Merchants have overall positive feedback about "Ribbon | Gifting". The app is praised for transforming the gifting process by offering a seamless solution for managing gift recipients, which helps businesses shift away from traditional gift cards. Many users note the team's excellent customer service and support, underlining the valuable assistance provided during onboarding and customization stages.
The app "Ribbon | Gifting" is well-received by merchants, who find it to be a valuable tool for improving the gifting process. Its ease of use, combined with robust customer support and customization capabilities, make it a recommended solution for businesses looking to enhance their gifting options. While some customization and feature enhancements may be necessary, the app's benefits significantly outweigh the drawbacks.