MAJOR WARNING: ROPOSO CLOUT DROPSHIPPING IS A FRAUDULENT APP - READ BEFORE YOU INSTALL!
I am writing this review after 6+ months of a nightmare partnership with ROPOSO CLOUT DROPSHIPPING. I am begging you, with folded hands, DO NOT waste your time, money, or your store's reputation on this app. I have lost significant amounts of all three.
This isn't a one-off complaint. Read the other 1-star reviews—the RTO and delivery issues are systemic. But I need to show you the depth of their fraudulent operations and why appealing to their "support" is utterly pointless.
My experience proves this company is untrustworthy, negligent, and engages in practices that will actively destroy your business.
Here’s what happened to my store:
Fraudulent RTO Marking & Theft by Delivery Agents: A delivery person delivered a defective product to my customer, took cash from them on the spot without providing a bill, and then fraudulently marked the order as RTO (Return to Origin) in ROPOSO's system.
The Result: My customer was furious, having paid for a broken item. I had to issue a full refund to maintain any shred of credibility. Because ROPOSO's system showed it as an RTO, I was charged hefty RTO fees for an order that was delivered. Despite providing proof and pleading with their so-called "Operations Manager" and "Key Account Manager," they refused to reverse the fraudulent charges. They simply do not care.
Complete Lack of Supplier Vetting (They Harbor Scammers): When one supplier goes out of stock, ROPOSO automatically reroutes orders to another. They do not vet these suppliers. I had a batch of 15-20 orders with a new vendor. Five orders were "delivered," and all five customers received completely wrong or fake products.
The Result: Imagine your customers, expecting a specific item, opening their package to find cheap, irrelevant junk. My store's trustworthiness was decimated overnight. ROPOSO's response to this catastrophe was apathetic at best.
You Pay for Their Failures: Even when a product is defective (THEIR supplier's fault) and returned, they charge YOU an "RVP" (Return Value Penalty) fee. You are financially penalized for their incompetence and their suppliers' fraud.
Conclusion:
ROPOSO CLOUT DROPSHIPPING is a dangerous liability. They:
Allow fraudulent activity by their partners and delivery networks.
Refuse to take responsibility when their system fails.
Penalize you financially for problems you did not create.
Destroy customer trust in your brand, which is impossible to rebuild.
You are far better off sourcing products yourself from a legitimate wholesaler and using a reputable 3PL (Third-Party Logistics) service. The initial effort is higher, but you retain control, quality, and your reputation. With ROPOSO, you risk losing everything.
Save your business. Avoid this app at all costs.
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