issue and testing the error and coming up with a reasonable solution. i got a reply from them in 10 seconds of starting a chat Jocelyn was superrrrr helpful and they helped remove the branding too!

Simple Renew Skincare

Feb 16, 2025  on Shopify

I was not getting the settings right for my free gift with purchase, auto cart loading with the purch of 3 specific products. Tech Support was fantastic, did not leave the chat until I was up and running with my offer. She was terrific!

Xootz

Feb 11, 2025  on Shopify

Customer support extremely helpful if you are struggling with any aspects of deal creation or app implementation.

Levid Cosmetics

Feb 07, 2025  on Shopify

Cumple con todas las expectativas y la atención al cliente es rápida, efectiva y muy amable. Lo recomiendo!

Foxy Blondes

Feb 06, 2025  on Shopify

I'm so happy with this app! It is super easy to navigate and Jocelyn from support is really helpful getting you setup. Would highly recommend.

Evans Dermalogical

Feb 05, 2025  on Shopify

This app is incredibly easy to set up and use, allowing me to create targeted promotions and incentivize customers to make purchases. The agent is also very helpful to address whatever issues you are facing

Pure Elements Naturkosmetik

Feb 05, 2025  on Shopify

I am very happy with this application. It does what it is supposed to do. It is super easy to configure your settings and yet the support is great and quick to respond.

Palmer Menswear

Feb 04, 2025  on Shopify

Great experience with Jocelyn from the support team... Solved my issue quickly with good communications throughout.

iROCHi

Jan 20, 2025  on Shopify

Its a great app for multiple kinds of discount and provides a great experience. Importantly, it is free as well

ownkoti

Jan 20, 2025  on Shopify

I encountered some problems while using the app, and the online service responded quickly and resolved the issue quickly. Jocelyn did well.

Ultimate Sup

Jan 19, 2025  on Shopify

I highly recommend the Salepify app for anyone looking to streamline their discount application process. The app is incredibly user-friendly, making it easy to apply discounts with just a few clicks. What truly sets it apart is the outstanding support team—they are fast, responsive, and always ready to go the extra mile to ensure everything runs smoothly. Whether you’re new to using discount tools or an experienced user, Salepify provides a seamless and efficient experience that’s hard to beat. It’s a fantastic tool for boosting sales and enhancing customer satisfaction.

孫氏兄弟 | 官方網站 - 孫氏兄弟 SunBrother

Jan 15, 2025  on Shopify

I am extremely satisfied with my experience using Salepify! The app’s features are highly effective and user-friendly, especially the progress bar, which provides clear guidance to customers and enhances their shopping experience. What truly impressed me was the exceptional support from Jocelyn and her team. They were patient, professional, and very responsive to my concerns. Despite the busy Lunar New Year season, they promised to prioritize my request and kept me informed throughout the process. If you’re looking for a reliable app to improve your store’s customer experience, I highly recommend Salepify!

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