Reviews: Product Reviews with Photo PRO

Customer reviews: Product Reviews with Photo PRO

Reviews (140)

Overall rating

4.9

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What Merchants Think

Merchants generally have a positive impression of "Product Reviews with Photo PRO". They frequently highlight the app’s responsive and helpful customer service as a significant benefit. However, there are some concerns regarding the app's functionality, particularly with updates and email notifications for reviews.

Key Strengths

Excellent customer service and prompt response times
Easy to use and setup
Quick and helpful assistance, even for free version users
Effective in switching to new versions smoothly

Common Concerns

Issues with outdated review displays on the dashboard
Lack of response to certain support emails

Final Thoughts

Overall, "Product Reviews with Photo PRO" is well-received for its easy usability and exceptional customer support. While there are some areas for improvement, particularly in maintaining real-time functionality and responsiveness to all support inquiries, the app remains a valuable tool for many merchants.

mekko.ua

Feb 24, 2025 on Shopify

Great app and excellent service. Responded to my request very quickly and set everything up in my store.

Kiki_uniquestyles

Nov 14, 2024 on Shopify

Very helpful customer service. Very Fast response. Answer promptly and satisfied the request. I would recommend 1000%

Tesselle

Apr 14, 2024 on Shopify

When we receive an email informing us of a new review, and we click through to our review dashboard, the last review we see is from 2020. We've emailed [email protected] to ask for help, most recently on 3/15/2024, and received no response. We will be looking for another solution for reviews. Karin Jeske, Owner, Tesselle

Triple F.A.T. Goose

Sep 14, 2023 on Shopify

Great app with even better support behind it, very helpful as well as quick; answering multiple emails in minutes and giving me the exact assistance I needed!

Karma-Fitness.co.uk

Aug 24, 2023 on Shopify

Great app. Really good support team who resolved my problem immediately. I should add I'm on the free version so I'm super impressed by their app and support!

Primitive Tribal Craft

May 11, 2021 on Shopify

Amazing Customer Service! Thank you so much! Switching to the new version was very easy with your help!