Taranker.Com Logo
Recapture Abandoned Carts logo

Customer reviews: Recapture Abandoned Carts

Develop by Recapture

Reviews (59)

Overall rating
5

What Merchants Think

Merchants consistently express high satisfaction with the "Recapture Abandoned Carts" app, frequently highlighting its effectiveness in recovering abandoned carts, user-friendly interface, and exceptional customer support. The app has become an indispensable tool for many, often credited with significantly increasing revenue and offering seamless integration with platforms like Shopify and Magento.

Key Strengths

  • Exceptional customer support, frequently praised for responsiveness and professionalism.
  • Effective in recovering abandoned carts, often leading to a significant increase in revenue.
  • User-friendly interface that simplifies setup and usage.
  • Comprehensive analytics and reporting features.
  • Consistent improvement and feature updates enhance overall value.
  • Works seamlessly with multiple platforms, such as Shopify and Magento.

Common Concerns

  • Some reviews suggest there may be minor challenges adapting the app settings to specific business needs.
  • While not common, a few users mention initial setup requires careful configuration.

Final Thoughts

Overall, "Recapture Abandoned Carts" receives overwhelmingly positive feedback from merchants. It is widely valued for its high return on investment and remains a preferred choice among e-commerce solutions for recovering lost sales. The app is lauded for its superior support team and innovative features, making it an essential tool for any online store looking to boost sales and improve cart recovery rates.

Rad Tod

Feb 10, 2025  on Shopify

Dave and his team are amazing to help you with your abandoned cart solutions straight to the point 24/7 Thanks guys Patrick Rad Tod

Steelmade

Nov 21, 2023  on Shopify

Dave and his team provide exceptional support. Each request has been handled quickly and professionally. They continue to roll out new features that make the service an even better value. Among all of the email automation products we've tried, Recapture has been the best.

Precor At Home

Sep 08, 2022  on Shopify

Since using Recapture, we have seen a huge increase in recovered revenue from abandoned carts and have created some impressive Winback and Broadcast Email Campaigns. You get everything you need with tools that are user-friendly and great insights with a host of reports and analytics. Dave and team are extremely helpful and quick to provide assistance wherever needed!

CUC #chooseurcolor

Mar 21, 2022  on Shopify

L'app più completa. Assolutamente essenziale. Buona gestione delle mail e anche della richiesta review. Complimenti

Well Offside

Jun 23, 2020  on Shopify

A very good app, great for capturing emails effectively and monitoring abandoned carts. But what's better than that is the customer service - I rarely leave reviews but have to this time... I emailed with a query about my add to cart button and their developers looked into it for me and provided me with a solution, even though it had nothing to do with their app. They've potentially saved me hundreds in lost sales!! Thanks so much to Dave and his developer - 1st class customer service.

Cutting Edge Knives

Apr 30, 2020  on Shopify

I like apps like this - it's easy to justify the price because there's a bottom line and a return on investment that's easy to quantify and this one is absolutely worth the money. I've recovered £1200+ in the free trial period and I'm more than happy to upgrade to the paid package and look forward to tweaking it to capture more abandoned sales. In addition, Dave has been super responsive to both email and live chat with my various enquiries over the trial period.

Habit Nest

Jun 20, 2019  on Shopify

Fantastic app, great support, simple UI, very fast responses when there are issues, very transparent. Only good things to say !!

All Bird Products

Dec 11, 2018  on Shopify

We looked at many abandoned shopping cart apps, We tested them out on our test store before deciding which one to go with. Recapture is by far the best one out there. It is very simple to use and it puts all the info you need in the right spot. The analytics are awesome, it will really help you fine tune your store. Shopify doesn't show you how many dollars a month you are losing to your abandoned carts either, Recapture put the info front and center. We are not seeing an 80% recapture rate after installing this and adjusting some of the info to meet our needs. And we are not doing by just offering discounts. Now one of the bigger things is the Support, it is totally awesome. You know the problem we have with apps and support, not with Recapture they are always there for you and glad to help and they understand what you are saying. GREAT Job Recapture, well done. If for any reason you believe this review is not real, contact us at allbirdproducts.com we will let you know its REAL... :)

carbonfire.com

Nov 01, 2018  on Shopify

The best abandoned cart solution available for Shopify ... hands down. We've tried others ... and never will use another. We currently use this on multiple Shopify sites (and even a few Magento sites) and all with great success ... typically see about 12-14% increase in monthly revenue using Recapture. It is always my first recommendation to others when they ask what apps to install on their stores. The product developers are always quick to respond and incorporate our suggestions into the program. It more than pays for itself ... tap that Add App button right now and boost your sales 10%+ just by turning on a couple e-mails.

Scroll to Top