Rosie is a 24/7 AI phone agent that sounds like a real human and connects directly to your Shopify store. Built for high-volume e-commerce brands, Rosie handles the repetitive "where is my order?" calls that drain your team's time. The agent instantly looks up order status, tracking info, and store policies, while texting links directly to callers. Reduce your customer service costs and only transfer the complex issues to your human staff.

• Resolve customer support calls 24/7 with AI, and transfer to your team if needed
• Provide callers real-time order & delivery status, pulled straight from Shopify
• Handle returns, cancellations and address changes, according to your policies
• Text shipment tracking and product links, and log every call back to Shopify
• Take and edit orders over the phone by texting callers a custom checkout link