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Customer reviews: Razorpay COD & Magic Checkout

Reviews (19)

Overall rating
3.7

What Merchants Think

Merchants generally perceive "Razorpay COD & Magic Checkout" as a valuable tool for streamlining the checkout process. Many users appreciate its ease of use and the positive impact on customer satisfaction. However, some concerns have been raised regarding customer support and integration challenges.

Key Strengths

  • Convenient and easy to use.
  • Smooth onboarding and helpful support team.
  • Efficient and fast checkout process.
  • Seamless integration that reduces cart abandonment.
  • AI-powered RTO detection minimizes return-to-origin issues.

Common Concerns

  • Difficulty activating some features like EMI.
  • Issues with self-disabling of the app.
  • Customer support problems, especially with integration assistance.

Final Thoughts

"Razorpay COD & Magic Checkout" is well-regarded for its contributions to improving checkout efficiency and customer satisfaction. Nevertheless, the app could enhance its overall reception with better customer support and resolution of technical issues. It remains a powerful tool for merchants looking to optimize their payment processes.

The Plated Project

Jun 20, 2025  on Shopify

We've been using Magic Checkout by Razorpay for a few months now, and the difference is undeniable. The checkout experience is smooth, fast, and truly customer-friendly—which has directly contributed to a noticeable uplift in our conversion rates. The integration was quick and hassle-free, and the support team has been incredibly responsive and helpful throughout. We especially love how Magic Checkout intelligently pre-fills customer details and optimizes the checkout journey. It’s clear that a lot of thought has gone into the UX. Highly recommend it to any Shopify store looking to improve their checkout flow and boost sales. Keep up the great work, team!

Aster Store

Jun 20, 2025  on Shopify

Streamlining Our Checkout Experience with Razorpay Magic Checkout Integrating Razorpay Magic Checkout into ASTER STORE has significantly enhanced our checkout process. The seamless one-click experience not only reduced cart abandonment but also improved overall customer satisfaction. With auto-filled customer details and secure, fast payments, the conversion rate has seen a noticeable uplift. For any eCommerce business looking to optimize their user journey, Razorpay Magic Checkout is a smart and reliable solution.

Katan Weaves India

Jun 17, 2025  on Shopify

Our primary objective of reducing fake orders has been very successful. We have not received any fake orders after installing the magic check out of Razorpay. It filters the customer using OTP which can mean a little extra work for the customers, but this authentication results in genuine sales and that is certainly worth it.

ClovThink

Jun 17, 2025  on Shopify

We recently integrated Razorpay Magic Checkout on our clothing website (www.clovthink.com) , and the experience has been so far good. The checkout process is now much faster and smoother for our customers, with auto-filled details and multiple payment options in one screen. It was a great decision to pursue razor pay integration with the our store.

Peachmango

Jun 11, 2025  on Shopify

The overall experience is great! It has helped us reduce fake orders massively and their programs like the buyer protection has also helped us increase our prepaid orders. My experience with their support team has also been great so far. They are super friendly and very efficient. Would highly recommend!!

Aleson's

Jun 09, 2025  on Shopify

Good App. We are using both Payment Gateway and magic check out of Razorpay, its seamless. I am giving 4 out of 5 stars because few of my customers complained that they had to fill their payment details twice.

Sree VARADHA

Jun 09, 2025  on Shopify

We recently integrated Razorpay Magic Checkout on our website sreevaradha.co, and the results have been excellent. The checkout process is now much faster and smoother for our customers, with auto-filled details and multiple payment options in one screen. It has helped reduce cart abandonment and improved the overall shopping experience. Highly recommended for businesses looking to simplify payments and boost conversions.

Rockstar Jeans

Jun 06, 2025  on Shopify

I am very happy with the app. Everything is very well streamlined as the checkout and payments happen timely. The messages confirming the same are also received on time. Overall I am very satisfied. No issues encountered so far at all.

disCOVERed.co.in

Jun 05, 2025  on Shopify

It's a flawless Payment checkout integration which works perfectly with the store, It filters the customer using OTP which helps drastically in reducing the fake orders, especially in india and has many more useful features. Great Work RazorPay Team.

Micro Finds

Jun 02, 2025  on Shopify

Ok. Have been using it. It works but there are few issues 1. Around 3-4% of 1st session orders came from Online Store. I have raised several tickets but still unable to solve. Gave me replies but not satisfactory and issue still exists. 2. Before magic checkout, I was using shiprocket checkout. I prefer the custom rules of shiprocket: being able to setup COD fees, shipping charges, Partial COD based on product, collection, etc. Razorpay doesn't have this.

Surovi Bags

Apr 24, 2025  on Shopify

A lot of bugs. Sales team will keep you call till you onboard. Post that any issue you have they don't care to reply to your emails. Many of the things doesn't work properly.

Ride & Drive

Jan 08, 2025  on Shopify

The overall experience is very good still no able to activate the emi feature but other wise its very good

Lit House of Candles

Nov 27, 2024  on Shopify

Razorpay COD & Checkout 360 seems to be a very good system. I have started using it and looks very convenient and easy to use it.

Nilkamal Sleep

Sep 04, 2024  on Shopify

"The onboarding with Razorpay was incredibly smooth, thanks to their helpful support team. The checkout process is now faster and more efficient for our customers." Nilkamal Team

Sylvi

Sep 03, 2024  on Shopify

Razorpay Checkout has been a game-changer for our store. The seamless integration and auto-filling of customer details significantly reduced cart abandonment. The AI-powered RTO detection feature has also minimized return-to-origin (RTO) issues. Overall, it has boosted our prepaid orders and improved customer satisfaction.

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