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Customer reviews: Razorpay COD & Magic Checkout

<h3>What Merchants Think</h3> <p>Merchants generally perceive "Razorpay COD &amp; Magic Checkout" as a valuable tool for streamlining the checkout process. Many users appreciate its ease of use and the positive impact on customer satisfaction. However, some concerns have been raised regarding customer support and integration challenges.</p> <h3>Key Strengths</h3> <ul> <li>Convenient and easy to use.</li> <li>Smooth onboarding and helpful support team.</li> <li>Efficient and fast checkout process.</li> <li>Seamless integration that reduces cart abandonment.</li> <li>AI-powered RTO detection minimizes return-to-origin issues.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Difficulty activating some features like EMI.</li> <li>Issues with self-disabling of the app.</li> <li>Customer support problems, especially with integration assistance.</li> </ul> <h3>Final Thoughts</h3> <p>"Razorpay COD &amp; Magic Checkout" is well-regarded for its contributions to improving checkout efficiency and customer satisfaction. Nevertheless, the app could enhance its overall reception with better customer support and resolution of technical issues. It remains a powerful tool for merchants looking to optimize their payment processes.</p>

Reviews (12)

Overall rating
3.8

What Merchants Think

Merchants generally perceive "Razorpay COD & Magic Checkout" as a valuable tool for streamlining the checkout process. Many users appreciate its ease of use and the positive impact on customer satisfaction. However, some concerns have been raised regarding customer support and integration challenges.

Key Strengths

  • Convenient and easy to use.
  • Smooth onboarding and helpful support team.
  • Efficient and fast checkout process.
  • Seamless integration that reduces cart abandonment.
  • AI-powered RTO detection minimizes return-to-origin issues.

Common Concerns

  • Difficulty activating some features like EMI.
  • Issues with self-disabling of the app.
  • Customer support problems, especially with integration assistance.

Final Thoughts

"Razorpay COD & Magic Checkout" is well-regarded for its contributions to improving checkout efficiency and customer satisfaction. Nevertheless, the app could enhance its overall reception with better customer support and resolution of technical issues. It remains a powerful tool for merchants looking to optimize their payment processes.

Ride & Drive

Jan 08, 2025  on Shopify

The overall experience is very good still no able to activate the emi feature but other wise its very good

Lit House of Candles

Nov 27, 2024  on Shopify

Razorpay COD & Checkout 360 seems to be a very good system. I have started using it and looks very convenient and easy to use it.

Nilkamal Sleep

Sep 04, 2024  on Shopify

"The onboarding with Razorpay was incredibly smooth, thanks to their helpful support team. The checkout process is now faster and more efficient for our customers." Nilkamal Team

Sylvi

Sep 03, 2024  on Shopify

Razorpay Checkout has been a game-changer for our store. The seamless integration and auto-filling of customer details significantly reduced cart abandonment. The AI-powered RTO detection feature has also minimized return-to-origin (RTO) issues. Overall, it has boosted our prepaid orders and improved customer satisfaction.

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