If i could leave no stars i would. Possibly the worst support i have ever received.
I sent at least 6 emails with the same 4 questions with no response. I couldn't get an answer to help me use the app within the trial period to even test the app properly.
Lots of limitations.
Installed alternative app and had it up and running within the hour.
Avoid this app like the plague.
Spycraft 101
Sep 27, 2024
on
Shopify
A deeply flawed app. I have used it for over one year and the only thing it does consistently is cause me problems.
Bundle discounts sometimes appear on the cart page, and sometimes do not. With one of my current bundles, the discount is applied to two of the items, but not the third.
Other times, not all of the products in the bundle are actually placed in the cart. Even after contacting Bold support they were unable to find a solution.
This is absolutely not worth the headache, especially for $29.99 monthly. I am uninstalling now and not using any other Bold products.
Swellfish Outdoor Equipment
Sep 09, 2024
on
Shopify
The team was accommodating; they worked with us to set everything up and see if the app worked for us.
Highly recommend.
ShopMFA.com
Nov 08, 2023
on
Shopify
Purchased the premium for years. Updated our theme and had trouble. Bold team added the app to theme but created several issues across the store. When asked to resolve the new issues we were directed to contact the theme developers as Bold was unable to find a work around. The theme developer won't work on app integration bugs. Spent 2 days trying to find a Shopify expert, only to give up on the app entirely. Cancelling the subscription and giving up on bundles.
Element Fire Extinguishers
Oct 31, 2023
on
Shopify
Bold Bundles provide the best way to manage multiple products as part of one or many bundles! Presentation to the customer is clear and clean so they really appreciate the package. For us, Bold's support is amazing and they have helped us get everything set up and running perfectly! This is the best app for bundles.
Evangelical Training Association
May 04, 2023
on
Shopify
Our company is small and faith-based nonprofit. The option to select bundles that best fit our needs and budget has been the best marketing dollars we've ever spent.
I am using this app to make product bundles. There was a bit of a learning curve for me, but I am getting the hang of it. I booked a phone call and Abjihit was the person who helped me. He was terrific. Patient and thoroughly explained things to me. I am happy so far and optimistic that this app will help me increase my sales averages.
P31 Bookstore
Feb 26, 2014
on
Shopify
The Product Bundle app is exactly what we needed! We received quick, friendly support in getting this installed. It's super easy to use and great added benefit to our store!
Soaring Heart Natural Bed Company
Oct 29, 2013
on
Shopify
This app is great, it has allowed us to increase our promotion options and has already resulted in a sale. Add to that the bonus of a staff that is actually willing to help and we don't regret the decision at all.