Terrible app and customer service. The representative Anna (which must be a fake name) ignored me for 14 days and responded with extreme rudeness. They don't resolve refund issues and lie, saying they don't have access to data that ALL other apps have always had when assisting me. They only want your money and will never help you if necessary. I already filed a complaint with Shopify and proved that the representative is 100% wrong.

It helped me a lot to understand my bills and how to pricify my products. It's very visual and organized

Pros: Beautiful layout Cons: 1)BUG: After manually editing a product cost, it returns to the original price. 2)Do not allow you to fully manually edit some data. 3) Inexistent support. I text on message, nobody ever there. Required email contact, nobody ever answered.

Profitario has been a game-changer for my Shopify store! Managing expenses and profits used to be time-consuming and challenging, but with this app, I can see all my essential business metrics in one place. The detailed reports on profit margins, expenses, and ad costs help me understand my store’s performance in real-time, making it easy to make informed decisions.

You don't get a warning or anything like that when you exceed the usage fee. So I spent almost 100€ for 1 month just on Profitario, what a disgrace.

Muy interesante, completa y fácil de usar app. Integra datos de varias fuentes y se actualiza en tiempo real. Por ahora muy conforme.

However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week.

Profitario is an extremely well-built app that is accessible to all. I highly recommend it, the team is super capable, helpful and fast.

The app is basic, but gives you key metrics. Adding costs is simple. I wish it would allow to create custom dashboards. However, their customer support is terrible! I reached out because it showed my LTV is $0. I did not get an answer within a week. When I followed up, I was told by Anna that the devs would look into it since it seems to be a bug. It's now another week later and I still do not have a reply, and my follow up has been ignored. Frustrating!

The App is good for analytics. I wish it allowed to export reports, etc. but then again I am on the free plan so don't want to complain. Overall, it's a neat and tidy way to see your store numbers.