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Customer reviews: PULPO WMS Warehouse Management

Reviews (19)

Overall rating
4.8

What Merchants Think

Overall, merchants are highly satisfied with "PULPO WMS Warehouse Management," appreciating its robust features and its ability to simplify warehouse operations, especially for Shopify users. Many customers highlight the excellent support team and how the app has significantly improved their inventory management and order tracking processes. Businesses transitioning from external fulfillment services or who manage multiple sales channels find it particularly beneficial.

Key Strengths

  • Exceptional customer support and on-boarding assistance
  • Strong integration with Shopify and POS systems
  • Efficient and transparent inventory control, including lot and expiration date tracking
  • Ease of use and straightforward setup process
  • Flexible configuration options and adaptability to different business needs
  • Regular updates and openness to feature requests

Common Concerns

  • Difficulties integrating with certain systems like AS/400
  • Lack of some features like task interleaving compared to previous systems
  • Desire for more language support, particularly Portuguese
  • Suggestions for additional integrations like DEAR

Final Thoughts

Overall, "PULPO WMS Warehouse Management" comes highly recommended, especially for Shopify merchants seeking to improve their warehouse and inventory operations. The app’s strong integration capabilities, excellent support, and flexible features make it a valuable asset for businesses at various stages of growth, with only a few areas highlighted for potential improvement.

Brownz Label

Dec 20, 2024  on Shopify

We needed to connect several Shopify stores to a single warehouse, even though we are not a 3PL company. The team at Pulpo WMS was very helpful in finding an optimal solution for our multi-company context. For e-commerce businesses operating multiple channels or stores, this is a great option. No regrets so far. Keep it up.

VelvetHaven

Dec 09, 2024  on Shopify

Not much of an expert but for shopify merchants establishing a new warehouse, I believe this warehouse management software is an excellent alternative. Due to our expansion, we transitioned from an external fulfillment service to managing our own warehouse for the first time. The Warehouse Wizard, which helps with layout configuration, significantly helped us in the initial setup and labeling of bins and shelf positions. Additionally, the PULPO WMS team was helpful in clarifying many aspects of the process. Overall, I highly recommend it for first-time warehouse operator

Olive Shop

Dec 08, 2024  on Shopify

Thanks Hector and all the pulpo team for the great implementation! Strongly recommend this wms for shopify brands that are growing. Definitely helping us keep up with demand

Explore Online

Dec 07, 2024  on Shopify

Pros: Professional and friendly support and ease of use. Cons: Our parent company user AS/400 and this is not so easy to integrate

Rustique

Dec 01, 2024  on Shopify

I primarily chose PULPO WMS for its expiration date control feature, as some of our products are produced in lots and have best-before dates. We are required to track the lot numbers for every order to remain compliant, even though we've never had a recall... The software has way more configuration options than we assumed at the beginning. We hope to gain more value from this shopify app in terms of automation and productivity as we grow and handle more orders in the future

Order Digitally

Nov 29, 2024  on Shopify

We recently switched to Pulpo WMS for our ecommerce warehouse because it offers a better overall cost-benefit in terms of features and support in my opinion. Based on our experience with warehouse software providers, this is a solid alternative.

Sure to Shop

Nov 29, 2024  on Shopify

Our previous WMS increased its prices, so we started looking for alternatives with more suitable pricing for the current market situation, which led us to this Pulpo Wms. The setup was definitely faster than our previous tool. There are some features we had previously that we don't have now in terms of task interleaving. Please address this.

Turbo Shop

Nov 25, 2024  on Shopify

We’re on Shopify, and the pulpo warehouse app has been a lifesaver for our team. Specially in busy moments. The shopify integration works quite well, and our warehouse team likes it. Orders go out faster, and we have less stockout etc Definitely recommend it to anyone looking for a reliable Shopify wms system. Sometimes we have slow internet and it's great that this work well with mobile data and has an actual app. We had performance issues with browser based tools in the past.

Lavish

Nov 18, 2024  on Shopify

We were having inventory issues until we found PULPO WMS. I didn’t know a Shopify WMS integration could make this much of a difference. Orders are way easier to track, and no more mistakes with stock counts. Best WMS for Shopify if you’re tired of handling everything manually.

Elite Emporium

Nov 17, 2024  on Shopify

Best shopify warehouse management system. We went for pulpo wms also because of the shopify POS integration that helps us manage stock both in the store and our warehouse

Dr. Bill's Orchids, LLC

Aug 29, 2023  on Shopify

Thomas, Johannes, and the rest of the team have been amazing to work with- before fully "launching" we had several meetings to ensure understanding of the program, what my needs were, and how best to utilize PULPO for efficiency and record-keeping. There are constantly updates (read more as "upgrades") to the service that are communicated promptly, and they are always open to feature requests to add to the development map! PULPO has definitely saved me many headaches about keeping track of inventory for my online store, POS sales, and more! As our business and inventory grow, PULPO allows for increased efficiency in receiving, pulling, and packing orders through every step of the fulfillment process - highly recommended, even for small businesses!

GroomOrganics

Jan 11, 2023  on Shopify

Writing this because of the great support received recently by the Pulpo team and the general help we have received in improving our warehousing and inventory tracking. The app was specially useful for our recent general inventory counting at the end of 2022. We did find some surprises in terms of inventory transparency thanks to this system but at the end of the day that helps with accounting and avoiding out of stock or overselling issue. Great features and fair pricing compared to solutions with a comparable scope. Most other Shopify Apps we looked at seem to be limited to inventory management and not help a lot when it comes to actual moving and storing goods inside a physical warehouse. For managing warehouse staff this tool has been a game changer. The Shopify synchronisation works very good. As a constructive suggestion: The DEAR integration would be a nice to have.

Thermogel

Dec 11, 2022  on Shopify

Thanks from the great support and the great app. I was looking for documentation after installing the app for our warehouse layout configuration, product rules, positions and barcodes and received excellent and quick help from the pulpo wms team. I also like the reports! Keep up the good work.

Laboratorio Vittal

Jun 24, 2022  on Shopify

We use PULPO WMS to manage our functional cosmetics warehouse. We can keep track of lot numbers which is mandatory in our market. The app was easy to learn how to use for our staff. The setup was straight forward and the support has been good so far. We definitely increased productivity in order processing. Control of stocks improved a lot. The FEFO, first expiration, first out rule is great. They could improve by having the app in Portuguese too. I feel that that is missing.

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