Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable. It groups customers by buying behavior — reorder timing, lapse risk, second-order likelihood, and lifetime value — and explains the reason behind each group. For each group it drafts ready-to-send reorder, win-back, and cross-sell messages you review and approve, and reports repeat-purchase trends by product, cohort, and time.

• Understands each customer’s reorder rhythm and next likely purchase.
• Identifies loyal customers and what they may need next.
• Scores lapse risk against each customer’s own buying cadence.
• Drafts personalized reorder, win-back, and cross-sell messages.
• Reveals product, cohort, LTV, and repeat-purchase trends.