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Customer reviews: UP Abandoned & Email Marketing

Develop by Shopify

Reviews (119)

Overall rating
4.9

What Merchants Think

Merchants generally hold "Uppush Abandoned Cart Recovery" in high regard, appreciating its ease of setup and effectiveness in recovering lost sales. The app is praised for its comprehensive features that significantly enhance customer engagement and boost sales. Many users have noticed a tangible increase in their conversions since integrating Uppush into their stores. The design, affordability, and responsive customer support are often highlighted as key benefits. However, there are some concerns mainly associated with specific functionalities not meeting all user needs.

Key Strengths

  • Easy setup and user-friendly interface.
  • Effective and customizable automated messages.
  • Affordable with many features available in the free plan.
  • Responsive and knowledgeable customer support.
  • Significant improvement in recovering abandoned carts and boosting sales.
  • Multilingual support and helpful staff assistance.
  • Highly customizable campaigns and push notifications.

Common Concerns

  • Limited functionality for users not signed up for marketing emails.
  • Initial hiccups in specific features like data sync errors.
  • Some users find the app complex without support assistance.

Final Thoughts

Overall, "Uppush Abandoned Cart Recovery" is highly recommended by its users for any Shopify store looking to enhance their marketing efforts. Its balance of features, user-friendliness, and stellar customer service make it a valuable tool for boosting online sales. While there are areas that might need improvement, especially concerning email marketing limitations, the app's advantages significantly outweigh its shortcomings for most merchants.

Melech Essentials

Dec 04, 2025  on Shopify

I just installed this app, and what blows my mind is the immediate support. Leo reached out and provided step-by-step instructions for a seamless setup. The initial process and unknowns. But it's good to know he'll be there.

Zendure France

Dec 03, 2025  on Shopify

Fantastic Plugin, Even Better Support! Top-tier technical support. When we had questions about configuring multiple domains, the team provided accurate, swift, and patient assistance. They know their product inside out and genuinely care about solving your problems. A reliable partner you can count on!

The Outlet Station

Nov 30, 2025  on Shopify

I've been using this app for a week now and it really works perfectly. The support is also fantastic. A++++++++++++ Fast and accurate.

Cwdae

Nov 28, 2025  on Shopify

the support team is good i have problem with connecting DNS record the help me out. thankyou so much

OverStore

Nov 18, 2025  on Shopify

very good finally an app that doesnt charge hundreds of europs for no reason and actually charges only on emails sent. the support was very helpfull on all my questions. thanks guys!!

PawsiFypets

Nov 18, 2025  on Shopify

Excellent app and customer service very please with their customer service and support team highly recommend

DEWY Korea

Nov 01, 2025  on Shopify

Great app. It has (basically) everything that's needed (pop-up, abandoned page/cart/checkout email automations, and email campaigns). The templates are customizable and you can easily make them look good. For the campaigns you can just use customer segments that you create directly in Shopify. And the pricing is very reasonable and transparent

Kwiatowóz

Sep 30, 2025  on Shopify

Highly recommend - a very useful app with competent support. Ethan and Bonnie were especially helpful.

Barista och Espresso

Sep 28, 2025  on Shopify

UPDATE: Multi language shopify stores: look no further! This is probably the only app having build in an auto translation feature Powered by Open AI. Yes you need to check the translations, but still it saves us many hours of work translating a campaign email in 20 other languages. This is now done in just a few minutes. Just AMAZING! We have a multi language store: using 21 languages and associated country specific domains. Difficult to send out emails in the customers language and even more difficult having the customer re directed to their abandoned checkout via the abandoned check out email, re directing to the right domain and language and showing the correct currency symbol and values in the abandoned check out / cart email. Initially it did not work correctly, but after me submitting an in depth analysis what not did work, the guys at Uppush sorted it all out! Pretty amazing to see it all working. Products in emails show the correct currencies and values and even the product descriptions are in the correct language. Customers who sign up via the popup form are getting assigned in Shopify the right language, something Omnisend is failing to do and therefore I have to clean up manually my customers emailing list of thousands of customers. It looks like I made a good jump to this app. My only wish is that they get more different automations with the ability to create also one from scratch. Ethan and the other support people have been excellent in supporting me.

Lavender Living

Aug 30, 2025  on Shopify

James was wonderful in assisting us with the initial set up. Thank you so much for make it a breeze.

PawPowPet

Aug 29, 2025  on Shopify

The support team is very enthusiastic. The staff is lovely, and everything is very good. It's a great app considering the cost I spent.

Uniforms World

Aug 27, 2025  on Shopify

I absolutely love this tool—it's simple, efficient, and valuable. You can get started quickly without any complicated setup. The data analysis is also excellent.

Hoarding Warehouse

Aug 27, 2025  on Shopify

So far so good. First contact with Bonnie was great and received a quick response to my initial questions, and subsequently modified their app at no cost when I needed an additional feature. Since installing I have had first rate support from Leo within the App, quickly attending to minor setup issues and further questions. 100% recommended.

Heels Shoes | New

Aug 20, 2025  on Shopify

Bonnie fromUpPush Support is the best possible help. I had so many confusions and was unable to verify my domain but, Bonnie helped me complete it instantly. Amazing Experience.

8849 Official Store

Aug 19, 2025  on Shopify

I’ve tested many software programs, including Klaviyo (which costs around $80, if I remember correctly), but only this one meets my expectations. I plan to use it long-term. The price is reasonable, and the service is professional. Leo is very patient, knowledgeable, and solves problems promptly. If the boss doesn’t give Leo a bonus, they must be blind.

Barista och Espresso

Jun 24, 2025  on Shopify

We have a multi language store: using 21 languages and associated country specific domains. Difficult to send out emails in the customers language and even more difficult having the customer re directed to their abandoned checkout via the abandoned check out email, re directing to the right domain and language and showing the correct currency symbol and values in the abandoned check out / cart email. Initially it did not work correctly, but after me submitting an in depth analysis what not did work, the guys at Uppush sorted it all out! Pretty amazing to see it all working. Products in emails show the correct currencies and values and even the product descriptions are in the correct language. Customers who sign up via the popup form are getting assigned in Shopify the right language, something Omnisend is failing to do and therefore I have to clean up manually my customers emailing list of thousands of customers. It looks like I made a good jump to this app. My only wish is that they get more different automations with the ability to create also one from scratch. Ethan and the other support people have been excellent in supporting me.

ESSENCIAL ORGANICS®️

Jun 11, 2025  on Shopify

Já tivemos a oportunidade de experimentar dezenas de ferramentas de e-mail, mas algo que essa ferramenta nos oferece é o diferencial. O atendimento próximo e um time que pensa além do seu plano, para te oferecer um serviço de qualidade. Como qualquer outra ferramenta, sempre existirão melhorias, mas esperamos escrever uma nova história com eles, dando ideias, incentivando ajustes e crescendo juntos. Obrigado a todo o time

Scented

May 14, 2025  on Shopify

I am still on a trial period, and there are things I'm learning about how the app works, but so far it's great. A special thanks to the support team. They seem to be working 24/7 answering all the questions and making fixes and adjustments super fast.

Woomly

Apr 10, 2025  on Shopify

Jack is great, He helped me throughout and even suggested other things we can do with Uppush without even asking for it. Thanks Jack.

LUDOSATI

Apr 03, 2025  on Shopify

App with a decent amount of features. Support is very fast and helpful. Thanks Bonnie for the help!

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