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Customer reviews: Fordeer: Product Labels&Badges

Develop by Fordeer Team

Reviews (300)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of "Fordeer: Product Labels&Badges". They find it user-friendly, effective for enhancing product visibility, and appreciate the variety of customizable options for labels and badges. The app's customer support, particularly representatives like Phoebe and Helen, is frequently praised for its responsiveness and effectiveness in resolving issues. Despite minor technical challenges, the overall reception highlights the app's utility in improving store performance.

Key Strengths

  • User-friendly interface with easy navigation and setup.
  • Wide variety of customizable labels and badges to enhance product visibility.
  • Excellent customer support, with frequent commendation for quick and helpful assistance from agents like Phoebe and Helen.
  • Highly effective in increasing conversion rates and improving store aesthetics.
  • Responsive design that works well across different devices.
  • Real-time preview feature to ensure accuracy before labels go live.

Common Concerns

  • Occasional technical issues causing theme conflicts or display errors.
  • Some merchants reported dissatisfaction with the app abruptly moving from free to a paid model without notice.
  • Cost of the premium package may seem high compared to the functionality offered.

Final Thoughts

"Fordeer: Product Labels&Badges" is generally well-received as a powerful tool for enhancing product visibility and boosting conversions. The app excels in its customizability, ease of use, and stellar customer service, making it a worthwhile addition to the Shopify toolkit. While there are some concerns about technical glitches and pricing, the overall satisfaction with the app suggests that its benefits far outweigh the drawbacks.

EVERLYCRAFTED

Feb 14, 2025  on Shopify

Disappointing experience with this app and their support team. Despite upgrading, the variant functionality is completely broken. When I reached out to support, their solution was to have me upgrade AGAIN and then manually select every single variant individually - completely defeating the purpose of having filter options like tags and discount amounts in the first place. The support team seemed unwilling to properly investigate the actual issue and instead pushed for another paid upgrade as a "solution." This feels like a lazy response and poor customer service. The app should work as advertised after the initial upgrade, and the filtering system should function properly without requiring tedious manual selection. Save your money and look for alternatives. The app fails to deliver on its basic promises and the support team seems more interested in upselling than fixing problems.

Aura Abode

Feb 10, 2025  on Shopify

I've been using Product Badges & Label Design for my Shopify store, and it's been a game-changer! The app makes it super easy to add eye-catching badges to products, helping highlight bestsellers, discounts, and new arrivals.

Pets Live With Us

Nov 25, 2024  on Shopify

I have tried few apps and this is the best one, Phoebe is super friendly and helpful, there is same problem for label apps which is label not displaying at first (it was caused by theme conflict i guess) so you should choose the one that gave you support, fast and effective. That is why i rated this app 5\5

SoftBliss Earplugs

Nov 13, 2024  on Shopify

I've contacted the support to set up a badge on my product's page and this was the fourth app I've tried without getting any good results. (I could not have imagined it was so difficult to get a the correct badge on your store...) I've had a great experience with Phoebe, not only she helped me to solve the problem but she did it very fast. I'm very happy with the app and with the customer service. Very recommended to for your badges!

Prime

Nov 01, 2024  on Shopify

Having a great experience so far with this app! Phoebe on the support team has been AMAZING! She's been a huge help setting up badges for us...

BodegaMarket.cl

Oct 29, 2024  on Shopify

Muy buena aplicación para las etiquetas, y buena atención al cliente de su asistente Phoebe, lo único que nos gustaría es que se especializaran también en español, aunque hicieron el intento y me solucionaron el problema igual aun que no es su especialidad el idioma, super recomendados.

Kozmacrylics Village

Oct 21, 2024  on Shopify

I recently started using this app, and it has exceeded my expectations. The interface is user-friendly and smooth, making it easy to navigate and use. I love how it provides a wide range of features that are both practical and well-organized. It has helped me streamline tasks and save time. Plus, the support team is responsive and helpful whenever I have a question. Overall, it's a great app that delivers on its promises, and I would highly recommend it to anyone looking for efficiency and convenience!

Aonian

Oct 19, 2024  on Shopify

I have used quite a few badge apps and can see that they all have some issues with the display. As guessed, this app is the same. However, their strong point is their very enthusiastic support team, who make efforts to solve issues for me, so I chose to stay and experience more. After using it for a while, I found some useful features for my store in the paid packages. And surprisingly, the support team did not hesitate to give me a discount code for up to 3 months. Nearly $10 a month is very cheap for a tool that supports improving CRO and such service support.

7ohplus

Oct 18, 2024  on Shopify

Really a lot of great preset options with this app, including the animations. So many ways to customize how it looks on each page. Not to mention the support is top notch. Definitely worth adding to your toolbox.

Ourkids

Oct 10, 2024  on Shopify

It's infuriating that I can't give this ZERO stars. This app is an absolute disaster. Every time I enable it, something else in the theme breaks. First, it was the Add to Cart button—just a grey screen and endless lag. I contacted support, and they claimed to have fixed it, but surprise—they didn’t. After some time, I foolishly gave it another chance, and this time it completely ruined the menu. This is hands down the worst Shopify app I've ever installed. I'm beyond frustrated that I subscribed for a whole year!

Case Culture

Oct 09, 2024  on Shopify

This app has lots of good function. for putting badge. anywhere on the product page and also on collection page. and the cost is apceptable. good service and fast response from Phoebe.

The left barber shop

Oct 08, 2024  on Shopify

All i can say is WOW, This app is the best so far, i am loving the functionalities and feature. highly recommended

Indosole Singapore | Slippers, Flip Flops, Slides & Sandals

Sep 30, 2024  on Shopify

I've tried a lot of label apps over the last 12 months and always give up as I can't get them to work well enough, even with tech support going in, they just don't end up looking right. But this one is different. Not only could I get them to work and the functionality and usability was great, when one thing wasn't showing correctly, the tech team (particularly Phoebe ) went out of their way to make it look right for me and help me out. Highly recommend.

My Store

Sep 25, 2024  on Shopify

It is one of the best app for products label on Shopify App Store. Really love it. Highly Recommended!

ELITE-N-TITLED

Sep 23, 2024  on Shopify

Foorder is a really friendly-user app, their customer support help you in a very kind and fast way. Had a great experience with Helen.

HijKou

Sep 09, 2024  on Shopify

This app is great for adding product labels in as many areas of the site as you wish, the ability to add your own label, change position, etc is all really useful.

Babylove.ie

Sep 08, 2024  on Shopify

I wanted to take a moment to commend "Helen" for her outstanding customer support. She was incredibly polite throughout our entire interaction and made the experience so pleasant. Her professionalism and courteous manner are truly appreciated. It's not often that you come across someone who handles concerns with such grace and patience. Thank you for providing such a great service! :)

Alchemist

Aug 28, 2024  on Shopify

Tremendous app for product labels. These have so many fantastic built-in templates. Great customer support.

Coastal Style NZ

Aug 28, 2024  on Shopify

It has taken a little while to get all our labels working as desired, but Phoebe has been very helpful with information on how the functionality is designed to work, and ironing out the odd bug. Very happy with how the labels look and are working now. Thank you team!

ThePaintStore.com

Aug 25, 2024  on Shopify

We were using another app for our product badges that had constant issues. We came across this one as we were trying out others and this was very straightforward and worked perfectly from the start. It was exactly what we needed!

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