Propel Subscriptions App logo

Customer reviews: Propel Subscriptions App

Reviews (299)

Overall rating
4.9

What Merchants Think

Merchants generally express positive feedback about the "Propel Subscriptions App". Many appreciate its user-friendly interface, seamless integration with Shopify, and the customizable options it offers for handling subscriptions. The app is considered both a practical and affordable solution for those looking to implement a subscription service. High praise is commonly directed towards the app's customer support, which merchants describe as exceptional and responsive, addressing inquiries and issues promptly.

Key Strengths

  • User-friendly installation and intuitive interface, even for non-tech-savvy users.
  • Seamless integration and customizable features tailored to specific merchant needs.
  • Outstanding customer support, frequently mentioned individuals like Tom and Leo for their assistance.
  • Affordable pricing compared to competitors.
  • Visually appealing and integrates well with the Shopify store design.
  • Efficient onboarding process.

Common Concerns

  • Occasional technical issues such as app not loading properly (e.g., showing a white page).
  • Some desired features not yet available, though reportedly in development.
  • Minor dissatisfaction with the pricing before discovering the app.

Final Thoughts

The "Propel Subscriptions App" is well-received by merchants for its ease of use, flexibility, and strong customer support. While minor technical hiccups and feature requests exist, the app's benefits in managing subscription services effectively surpass these concerns. Overall, it stands out as a reliable tool for business owners aiming to enhance membership and revenue through subscriptions.

Dark Romance Crates

Apr 12, 2024  on Shopify

Customer support was helpful and assisted in quickly resolving my issue!

My Store

Jan 25, 2024  on Shopify

I'm really picky and will spend hours looking at certain apsects and designs of my website. I gave Propel a shot, and, the subscription integration after I simply changed the color (literally that's all i did!) looks really professional. I highly recommend them. And Leo who I was speaking with when I had "picky" questions: Fast, responsive and extremely helpful. Sign up for a paid subscription! You must allow your customers to cancel on their own without having to contact you.

SWFL Guidebook

Jan 17, 2024  on Shopify

The Propel team is simply amazing. I cannot recommend them enough! I have them set up on multiple of my Shopify stores and their app is a lifesaver. Their support team is always more than willing to help me out in a timely manner. If you're looking for a subscription app - look no further!!

tote-ally Local

Nov 29, 2023  on Shopify

The tech support is great, they are super responsive when I have questions about how to change a product or subscription.

Scroll to Top