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Radiance Connect

Develop by Shopify
Free plan available

Streamlined Shopify fraud detection, reducing refund abuse with clear risk insights.

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About Radiance Connect

Launched May 18, 2026

Categories

Fraud

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Recover revenue from refund and return fraud with explainable operational intelligence.

Radiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service. Your team gets explainable risk scores to confidently approve or deny refund requests, reducing losses from abuse patterns like fake tracking IDs, empty box claims, and serial return fraud.

Radiance connects your Shopify store to a post-transaction fraud detection platform. It syncs orders, customers, refunds, disputes, and fulfillment data to build unified risk profiles across payment, logistics, and customer service. Your team gets explainable risk scores to confidently approve or deny refund requests, reducing losses from abuse patterns like fake tracking IDs, empty box claims, and serial return fraud. more
  • Automatically detect sophisticated fraud like Fake Tracking IDs (FTID) exploits
  • Correlate signals across your whole stack to reveal hidden abuse patterns.
  • Empower your agents with instant clear risk scores backed by rationales.
  • Sync orders, refunds, disputes, and fulfillments from Shopify via webhooks.
  • Track financial impact with loss prevention dashboards and protection metrics.

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