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Customer reviews: Product extra fields

Reviews (18)

Overall rating
4.6

What Merchants Think

The "Product extra fields" app receives positive feedback from merchants for its user-friendliness and the effectiveness of its features. Many users find the app easy to integrate and beneficial for their business operations. However, there are occasional issues with functionality and customer service responsiveness.

Key Strengths

  • Easy to use and integrate into existing setups
  • Outstanding and prompt customer support
  • Cost-effective alternative to custom coding solutions
  • Enables addition of extra product information seamlessly
  • Helpful for non-English speakers with ease of use and support

Common Concerns

  • Intermittent functionality issues
  • Customer service sometimes slow to respond or unable to resolve issues
  • Initial setup challenges for some users

Final Thoughts

Overall, the "Product extra fields" app is well-received for its functional benefits and ease of use. With its robust support system and rich features, it is highly recommended despite occasional performance issues. The app is particularly advantageous for merchants looking to enhance product descriptions efficiently.

Dishwasherreplacementparts

Apr 25, 2024  on Shopify

Just didn't work for us. Had to contact customer service multiple times. At first they responded well, but I guess they were not able to figure out the issue and stopped responding. App might be good, but we were never able to get it fully working to see it in action.

Boutique Saint Jean ~ The Cathedral Gift Shop

Jun 19, 2021  on Shopify

The developer is very prompt and helpful! The app is easy to use and straightforward. It was a pleasure working with them!

xSuit France

Oct 07, 2019  on Shopify

Great app! Super easy to use and much cheaper than asking a coder to do it! If you have problem the customer service set up the app for you in your code for free :)

wholesalewaterheater

Aug 28, 2019  on Shopify

Follow up... Great support...added export feature, excellant support when it wasn't working properly...great app Absolutely the BEST. Had an issue where app got uninstalled. Re installed and all me data was still there! Fast outstanding support If you extra fields, this is the app you need.

ecake.jp

Mar 04, 2019  on Shopify

I am using this application in Japan. Even if you are not proficient in English, you can use it easily. I was able to create the design I wanted to realize. Online support staff responded promptly. I will be saved if I have any troubles.It is an app recommended for everyone. 私は日本でこのアプリを利用しています。 英語が堪能でなくても簡単に使用できますし、おかげさまで実現したいデザインを作成することができました。今回、突然表示がされなくなってしまったのですが、オンラインサポートのスタッフさんも、迅速に対応してくださり、すぐに表示が戻りました。また何か問題が発生したときは、声をかければ助けてもらえる?と尋ねたところ、もちろんと元気にお返事をいただきました。英語ができないので、Google翻訳に頼っていますが、なんとかなります。 皆さんにおすすめしたいアプリです。

The Glow Pot

Jan 12, 2019  on Shopify

Great app, I needed some help with customisation on my site and Ravinder was very helpful. Thank you!

Desaix

Aug 03, 2018  on Shopify

A great flexible plugin. Outstanding customer support. Had a element I needed to change and they fixed it for me in 2 seconds. Highly recommended.

San Antonio Printing Company

Oct 21, 2016  on Shopify

Just installed the app, did some quick updates and was quickly up and running. Support is fast and quick too! Easy to understand and will definitely helps us add some extra information for our print products. I strongly recommend you check it out on our website at www.LaLuzPrinting.com. Great job!

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