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Customer reviews: Redirect Hero ‑ Fix 404 links

Redirect Hero simplifies URL redirects and 404 error management for Shopify stores. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their store.

Reviews (80)

Overall rating
5

What Merchants Think

Merchants are highly satisfied with "Redirect Hero ‑ Fix 404 links," emphasizing its ease of use, effectiveness, and exceptional customer support. Many have found it to be an invaluable tool for managing URL redirects, particularly during platform migrations or website redesigns. The app has been praised for maintaining SEO rankings and enhancing user experience by preventing broken links.

Key Strengths

  • Seamless and easy setup, making it ideal for both beginners and experienced users.
  • Highly effective in managing redirects, crucial during site migrations.
  • Exceptional customer support team providing timely and helpful assistance.
  • Maintains SEO rankings and improves user experience by eliminating 404 errors.
  • Lightweight and efficient without impacting site performance.

Common Concerns

  • Some users noted initial confusion with setup, but support resolved issues quickly.
  • Limited documentation for certain advanced functionalities.

Final Thoughts

Overall, "Redirect Hero ‑ Fix 404 links" receives high praise from merchants who appreciate its functionality and the robust support team behind it. It proves essential for effective URL management, particularly during transitions between platforms like Magento to Shopify, making it a highly recommended tool for ensuring a professional, error-free website experience.

PETIT PUK Official webstore

Jul 22, 2025  on Shopify

Really great app and support! I installed it 30 minutes ago and managed to fix all my 12.9K page 404 redirect issues. I will keep using the app. It detects each new 404 and fixes it on the go. Strongly recommended!

ArcYaY

Jul 21, 2025  on Shopify

The technicians solved some problems. A friend of mine introduced me to this app. Now I think it is really useful and want to share it with friends and renew it.

Artistic Works By Lu

Jul 16, 2025  on Shopify

So far so good! Good price and helpful customer service agent was able to help me get the app set up super quickly and easily.

Angel Soaps

Jul 14, 2025  on Shopify

Exceptional support! The team resolved our Google Console error in no time. Their prompt response and technical skills made the whole process seamless

SkinKandy | Body Jewellery & Piercing Online Australia

Jul 13, 2025  on Shopify

I love this app, we can now add live URL redirect which really help us to redirect some spam queries from our store. The support is great, Alex responded immediately when we reach out for help. They manage to fix the issue with speed.

JB Racks | Australia

Jul 10, 2025  on Shopify

I simply love the app. It's cost effective and does the job. Support is really quick and helpful.

SPARKLN

Jul 03, 2025  on Shopify

Absolutely outstanding support from Alex! I was dealing with a massive redirect issue affecting over 32,000 product URLs, and Alex went above and beyond to help me resolve it. He was knowledgeable, patient, and incredibly efficient. Thanks to his help, our SEO and site performance are back on track. Can’t recommend him highly enough!

Ojasvini Label

Jun 26, 2025  on Shopify

Big thanks to Alex for the amazing support—he walked me through the setup and helped fix broken links. The app is working great. Cheers Alex.

Esha Sethi Thirani

Jun 22, 2025  on Shopify

Must-Have for New Stores! If you're dealing with redirect issues, this app is a lifesaver. It quickly tracks them down and lets you fix broken links easily. Highly recommended! |

InterCyprus

Jun 21, 2025  on Shopify

Best support experience I ever had with Alex always there to help. The app is the best of its kind, feature rich and exactly what I needed for good SEO.

Urban Goddess Yoga & activewear

Jun 19, 2025  on Shopify

Very good & friendly support. They wanted to jump immediately in a call with me and got my question clarified and issues fixed within minutes. No emails, waiting for responsve. just hands on effective support. :D

Fontoplumo

Jun 18, 2025  on Shopify

Was strugling with where to find the 404 errors, the chat and video help was very fast. Now hope to find and fix more 404 errors in the next days

BiZa Pets

Jun 16, 2025  on Shopify

Ho usato l'applicazione di in versione gratuita, ha fatto il suo dovere, ho deciso di comprare il pacchetto ancora meglio, inoltre sono stato seguito dall'assistenza dove mi ha risolto un problema in pochissimi minuti, che dire la consiglio vivamente

ChagaRoot

Jun 02, 2025  on Shopify

Easy to set up and implement. It even worked for redirects from past subdomains. Support is excellent.

MyAnimeLightbox

Jun 02, 2025  on Shopify

Good service. i have nearly 3k 404urls found on Google Search Console which have negative impact on my store causing a significant drop in indexed pages. it has been a nightmare for me. Finally, i got a chance with this App, Epic ! They are responsive, and arrange google meeting to solve my problem right away. Thank you so much

The Andersons Home & Garden

May 28, 2025  on Shopify

The Redirect Hero support team was very helpful in providing a solutuion for our URL redirect needs. The app is also easy to use.

The Bling Edit

May 15, 2025  on Shopify

Really impressed with the team’s quick turnaround. The setup went smoothly, and the redirects are working flawlessly.

THE BAG MAKING SUPPLIERS

May 13, 2025  on Shopify

I am still testing the app as I just installed it, but I want to give 5 stars to the customer support. I contacted support twice today, and both times an agent responded within minutes, sending a Google Meet invite and helping me resolve my issues quickly and efficiently. Excellent service!

Tranquil Tales Website

May 13, 2025  on Shopify

Such a helpful tool! It caught several redirects I didn’t even know existed. Setting up redirect destinations is super easy, and it keeps everything running smoothly. Highly recommend for new stores!

Twenty Nine & Co.

May 02, 2025  on Shopify

Absolutely would recommend was fixed in 5 minutes when I've fought with it for months!!! Thank you!!

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