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Customer reviews: SP: Free gift with purchase

Develop by Shopify

Reviews (333)

Overall rating
4.8

What Merchants Think

"SP: Free Gift Buy X Get Y BOGO" is highly praised by merchants for its effectiveness and user-friendly interface. Many appreciate how it seamlessly integrates with various themes, enhancing sales strategies with features like progress bars and customizable rewards. The support team, particularly individuals like Jocelyn, has received frequent commendations for being responsive and extremely helpful.

Key Strengths

  • User-friendly interface that simplifies setup and navigation
  • Effective in streamlining discount and free gift promotions
  • Highly responsive and supportive customer service team
  • Comprehensive customization options, including features like progress bars
  • Free to use, offering valuable features typically found in paid apps

Common Concerns

  • Intermittent buggy behavior and compatibility issues with some themes
  • Initial setup can take some time to get accustomed to
  • Some performance issues such as page load speed after applying discounts
  • Lack of translations in some interface elements, though updates are expected

Final Thoughts

Overall, the "SP: Free Gift Buy X Get Y BOGO" app is widely praised for its robust functionality and exceptional customer support, often going above and beyond merchant expectations. While there are minor technical hiccups, the development team continually makes improvements to enhance performance and user experience. Highly recommended for businesses looking to implement effective sales promotions at no cost.

Optimal Nutraceuticals

Nov 26, 2025  on Shopify

Incredible customer service and fast responses. If there is anything your site is lacking, this team will do everything they can to help fix it.

Select by Shiva

Nov 13, 2025  on Shopify

We’ve been using your app to offer free gifts, and it’s been a great experience! The app is very user-friendly, making it easy for us to add free gifts without any hassle. A big thanks to your team for the consistent and timely support every single time!

TruffleHunter

Nov 05, 2025  on Shopify

Really helpful support and quick! Responsive to our needs with a quick resolution - highly recommend!

Salvajes

Nov 05, 2025  on Shopify

This app completely broke my website during Cyber Week, causing an infinite loop that made it unusable at the worst possible time. Support was slow and unhelpful. I strongly recommend avoiding this app — it’s unreliable and poorly maintained.

Humansa Health

Nov 03, 2025  on Shopify

The support is just superb! Support are the best so far i found in Shopify app stores. They are so helpful and pay attention to details and my custom requirements.! Good Job and keep up with the good work!

GIMME Beauty

Oct 31, 2025  on Shopify

The team was extremely helpful in resolving the JavaScript conflict with another app and had a very quick turnaround time.

asEasyasThat

Oct 28, 2025  on Shopify

Eigentlich liebe ich die App und ihre Funktionen, auch der Support gibt alles und ist wirklich super, aber irgendwie habe ich immer Probleme wenn ich wieder eine neue Kampagne plane und etwas neues teste. Mag aber auch am Shop Setup liegen, so genau versteht das glaube ich keiner. Dank dem Support konnte ich auf jeden Fall trotzdem mein Free Gift Popup umsetzen. Allerdings kam das Problem stillschweigend zurück, was natürlich extrem verkaufsschädigend ist. Ich werde mich das nächste Mal nach einer anderen App umsehen.

asEasyasThat

Oct 06, 2025  on Shopify

Eigentlich liebe ich die App und ihre Funktionen, auch der Support gibt alles und ist wirklich super, aber irgendwie habe ich immer Probleme wenn ich wieder eine neue Kampagne plane und etwas neues teste. Mag aber auch am Shop Setup liegen, so genau versteht das glaube ich keiner. Dank dem Support konnte ich auf jeden Fall trotzdem mein Free Gift Popup umsetzen.

Cellcosmet

Oct 03, 2025  on Shopify

The Team was so helpful in customizing the app just the way i wanted and works amazing. Best Samples app I found.

ubras

Sep 30, 2025  on Shopify

An amazing app! Super smart and easy to use. Advisor Linh was very patient and solved my issue quickly. Highly recommended to everyone!

JohnBeerens.com

Sep 18, 2025  on Shopify

Great support, quick to respond, and they address issues immediately. So far, very satisfied. The app is also functioning very well.

Pawfect Daisy

Sep 11, 2025  on Shopify

I have been in contact with their support for a week, with help regarding to create a very commun campaign. Buy 3 pay only for 2. They have given me different answers and mixed messages about how I should do. So I have spent a lot of time and effort for nothing. They couldn’t solve it, so look for another app if you would like that campaign or similar.

Equilibrium Natural

Jul 31, 2025  on Shopify

Awesome! I have just started using this app but I already love it. I started setting up the progress bar and found it so easy but had a few questions and within 1 minute I had Linh helping me. Straight away he was able to help and now I'm on to creating more offers. I know this app will help my business so much. Thank you again for a great app and even better customer service

Odeza LifeScience

Jul 17, 2025  on Shopify

I was having an issue with my pop up and the support team was ready to help in an instant. I love how many different customizations you can do for your offers and gifts. A plus is that they let you offer variations as gifts (I tried over 8 other apps before this and none of them worked as well or offered this). 5/5 Support and Customer Service!

Sabala Millets

Jul 16, 2025  on Shopify

It was an amazing experience using the app. The support team is so quick. No big words so say. Just amazing.

Inkaspire

Jul 01, 2025  on Shopify

This app is very cool and their staff too! It increase my sales and their features or widget are all good and attractive.

CARS GTWX DECO

Jun 25, 2025  on Shopify

Excellente application, je l'utilise depuis un bon moment, elle est très complète je recommande vivement !

game crafters

Jun 22, 2025  on Shopify

Whether you're running BOGO deals, volume discounts, or adding a free gift with every purchase, Salepify handles it effortlessly.

SugarBoo Curls

Jun 16, 2025  on Shopify

The shopping cart progress bar works well and their customer support was also excellent. They fixed my issues promptly.

Fittes Wholesale [US]

Jun 06, 2025  on Shopify

The app itself is quite easy to use and setup basic promotions. The best part about this app however is the support team who will work with you for as long as it takes to get your offer perfect. Jocelyn, Nicky and Ander from the Salepify team are super responsive and spent three weeks with us creating a fully custom design and offer for our store. The analytics piece is also great for evaluating the effectiveness of different promos.

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