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Customer reviews: MyRegistry Gift List Solution

Develop by MyRegistry.com

Reviews (13)

Overall rating
4.2

What Merchants Think

Merchants have generally positive feedback about "MyRegistry Gift List Solution", especially appreciating its ease of integration and effective customer support. While some users had initial challenges, they found the support responsive and helpful, enhancing their overall experience. However, there are concerns regarding certain functionalities being limited to a pricier version and a lack of customization options.

Key Strengths

  • Easy integration into websites without the need for coding.
  • Responsive and helpful customer support team, particularly noted for assisting promptly with issues.
  • Positive impact on sales conversion, as noted by some merchants.
  • Enhances the shopping experience by offering a gift registry feature.

Common Concerns

  • Limited customization options for register appearance.
  • Some essential features are locked behind a more expensive pro version.
  • Occasional problems with registry functionality, particularly with visual elements on websites.
  • Inconsistencies in customer service experiences.

Final Thoughts

"MyRegistry Gift List Solution" proves to be an effective tool for online merchants looking to offer a registry service. Its integration ease and supportive service team are significant strengths, though potential users should be aware of the limited features in the basic version and consider their customization needs. Overall, it is well-received and recommended by users wishing to add value to their e-commerce platforms.

Lollygag.co

Sep 19, 2024  on Shopify

Great news! A person from Myregistry reached out to assist. He was incredibly helpful, personally kept us updated, and resolved our issue quickly. Thank you Mayuresh! ******************* No customer service. The app suddenly stopped working, add to registry button no longer appears on our store. It's been 2 weeks now with no response from myregistry customer care. I will gladly update my review if i ever hear back

Athens Cooks

Oct 19, 2023  on Shopify

Customer support is terrible and rude. Does not work at all if you are trying to integrate with in-store registries. No way for store owner to see what has been registered or even see individual customer lists or which customers have created lists. After wasting tons of time with their rude support agents, I find out all of this functionality is available, but only if you want to spend thousands of dollars per year on a pro version. If you are willing to live with these limitations, I guess it is a decent app.

Nook & Cranny Books

Aug 30, 2023  on Shopify

4.5 Stars! (Sorry I can't officially rate half stars.) I only knock off a bit because I wish that it were a bit more visually customizable. Ie: text color, wording, etc. Since the Shopify web platform is also very limited, it's hard to make it look exactly the way I want using either method. Also, while I have created test accounts that seem to be working, none of my customers have signed up as yet, so I don't truly know if it functions well in the wild. We'll see! All that being said, the support team (Mayuresh, in particular) has been extremely helpful and responsive getting me onboarded and debugged. I'm so excited to have this feature available on my site!

pandababysupplies

Aug 29, 2023  on Shopify

Great app, Integrates into the site without code. The support service responds quickly to all questions, had an issue with the position of the "add to registry button" on the check out page, which support sorted out very quickly. Satisfied with the application and would recommend

Family Shopolf

Oct 22, 2022  on Shopify

Nice and handy app. Integrates into the site without code. The support service responds quickly to all questions. Satisfied with the application

Tiger Lily Tots

Aug 03, 2022  on Shopify

So easy to instal and customise to the same look and feel as our website. I am excited to offer my customers the option to create a babyshower registry.

Kinsfolk Shop

Jul 26, 2022  on Shopify

I didn't think this app would get us as many sales as it did. We've had a pretty constant amount of conversions from My Registry which has been awesome. I don't think we've even really advertised to customers that we have it (which we should) but sales still come in regardless. I recommend this app to all my small business friends that have Shopify stores.

Natural Kid Products

Apr 12, 2022  on Shopify

Love the customer service! Super quick, superior (and I mean superior!!) communication while helping me to resolve an issue when installing the app. I also love the ability to provide this app on my online store. Very professional. Instantly felt it take my store to another level! Very happy!!

Twylight Crow

Feb 08, 2022  on Shopify

Only had two problems and one was something I caused and the other fixed itself? But both times MyRegistry Service people were right there to help by the next day. They definitely care about the App and want to make sure it works for the customer. As for the registry itself I cannot say as no one has ever made an account and tried to use it.

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