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Customer reviews: Aliexpress Review Importer

Reviews (56)

Overall rating
4.3

What Merchants Think

The "Aliexpress Review Importer" app has received a mixed reception from merchants. Many users appreciate its usefulness in importing reviews and enhancing their store's credibility, citing an easy-to-use interface and good customer service. However, some users have pointed out concerns related to technical issues and unexpected charges.

Key Strengths

  • User-friendly interface
  • Enhances store credibility with imported reviews
  • Good customer service and support
  • Efficient and reliable for adding product reviews

Common Concerns

  • Technical issues with integration and functionality
  • Unexpected charges or billing issues
  • Upselling tactics leading to dissatisfaction
  • Difficulty finding and importing reviews

Final Thoughts

Overall, the "Aliexpress Review Importer" app is seen as a valuable tool for merchants looking to leverage product reviews to boost sales. While its ease of use and customer support are praised, improvements in technical performance and billing practices are needed to enhance user satisfaction and trust.

Elpanzo

Nov 07, 2024  on Shopify

Best review app however app maker can increase review imports but it is the best one available yet, and its free thatsy its best

pinak infotech and interiors

Jul 29, 2024  on Shopify

Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you love the application!

My Store

Jul 24, 2024  on Shopify

i'm glad to come to know about these platform . it was an interesting experience . i really appreciate the good words you are doing with these platform .

Leisure Store 4You

Apr 14, 2024  on Shopify

Support for Spocket & ReviewsPro was great as far as response time but they kept repeating the same information which did not solve the problem. The problem is that Spocket does not have product reviews for Store Owners which means nothing to pass on to customers. You can get a supplier rating but that is not the same thing, nor what I want. Spocket keeps saying get ReviewsPro so I get reviews. But, ReviewsPro was not the solution because they provide a CSV template to copy/paste a review into then upload to Spocket. Sounds great but where are the reviews to be able to copy/past!! ReviewsPro also has an option to import Amazon Review and one product I loaded into said there was an Amazon review available, but the link doesn't take you to that product in Amazon it takes you just to main page Amazon then I searched for 10 minutes and still couldn't find that specific item, so again no review available. Uninstalled both.

zyndyn

Jan 28, 2024  on Shopify

App charged me $99 after canceling the trial. Tried making this work with SPocket but couldn't, so I uninstalled it and tried reinstalling it. AliScraper didn't work on SPocket and this app wouldn't import reviews with 1-click as advertised - you have to manually enter each link to each product to get reviews. The whole experience was a debacle. I will try to get a refund and if I am successful, I will change my review to 5 stars for good customer service.

The Family Blender Clothing

Dec 31, 2023  on Shopify

Reviews seem to be legit. I am happy that there is finally a legit review app to use with my Shopify store. I would recommend this app. I only gave 4 stars as it is a little expensive comparatively.

LW Country Hers!

Oct 26, 2023  on Shopify

I recently had the opportunity to experience the outstanding customer service provided by the RPro - Product& Ali review app, and I am thrilled to share my positive feedback. The customer service team in my case "Rochelle" has truly showcased their commitment to saving lives and assisting customers in an efficient and empathetic manner. From the moment I began to struggle Rochelle reached out and offered her assistance, With professionalism and kindness. The customer service representative I spoke with was not only knowledgeable about the app's features and functionalities but also demonstrated a genuine willingness to go above and beyond to address my concerns. What truly stood out to me was the swift response time. The RPro app customer service team wasted no time in addressing my queries and ensuring that I received the necessary information promptly. Their dedication to providing timely assistance showcases their understanding of the importance of time when it comes to related issues. Furthermore, the RPro app customer service team displayed exceptional empathy. They understood the urgency and sensitivity of the matter at hand and approached it with compassion and understanding, instantly putting me at ease. Knowing that I was being heard and cared for during a potentially stressful situation made all the difference in my experience. In addition to their exceptional customer service skills,They were able to guide me through any technical difficulties I encountered with the app seamlessly, ensuring a hassle-free user experience. Overall, my encounter with the RP ro app customer service team was truly life-saving. Their professionalism, efficiency, empathy, and technical know-how set them apart and made me feel valued as a customer. I am incredibly grateful for their exceptional service and would highly recommend the RP ro app to anyone in need of reliable and compassionate review team. Thank you, RPro -Product & Ali Reviewsapp customer service team, for the exceptional care and assistance you provided. Your commitment to life-saving customer service is truly praiseworthy, and I am confident that many others will benefit from your outstanding support in the future.

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