"Route Protection and Tracking" receives mixed feedback from merchants, with some praising its ability to save time and money on lost or damaged packages, while others express frustration with its customer service and claim handling. Some users have experienced significant benefits and ease of use, while others criticize the app for poor support and unclear pricing.
Overall, "Route Protection and Tracking" offers significant potential benefits for ecommerce businesses seeking to streamline order protection and minimize losses. However, merchants should be aware of customer service and technical challenges that could affect their operations. The app may be most beneficial for those who can navigate its onboarding process and manage responses with customer support effectively.