Revize Shopify App: Customer Reviews, Features & Pros

Customer reviews: Revize: Order Editing & Upsell

Reviews (58)

Overall rating

5

27
4
3
2
1

What Merchants Think

Merchants are overwhelmingly positive about "Revize: Order Editing & Upsell", praising its simplicity, efficiency, and impact on operational workflows and customer satisfaction. The app is considered a transformative tool for order management, offering stress-free solutions for both businesses and their customers. The dedicated support team is frequently highlighted as a key asset.

Key Strengths

Simple and quick setup process.
Allows seamless post-purchase order editing by customers, reducing support tickets and increasing customer satisfaction.
Versatile features such as address edits, product additions, and cancellations.
Essential functions like upselling and cross-selling enhance average order value.
Exceptional customer support, frequently praised for responsiveness and expertise.
Empowers store owners to save time and focus on business growth.

Common Concerns

As a new app, some merchants are in the early stages of testing long-term benefits.

Final Thoughts

"Revize: Order Editing & Upsell" is perceived as a highly effective tool that streamlines customer service operations and boosts store efficiency. The ease of use and robust support system make it a valuable addition for Shopify store owners aiming to enhance the shopping experience. While still new to some users, its promising features hold significant potential to become an industry staple.

JM Jewellery Store

Dec 10, 2024 on Shopify

Giving customers the freedom to edit thier orders is a must have for every store. The app is easy to setup and support is super helpful.

Life's A Beach

Dec 06, 2024 on Shopify

The app is easy to set up, and the edit functionality saves me so much time that i would otherwise spend supporting customers. Features like editing the shipping and billing address are incredibly useful. Im looking forward to this great feature one - click upsell that is in the pipeline. The team is very helpful!

SANUCHI

Dec 03, 2024 on Shopify

As a new store, Revize has been a total game-changer for me! It gives my customers the flexibility to edit addresses, add products, or cancel orders themselves, with refunds going straight to store credits, it’s like having the tools of a big e-commerce giants. This app is the future of customer experience, and I’m so glad I’m ahead of the curve. Shubham’s support has been incredible - super responsive and genuinely helpful. Setting up the app was a breeze, and I'm loving it. If you’re just starting out, Revize is a must-have!

EUME

Nov 25, 2024 on Shopify

Nice product. Early days for us, but we are seeing good increase in AOV due to the ability to upsell and cross-sell. Very promising, and can be a home-run in the long run.

Cozy Vibes Home

Nov 24, 2024 on Shopify

Revize has been such a lifesaver for our store! Letting customers edit their orders after they’ve checked out is a total game-changer. It’s super easy to set up, and everything just works so smoothly. What really stands out is the support team; they’re fantastic. Always quick to help and genuinely care about making things easier for you. If you’re thinking about getting Revize, just do it. You’ll wonder how you managed without it!

Chantèro

Nov 21, 2024 on Shopify

As a solopreneur preparing to launch my store, I can already see the value Revize brings. It’s like having an extra set of hands to handle customer support, allowing me to focus on growing my business. The app is incredibly easy to set up and intuitive to use, giving me a competitive edge by empowering my customers to make changes to their orders after purchase. So excited to use this :) The team is super responsive and helpful

Alamode By Akanksha

Nov 21, 2024 on Shopify

Lifesaver. Had been looking for an app like this for too long. Keep it up!