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Customer reviews: Rewardify

Develop by Indinuity

Reviews (34)

Overall rating
4.1

What Merchants Think

The majority of merchants express positive feedback toward "Rewardify," praising its functionality, ease of integration, and exceptional customer support. Many have noted that the app seamlessly fits into their business operations, providing significant value through its comprehensive feature set. Merchants appreciate Jesse, the support representative, for his quick and helpful responses to any issues or customization requests.

Key Strengths

  • Highly responsive and supportive customer service, particularly from Jesse.
  • Seamless integration with store operations, including loyalty and referral systems.
  • Customizability of the app to fit individual business needs and branding.
  • Allows customers to use store credit like cash, enhancing customer satisfaction.
  • Automatic application of discounts and communication with customers regarding credit adjustments.

Common Concerns

  • Some technical issues and glitches encountered, particularly during updates with Shopify.
  • Requires a certain level of technical knowledge for customization and setting up.
  • Persistent issues with the POS integration leading staff to the back office instead of the app.

Final Thoughts

Overall, "Rewardify" receives strong endorsements from merchants for its extensive features and exceptional customer support. While there are some technical challenges, particularly with integration and initial setup, the benefits in operational functionality and customizability make it a valuable asset for businesses looking to enhance their store credit and loyalty programs.

We Are Ideal Shop

Jan 10, 2024  on Shopify

Great app. We've been using for a couple of years without any issues. Jesse is always fast and helpful with any questions or formatting you may need help with.

Holstein Gear

Sep 01, 2023  on Shopify

We use this app on several of our stores and it is very useful for us. There were some updates with Shopify itself recently which caused some glitches and impacted the way that apps such as this would work but Rewardify was quick to fix this. I reached out to support for some assistance customizing the look of the store credit button in our cart and Jesse was quick to respond and very helpful.

smith-retail-enterprise

Aug 23, 2023  on Shopify

We used this app before and it worked perfectly, we have had it installed several months now and it doesn't work properly every time we click on the app from the POS it takes staff to our back office, not the app. Our staff literal are looking at the back office when they click to look at customers Rewardify account. We have emailed about this issue several times with no resolution.

RakAdx

May 28, 2020  on Shopify

This app is Awesome! Customer service is great as well. Jesse was quick to respond and easy to work with. 10/10 Would recommend to anyone.

Scrub Club Co

Feb 23, 2019  on Shopify

I was looking for an app that automatically applied discounts at checkout and automatically sent customers an email upon manual adjustment of their credit. This app have been perfect for my business. I've emailed Jesse MULTIPLE times (to say the least), and he has always be very responsive and helpful. Thank you!

vitruvi

Dec 02, 2018  on Shopify

Great App! We use this on a regular basis for customer service and find customers prefer getting store credit vs. a coupon code. We've also integrated this through a webhook to our 3rd party referral program and it works great! Customers love earning store credit. Very easy to integrate. Jesse was also fantastic with on-boarding helping us style the tool. The interface is easy to use and requires minimal setup time. Some dev work required if you'd like to customize your account page. You can see our live integration here if you're logged in: www.vitruvi.com We also integrated rewardify into our referral program which you can see here: www.vitruvi.com/pages/refer-a-friend

La Boutique Moso

May 01, 2018  on Shopify

I have tried so many loyalty and referral apps with hundred of reviews promising the moon, that never seem integrated to my website. Compared to the others, this app is completely customizable. It can be integrated it in a way that feels really part of my website and that is very important to me. Some technical knowledge is required to set it up. There are so many things you can do depending on how you configure it. So be prepared to spend some time setting it up smoothly. The support is also great and very responsive. So far I am very happy and I recommend this app

Aes Sportswear

Nov 28, 2017  on Shopify

The support on this app has been amazing...over the top. The author took care of my every custom need--working with me to get it just right for my site. He went above-and-beyond what you would expect! The app itself has a lot of features and is very customizable. It does much more than we use it for on our site. If you need help getting it up and running on your site, don't hesitate to ask. You won't be disappointed!

Battysbath

Sep 08, 2017  on Shopify

I can't say enough good things about this app! It let's customers use store credit just like cash - no coupon code required! This was exactly what we were looking for!

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