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Customer reviews: Printrooster Order Printing

Develop by Approosters

Reviews (17)

Overall rating
4.7

What Merchants Think

Merchants generally view "Printrooster Order Printing" positively, appreciating its comprehensive functionality and the significant improvements it brings to order processing. Many have highlighted the app as essential to their operations, benefiting from its customization options and excellent customer service. However, recent updates have caused some functionality issues, leading to mixed feelings among long-term users.

Key Strengths

  • Powerful order filtering and segmentation capabilities.
  • Highly customizable templates for packing slips and picking lists.
  • Efficient handling of global orders with different processes.
  • Excellent customer support praised for quick and helpful responses.
  • Impressive order processing efficiency, saving significant time daily.

Common Concerns

  • Issues with loading and functionality on the Shopify platform.
  • Lack of recent updates leading to functionality and admin panel issues.
  • Occasional unresponsiveness to support tickets regarding technical problems.

Final Thoughts

The overall reception of "Printrooster Order Printing" is largely positive, particularly for its outstanding order management features and customization options. While there are concerns over recent technical issues and lack of updates, the app remains a valuable asset for many merchants, especially those requiring tailored solutions and robust support.

Threadheads

Sep 17, 2024  on Shopify

Great app! Printrooster has been a game changer for our order fulfillment process. The custom buttons allows us to easily filter and segment orders based on product variants, fulfillment location, shipping method and many more variables, enabling faster order processing and more efficient allocation of resources. Additionally, the ability to utilize various custom templates allows us to tailor our packing slips exactly to our preference and needs. The service from the support team has been brilliant and a huge help, any query or request we've made has been handled promptly.

The Rotten Fruit Box

Jun 06, 2023  on Shopify

This used to be a great app that worked perfectly for us, and it was a pleasure to work with the team on a couple of occasions we did need help. It looks as if they stopped updating the app over the last few months: does´t load correctly on the Shopify admin, which creates a lot of additional work. We have been seeing a Shopify API warning also over the last few months. The filters aren´t working. If they don´t want to update it they should at least try to sell it or discontinue the app. At least we can go elsewhere instead of paying the monthly fee. My last ticket went unanswered regarding the filters not working.

Ross Metals

May 16, 2023  on Shopify

Can't say enough about the amazing customer service this app provided me! Helped walk me through doing everything I needed in detail and quick! Thank you so much!

Discmania Store Europe

Nov 10, 2022  on Shopify

Great app and the Approoster teams provides great support! We ship orders globally, which requires multiple different order handling processes, depending on the destination. Printrooster has made these processes easier.

Paperipilvi

Oct 05, 2022  on Shopify

We've been using Approosters' apps Printrooster and Packrooster for about 2yrs, and could not be happier. They have the best support and everything simply works. I know already that it's possible to update the configurations of the apps in the future, to support more orders and better workflow, etc.

Farmer Gracy

Mar 22, 2022  on Shopify

This is our most important app period. The amount of options is amazing. I've build an entire operation around the ability to filter different orders based on tags etcetera. It took me quite some time, to find an order printing app that could do everything I needed.

Ruohonjuuri

Dec 18, 2020  on Shopify

We are a middle sized company that processes average 400-500 web orders per day. This app has really helped us with the order processing efficiency and reliability. No more double or missed order printouts. Especially important for us is the support for the multi order pickup. You can decide the batch size and you get one picking list which contains all the products of the orders in the batch sorted according to the shelf locations. Compared to the pre-Printrooster life, we are saving now easily hours each day with less customer reclaims and hassle. The guys at Approoster have been really helpful and they have developed and customized the app according to our needs and wishes. Super!

Islabikes

Oct 05, 2020  on Shopify

This app does printing like no other. Took me ages to find an app with this functionality and it would have been a nightmare without it. Support has been incredible too!

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