Remarkety ‑ Email, SMS, Social logo

Customer reviews: Remarkety ‑ Email, SMS, Social

Reviews (51)

Overall rating
4.7

What Merchants Think

The "Remarkety ‑ Email, SMS, Social" app is widely appreciated by merchants for its comprehensive email marketing capabilities and excellent customer support. Users have reported significant business benefits, including increased revenue and effective customer engagement strategies.

Key Strengths

  • Exceptional customer support with prompt and helpful responses
  • Effective in boosting sales and generating additional revenue
  • Rich segmentation and customization options for campaigns
  • Seamless integration with Shopify
  • Predefined rule-based campaigns that are easy to set up

Common Concerns

  • Limited design customizability, though improvements are being made
  • Initial setup may require scheduling demos to understand all features

Final Thoughts

Overall, "Remarkety ‑ Email, SMS, Social" is highly regarded as a powerful tool for email marketing automation. Its ability to enhance sales, combined with top-tier customer service, makes it a valuable asset for eCommerce retailers. While there are minor areas for improvement, the app remains a recommended choice for merchants seeking robust marketing solutions.

The Postbox

May 17, 2020  on Shopify

Great Customer experience. Thank you for your support. We've been using it for a very long time for our email marketing and it has proved effective.

The Black Seed Co

Apr 04, 2019  on Shopify

TL;DR Fantastic email marketing platform with endless possibilities. Customer support has been fantastic, and would highly recommend you take a free demo to see all the possibilities this platform can do for you. Prior to Remarkety, I was using a very popular free app that was pulled from the app store for preferring to "monkey" around instead of play by the rules. This caused my store several issues when trying to use a 3rd party app that was released as a workaround. So, this pressured me to finally embark on the journey to find a better email marketing platform. Inundated with choices, and many Shopify reviews I ended up on Remarkety's website and chose to go through a free demo. I had to schedule it at midnight local time due to the time difference, but I was fortunate enough that Josh contacted me and changed it to 10am local time to make it more suitable for me. The demo did not disappoint as I was taken on a live tour of the platform with Josh who answered all my questions and showed me all the features. I'm still on day 7 of the free trial and have already seen fantastic results thanks to the very rich segmentation and customisations available. I've emailed support almost 10 times and have found the support to be top notch, helpful and knowledgeable. There's no doubt that I will be with these guys for the long run.

Eagle Eyes Optics

Oct 18, 2018  on Shopify

We tried several email automation apps, and settled on Remarkety. After running it for close to a year, we've found that its combination of abandoned cart emails, coupon popups, review requests and customer re-activation campaigns is directly responsible for about a 15% revenue boost. If you're bringing in around $20K/mo, that'd mean an extra $3K. The areas it excels are tight integration with Shopify, really solid Analytics, intelligent suggestions and ease of setting up rule-based campaigns, many of which are pre-defined and ready to go. The only area of frustration we've found is in design customizability. However, it looks like they've made some progress there, and there are more options today than when we first started using the app. As far as I'm concerned, remarketey is the best-in-class appp for this functionality.

City Of David Store Hebrew

Sep 07, 2016  on Shopify

Remarkety is an amazing app that really gives you the added value other tools don't have, the customer service is amazing!! we managed to generate sales by using Remarkety right after we started using it! this is a must have app

Picobags

Jun 30, 2015  on Shopify

I have been super impressed with the app. This app has given me more in return than what I pay for it...many times over. I was looking for a simple app to do some basic autoresponder type emails to my shopify clients. I found remarkety to be not only simple, but also very powerful. I was able to create some basic emails in just a few minutes and after using it for more than 2 weeks, it has already paid for itself. This is true hidden gem. A must have for all ecommerce stores.

Transformixpeptides

Jun 29, 2015  on Shopify

The very best! Great product and great support! I have had thousands in additional sales every week. Thank you!

Luxe Photoshop Actions

May 07, 2015  on Shopify

Wonderful app, and most impoartantly really excellent customer service! We've generated substantial income using this app. Love how easy it is to set up and let it run in the background. Highly recommend!!

Pretty Presets for Lightroom

Feb 03, 2015  on Shopify

Adi was an amazing help! Loved the customer support and the incredible platform offered. Thank you for running such a fantastic business.

Zasttra.com

Jan 22, 2015  on Shopify

This is a highly recommended app. We use on both our online shop. We made made $2,186.39 extra in the last 30 days using Remarkety! Superb!

The Kewl Shop

Mar 31, 2014  on Shopify

This is a great App. Who doesn't want to awaken their inactive customers or nicely prod those who have registered but not yet bought. And having looked at the abandoned cart functionality I have abandoned all other related Apps. Remarkety does it all and with great customer service too. Highly recommended.

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