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Customer reviews: Reviews Importify | Q & A

Develop by The App Geeks

Reviews (72)

Overall rating
4.4

What Merchants Think

The feedback for "Reviews Importify | Q & A" is mixed, with merchants appreciating its functionality and support most of the time while expressing some dissatisfaction around customer service and the impact on their store's performance. Although many users find it useful and easy to integrate, there are notable concerns regarding customer support responsiveness and unintended effects on their website.

Key Strengths

  • Effective in importing reviews from platforms like Etsy and Amazon.
  • Simple installation and user-friendly interface.
  • Positive impact on sales due to enhanced visibility of reviews.
  • Excellent and responsive customer support as highlighted by several users.
  • Efficient and budget-friendly solution.

Common Concerns

  • Occasional slow customer service responses leading to unresolved issues.
  • Potential effects on website performance, with some users reporting code-related issues.
  • Complexity in use for some users, without adequate support or guidance.

Final Thoughts

"Reviews Importify | Q & A" seems to be a valuable tool for many merchants aiming to display reviews and boost sales. However, prospective users should weigh the benefits against potential customer service challenges and be prepared to reach out proactively for support if needed. For the right users, it is a highly commendable solution.

wolfratsen

Oct 10, 2024  on Shopify

Took me a little time to import all my Etsy review because I had so many listings. I work great getting it to look better, I needed help. I reached out to the help desk I got a very quick response, there were very helpful and I got every fixed.

workweargurus.com

Jun 20, 2023  on Shopify

Have removed app. Did not do what we needed. Asked for help uninstalling code that we did not realise would get added to our theme as a result of installing. Silence. Despite claiming they will help if you aren't sure what you are doing with this. No care whether the app has slowed down performance. I hate writing bad reviews but the person who initially replied, Vishal, has ignored all subsequent chaser messages. Also asked for refund as we had not used the app at all while I was waiting for their replies. Silence on this too. Very, very poor customer service. Would think twice before installing as you may be left like this

brand collection

Apr 11, 2023  on Shopify

Helped my online store to generate sales as reviews are the most important part that can not be ignored. Installation and using the app are simple too. Good interface and on-time customer support. Lovely.

divine

Apr 10, 2023  on Shopify

Easy to start and use the app. Very useful and budget-friendly. Love this app a lot. That's why writing this review. Otherwise, I generally, do not write reviews. hope I will continue to use this app.

QRxLabs

Jun 16, 2022  on Shopify

Very good and efficient app to bring reviews over from Amazon. Excellent and fast support from the developer. Very stable over a long period of time. Highly recommended.

My Daily Styles

Mar 14, 2022  on Shopify

Been using this app for some time and I can't tell you enough how easy and wonderful its been using it helping my customers get an honest review from my store and other sites. Plus, the customer service from the developer is simply amazing A+ service. Quick and responsive.

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