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Customer reviews: Webkul Zipcode Validator

Develop by Webkul Software Pvt Ltd
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Reviews (19)

Overall rating
3.7

What Merchants Think

Merchants generally appreciate the "Webkul Zipcode Validator" for its functionality and the quality of the support provided by the Webkul team. While many users have found the app to meet their business needs effectively, especially for location-based services, there are some concerns regarding occasional technical issues and inconsistent support response times. Overall, the app is valued for its practicality and customer service when operational.

Key Strengths

  • Highly efficient in validating zip codes, making it ideal for location-based delivery services.
  • Easy installation and seamless integration with existing store themes.
  • Responsive and knowledgeable customer support that resolves issues quickly and effectively.
  • Customizability with CSS updates as per requests.

Common Concerns

  • Instances of the app not functioning as expected, notably not appearing on some web pages.
  • Slow response times from customer support on certain occasions.
  • Desire for enhanced features like quicker zip code pop-ups and easier country selection mechanisms.

Final Thoughts

The "Webkul Zipcode Validator" is a robust tool for businesses needing precise location-based services, highly praised for its ease of use and excellent support. While it encounters occasional technical issues, its reliable functionality and the team's willingness to assist and improve make it a valuable asset for merchants.

BigHaat.com

Oct 20, 2020  on Shopify

We have been using this app on our webstore: https://www.bighaat.com/,but now the app is not working .The Zipcode validator is not appearing in any of our web pages. We tried reaching out to customer support several time but did not get a response. We are extremely disappointed with this app and the customer service.

Protector

Apr 21, 2020  on Shopify

App works fantastic. Support team are highly knowledgeable and resolved any problems super quickly..

Croissant Zürich

Dec 31, 2019  on Shopify

Very nice support time. So handsome, and so patience with the clients. Helps with every question and wants to fix every small problem that you have. I really recommend them. :-)

My Dental Wig

Nov 26, 2019  on Shopify

We have been using this app on our following webstore: https://mydentalwig.com/ We would have like to have the zip code pop up earlier. We requested to speed it up, but it did not happen yet. Also, we would have love if we could just list countries in the world and allow visitors to just scrawl down, select their country, then their zip code, instead we, having to enter zip code by zip code in the admin. Check it by yourself, and see if your zip code you entered pops up quickly.

Shree Mithai

Jul 17, 2019  on Shopify

Great support team. Pooja helped fix our problems very quickly and the app works perfectly. I highly recommend Webkul and their apps.

Evans Electrical

Feb 27, 2019  on Shopify

This is exactly what I was looking for. My business operated in the UK and we only deliver items to certain Postcodes so this app was perfect. Set up is easy and the support is super quick.

Buythevalue.in

Feb 20, 2019  on Shopify

Good app , support for my online store Support team response quik well , really appreciate for this team.

Lasfloresdeamsterdam

Aug 10, 2018  on Shopify

Fantastic support! The app works as advertised and webkul is super responsive whenever I’ve had questions. Couldn’t be more pleased with them and the product!

Wonderwall Florals

Jun 26, 2018  on Shopify

Easy to install, fits with my theme flawlessly. Exactly the functionality I was looking for. Excellent support too! Prompt & friendly.

La Boucherie

Sep 14, 2017  on Shopify

Zipcode Validator, not only works perfect, but is installed in a jiffy. The support team, reacted instantly on my requests and they even updated their CSS for me. Overall a big thumbs up for Webkul ;) Jacques Pernet - JACQ Shopify Partner & Expert

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