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Customer reviews: Easy Shipping Restrictions

Reviews (102)

Overall rating
4.8

What Merchants Think

Overall, merchants are very satisfied with the "Easy Shipping Restrictions" app. It fulfills specific needs related to regional shipping limitations and provides exceptional customer support, often going above and beyond to resolve issues. However, a few users have experienced technical glitches and delays in support response.

Key Strengths

  • Highly praised customer support, often described as outstanding and first class.
  • Easy to use with customizable features tailored to merchants' specific requirements.
  • Effective in limiting orders to certain zip codes and areas, aligning with business needs.
  • Quick resolution of issues for most users, often with personalized assistance.
  • Efficient implementation with a strong focus on user satisfaction.

Common Concerns

  • Technical issues such as buggy performance and refusal to load at times.
  • Limited support response experienced by some users.

Final Thoughts

"Easy Shipping Restrictions" is regarded as an effective and essential tool for businesses needing to impose delivery constraints. Despite minor technical issues, the app is widely recommended due to its robust functionality and particularly impressive customer service.

7ohplus

Nov 10, 2024  on Shopify

We have to restrict certain states and cities from ordering products due to legal regulations. The support team made it easy by letting us send them a list of zip codes to restrict and they configured numbers of them in record time. When we get updates, we just send that list to the support team and they knock it out. Plus, the app validates on the cart screen with the shipping estimator which made it prompt for zip code twice. The support team was able to reconfigure it so it prompts the user once and passes the zip to the other popup. The fast resolution to our specific needs is well worth the subscription costs.

James White Drinks

Jul 17, 2024  on Shopify

This app is simple to use and the support offered is first class. They quickly customised our message and the site was updated immediately.

Cape Aqua Minerale

May 08, 2024  on Shopify

Outstanding Support: We faced a unique challenge with our website, needing to limit local deliveries to specific areas. After several unsuccessful attempts with other plugins, we discovered this one and received outstanding support from the team. They went above and beyond to ensure our satisfaction, and the results have been excellent. We highly recommend this plugin for its exceptional functionality and support.

High Energy Pty Ltd

Mar 13, 2024  on Shopify

The app delivers exactly what I was after. Customer Service is brilliant - Nghia in particular! ;-). Thanks guys

eTrikes Canada

Aug 25, 2023  on Shopify

Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.

Les espaces MEMORIA

Aug 21, 2023  on Shopify

Great app, working perfectly for our needs. Support service was 100% effective to adapt the code/design/text exactly as we needed it in less than 24h.

The Home Insulation Team

Apr 19, 2020  on Shopify

A simple but effective add-on to the Shopify cart to prevent users from proceeding to checkout unless they enter an eligible zip code first. You can specify the zip codes one by one, or use wildcards. The support from the app maker is excellent and they are super responsive, 7 days a week. I would highly recommend this app look for a shipping restriction solution.

OverheadDoor

May 22, 2019  on Shopify

This is exactly what I was looking for! We now have an ecommerce store that only accepts orders in specific zip codes! Well worth the cost of the app!

Bielefeld hat Durst

Oct 12, 2018  on Shopify

Easy to implement and amazing service. We had some issues with Debut theme, but problems were solved directly. I highly recommend this app!

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