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Customer reviews: Redirect Hero ‑ Fix 404 links

Develop by Shopify

Redirect Hero simplifies URL redirects and 404 error management for Shopify stores. This review covers its features, pricing, and real user experiences to help merchants decide if it’s the right tool for their store.

Reviews (107)

Overall rating
5

What Merchants Think

Merchants are highly satisfied with "Redirect Hero ‑ Fix 404 links," emphasizing its ease of use, effectiveness, and exceptional customer support. Many have found it to be an invaluable tool for managing URL redirects, particularly during platform migrations or website redesigns. The app has been praised for maintaining SEO rankings and enhancing user experience by preventing broken links.

Key Strengths

  • Seamless and easy setup, making it ideal for both beginners and experienced users.
  • Highly effective in managing redirects, crucial during site migrations.
  • Exceptional customer support team providing timely and helpful assistance.
  • Maintains SEO rankings and improves user experience by eliminating 404 errors.
  • Lightweight and efficient without impacting site performance.

Common Concerns

  • Some users noted initial confusion with setup, but support resolved issues quickly.
  • Limited documentation for certain advanced functionalities.

Final Thoughts

Overall, "Redirect Hero ‑ Fix 404 links" receives high praise from merchants who appreciate its functionality and the robust support team behind it. It proves essential for effective URL management, particularly during transitions between platforms like Magento to Shopify, making it a highly recommended tool for ensuring a professional, error-free website experience.

Puzzle Supps

Sep 27, 2025  on Shopify

Redirect Hero took what could have been a nightmare of mapping hundreds of Magento URLs and turned it into a quick, automated process. The rule-based system was a game changer—we didn’t have to touch individual links, yet everything redirected perfectly. Their support team deserves special mention. They were not only fast to respond but also gave us actionable technical insights that improved our setup’s performance. For us, the efficiency gains alone justified the cost many times over. If you’re migrating to Shopify, this app is the shortcut you need.

Palki Fashion Private Limited

Sep 27, 2025  on Shopify

When we moved from WordPress to Shopify, our biggest concern was the SEO impact of hundreds of old blog and product URLs. Redirect Hero solved that instantly. Instead of manually updating every link, we created flexible redirect rules that handled entire groups of URLs with one setting. Support was outstanding—they walked us through complex redirect patterns we never would’ve thought of, ensuring everything worked seamlessly. The app’s reliability gave us confidence that visitors and search engines would always land on the right page. It made what felt like a risky migration completely stress-free.

Divine Faith 714

Sep 18, 2025  on Shopify

i just installed app within 5 minutes i was live with a service call and finished within 10 minutes everything is working excellent service and app so far

220-Electronics

Sep 17, 2025  on Shopify

Outstanding solution for our Magento-to-Shopify migration. Redirect Hero eliminated what would have been weeks of manual redirect work by letting us handle hundreds of old URLs with pattern-based rules instead of mapping each one individually. The support team responded quickly and provided technical guidance that went beyond typical app support. They helped us identify redirect patterns we hadn't considered and optimized our setup for better performance. The app's bulk redirect creation, intuitive interface, and reliable performance made turning a potentially overwhelming technical challenge into a manageable task. For anyone migrating platforms or dealing with broken links, this app is essential. The time savings alone justified the cost multiple times over. Highly recommended

MensDesignerShoe.com

Sep 11, 2025  on Shopify

Wonderful simple app that takes care of wildcard (pattern) redirects. And the support is amazing, they got on Google meet with me within 5 minutes of me downloading the app to help me setup my wildcard redirects. Incredibly helpful, thank you!

RJ Bathroom

Sep 11, 2025  on Shopify

Very helpful and recommend!! I have 4000+ broken links on my website and this app help to redirect them to other URL... I'm not worried about the issue anymore

Mermaid Sisters

Sep 02, 2025  on Shopify

We recently migrated our webshop from WordPress to Shopify. Since the migration, Google Search Console has flagged issues because all URLs from the old webshop need to be redirected to the new structure. Manually handling all these redirects is proving to be quite time-consuming. I came across this app and was wondering if this tool could provide a more efficient solution. I received some great help from customer service and send them a Excel File containing all the redirects. This finished my work so much quicker, thank you very much!

tenpinshop

Aug 26, 2025  on Shopify

App works very well. Also great service from Alex just now who helped with some custom functionality we needed.

Family Crafts

Aug 23, 2025  on Shopify

Installed and had a 5 minute call with support to complete setup, very fast response and all set up with a few minutes. All links reported as broken now fixed. Easy little app that does what I wanted it to do.

Lauvero

Aug 13, 2025  on Shopify

Excellent app with really good customer service. i had a list of 1k+ 404 links and they helped redirect all the URLs for me within an hour! I really recommend this plugin

Seeds To Cherish

Aug 06, 2025  on Shopify

First, I love the redirect however, at first I wasn't clear on how to do it. I chatted with redirect hero.. and yes they are my hero!.. I can maneuver easily through it after they helped me learn which only took a good 5 minutes. I also had some other issues that they took an hour of their time to help me resolve. I would give the customer service 10 stars if I could.. Excellent customer service.

Plushible.com

Jul 31, 2025  on Shopify

Works as advertised, and you can't beat the price. A plus was the very speedy customer support for the questions we had.

Pretty Yeppuda

Jul 28, 2025  on Shopify

Great support - I was unclear on how to do the redirect and had a call with the support team. They really took the time to explain things and help me improve the setup

Boho Living Room

Jul 25, 2025  on Shopify

Amazing App, Alex has been a great help, i was able to redirect a lot of pages and it will help my ranking :)

Rev Online

Jul 25, 2025  on Shopify

The support team is incredibly helpful and responsive. They replied very quickly and solved my issue in no time. I really appreciate how prompt and professional their service is. Highly recommended!

PETIT PUK Official webstore

Jul 22, 2025  on Shopify

Really great app and support! I installed it 30 minutes ago and managed to fix all my 12.9K page 404 redirect issues. I will keep using the app. It detects each new 404 and fixes it on the go. Strongly recommended!

ArcYaY

Jul 21, 2025  on Shopify

The technicians solved some problems. A friend of mine introduced me to this app. Now I think it is really useful and want to share it with friends and renew it.

Artistic Works By Lu

Jul 16, 2025  on Shopify

So far so good! Good price and helpful customer service agent was able to help me get the app set up super quickly and easily.

Angel Soaps

Jul 14, 2025  on Shopify

Exceptional support! The team resolved our Google Console error in no time. Their prompt response and technical skills made the whole process seamless

SkinKandy | Body Jewellery & Piercing Online Australia

Jul 13, 2025  on Shopify

I love this app, we can now add live URL redirect which really help us to redirect some spam queries from our store. The support is great, Alex responded immediately when we reach out for help. They manage to fix the issue with speed.

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