It worked well at first, but as I added new products, the reviews from other products were incorrectly assigned to the new ones, which should have had zero reviews. I contacted support, and they requested access to my store and three days to fix the issue. I told them I only had a few hours. They made me wait three hours, only to say they couldn’t fix it and advised me to delete the app. Not only did they never log into my store, but they also requested finance access on top of store access, which I found very suspicious. Luckily, I noticed and unchecked it. I’m now using a different app and have no issues.

Easy to Customize with Great Support! We just started using ReviewXpo, and it’s been perfect for our store. It’s so easy to adjust the review widget to match our branding and set up how reviews are shown. The option to add photo and video reviews is a big plus too! Highly recommended.

Support team is great! App is user friendly, I had no problems installing and using it. Of course it can always be improved, but for what I needed it works very well.

The helper is very patient and professional, he showed me the every details and helped me finished job. Answer all of my concerns. Great job, I highly recommend it.

ReviewXpo is a great app! The UI is nice and easy to use, and the support team is very helpful. It made adding reviews to my store super simple. It would be great if I had found this app earlier.

I’ve been using ReviewXpo on my Shopify store, and I’m really impressed. The app is extremely user-friendly, making it easy to set up and manage reviews. The customer support is outstanding—always quick to respond and super helpful. Highly recommend.

App has one of the greatest customer service I ever had, quick response and professional approach. I would also like to point how easy is to install and manage it. I found it one of the most user friendly between other alternatives, it also perfectly fit my template design.

Amazing Review App with Excellent Features! I recently integrated ReviewXpo into my Shopify store, and it has been a game-changer! The app is incredibly easy to set up, and the customization options allowed me to seamlessly match it with my store's design. It displays customer reviews beautifully, adding trust and credibility to my products. What really stands out is the support team—they are responsive, friendly, and go above and beyond to help with any queries. I was able to place the review widget exactly where I wanted it on my product page, and it works flawlessly. If you're looking for a reliable and feature-rich review app for your Shopify store, I highly recommend ReviewXpo!

I reached out for help twice in one day, and both times the Review Xpo team was fantastic. They solved my problem with ease and even provided helpful screenshots to guide me step by step. Truly brilliant support

I was so surprised with the customer service that ReviewXpo has. Communication was top notch from Sabbir and he did everything that he could to sort out my DNS issue. 11/10 in customer service. Awesome product. Easy to import reviews and send follow up emails.

Great customer service.. The app is new to my store but it appears to have everything we need. Looking forward to gathering great reviews now

Context: Installed the ReviewXpo app to replace the deprecated Product Reviews app which was being shut down. The installation was easy and the review widgets appeared on the product pages as expected. However, the CSV import kept failing, even after repeated attempts, including a test import with just three records. This left us without our reviews on the site which is one of our big drivers for conversion rates. Contacted support and got a prompt response. They looked into the issue with me supplying the CSV import file but failed to see what was wrong. So they asked for access to our site (via the Shopify access request mechanism). Once granted, they were able to get the data imported (after a couple of attempts). The reason for the failure is still unknown. The good thing is that they worked hard to get it resolved in a reasonable time frame. My reviews were out of action for about 6 hours but once loaded they presented nicely (better than the previous app) and the clickable link at the top makes it easy for people to see and get to the reviews which is important. The reason I have given 4 stars is that the end result is good and they were right onto it with fixing the import problem (which is a one off for us of course as people will enter new reviews directly). The ability to get support promptly is a big plus IMHO. Support is one of those things you hardly ever need but when you need it, you need it quickly with good communication channels, which is what I got. Have not experimented with the other features as of yet so rating is based on initial experience.

Great app for you review, works great & they have really good looking widgets effective functions.

Can take reviews from Aliexpress easily. Support team is very fast to solve the issues. Overall, this is a great app. I highly recommend

I'm really happy that the team was super helpful in helping me set up the app properly. They were awesome! I recommend them!

It was a great experience with the ReviewXpo product reviews app. They are fast to respond and easy to use. Thank you.

I highly recommend contacting the support team if you need help. They have been very helpful in answering my questions and working with my theme.

This app has many additional features that assist me in gathering more reviews from my customers (via email and imports). The process of getting started was straightforward. I received prompt assistance from the support team to help me with any problems I encountered during the process.

thanks Naim for the help today. i'd like to give him the recognition that he really help us and think from your clients perspective.

It's an excellent feedback app with neat widgets and cosy AI features. Really stuns me how much you can get out of ReviewXpo for free, and then you pay as you grow. Great work