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Customer reviews: Upsell Product Add‑Ons • SG

Reviews (87)

Overall rating
4.4

What Merchants Think

The "Upsell Product Add‑Ons • SG" app is generally well-received by merchants who appreciate its ability to boost sales by facilitating upselling and product discovery. Many users express satisfaction with the app's performance and the outstanding customer support provided. While some have noted technical issues, the merchants generally recommend the app as a valuable addition to their e-commerce toolkit.

Key Strengths

  • Effective upselling and product discovery features.
  • Analytics for tracking product engagement and revenue.
  • Exceptional and prompt customer support.
  • Customization options that allow the app to blend with store themes.
  • User-friendly interface and easy backend navigation.
  • Frequent updates with new features.

Common Concerns

  • Issues with the "add to cart" feature not updating immediately.
  • Discrepancy between cart and checkout pricing displays.

Final Thoughts

The "Upsell Product Add‑Ons • SG" app is highly regarded for its ability to increase sales through enhanced upsell opportunities, backed by robust customer support. While minor technical issues are reported, the overall feedback suggests it is a beneficial tool for Shopify store owners looking to optimize their product offerings.

Weather Spares

Oct 02, 2024  on Shopify

Excellent after installation support initially. After a recent update some of the more recent products were missing. Upsell support resolved the issue keeping me informed of their progress and it was all back and running smoothly in a couple of day. All in all an excellent App with support to match. Sept 2024 update - if an add-on goes out of stock it is still presented to the customer. This is a shame and something the developer isn't going to change (or make an option not to display) after enquiring with them.

Cecor

Apr 22, 2024  on Shopify

We are facing the add to cart and discount related issues. Any one please let me know if you have any solution. We are using Maranello theme. 1. Add to cart count is not immediately updated in cart. Cart count is updated only after manual page refresh. 2. Discount price is showing in cart page but not showing in checkout page.

cymbidium floral

Apr 21, 2023  on Shopify

I am very happy with the Upsell Product Add-Ons app. I love that there are analytics so you can see exactly how many products and revenue has been generated by people using the Upsell App. The support staff was very helpful when I requested some changes with how things were displaying. I've been using this app for over a year now and can truly say that I would recommend it.

Keller International

Aug 18, 2022  on Shopify

Very prompt and friendly customer support. Simple to understand even for me without any coding and programming background. Service our needs very well.

The Pursuit of History

Jul 07, 2022  on Shopify

Customer support was prompt to reply and offer their assistance in the custom changes that we requested.

Silvermans

Mar 16, 2022  on Shopify

We use this to add accessory options to some products and it works well. Had an issue with the wrong currency showing but the support was very helpful and fixed it quickly.

Meat N' Bone

Oct 14, 2021  on Shopify

This app works fantastic with Shopify. It is a great way to complement/upsell and also be used as a "discovery" platform for products. The support team is EXTREMELY helpful. This is one of our MUST HAVE Shopify apps!

Socksmith

Aug 31, 2020  on Shopify

We've only had the app installed for a short time, but so far we're really liking the presentation of the add-ons, and the customer service is top notch! I reached out with a question I thought was a long shot and they were able to help me with a solution very quickly. So far so good!

Optikos Pasaulis

May 24, 2020  on Shopify

Support was outstanding! I'm amazed how they are helpful. If you face any problem or customization within the app - support will react ASAP and will help with everything.

Naish USA

Mar 31, 2020  on Shopify

Best app we have installed to increase sales! We have been using this app since we launched out site (5 months ago) and Add-Ons has been one of the most valuable apps we have installed. Average cart purchases have increased greatly, making it easy for customers to add items to their cart. The back end is easy to navigate, and the best part is that the developers will work with you to customize the look on your site so it matches your theme, which is invaluable. In addition, the developers are constantly trying to improve the app so new features are continuously pop up.

Hobby House Needleworks

Jan 07, 2020  on Shopify

This app does exactly what I need it to do with ease and simplicity. The app has many options as to the appearance on the product page so it enhances my offerings. The customer service support I received was exceptional. I needed the app to allow for quantities and that feature was up and running almost immediately. Highly recommend.

naturebaby.dk

Oct 08, 2019  on Shopify

Great value for money! I use this app to showcase a product in the cart, which is very easy to add to the basket just by clicking a button. I got very helpful support on setting up the app so the cart add-on blends very nicely in with my store theme. The customer service is very fast and helpful and open for suggestions to develop the app further.

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