Reviews: Magical Preorder & Presale

Customer reviews: Magical Preorder & Presale

Reviews (76)

Overall rating

4.9

5

16
4
3
2
1

What Merchants Think

Overall, merchants are highly impressed with the "Magical Preorder & Presale" app. Many appreciate its ease of use, seamless integration, and especially the outstanding customer service. The support team is frequently praised for being responsive, professional, and helpful, which has been reassuring to users during setup and troubleshooting processes. Merchants find the app to be a solid choice for handling pre-orders effectively.

Key Strengths

Exceptional customer service and support
Easy to set up and integrate with stores
Highly customizable to fit specific needs
Seamless functionality and reliability
Effective solution for managing pre-orders

Common Concerns

Occasional setup difficulties encountered by some users
Instances of delayed customer support response noted
Concerns about review posting process and integrity

Final Thoughts

The "Magical Preorder & Presale" app is widely considered an excellent tool for managing pre-orders on Shopify. While some users faced initial setup challenges, the app's strong customer service and reliable performance make it a valuable asset for many e-commerce stores. Overall, it comes highly recommended by its user base.

Woodfield Press

Feb 11, 2025 on Shopify

While we are still integrating and have not gone live yet, we are happy to share that the customer service team is fantastic in every way. They were warm, incredibly responsive, and answered all of our questions with acuity and professionalism. We're impressed so far!

NutraBio Europe B.V.

Jan 12, 2025 on Shopify

This app is absolutely fantastic. And a great customer service. Max has been very responsive and helpful in getting some customization done. I would recommend this to anyone

Unknown Deity

Dec 09, 2024 on Shopify

Magical is the best way to go for sure. It was easy to figure out and super customizable. The creator even reached out to ask if I needed help with anything.

Purist

Nov 25, 2024 on Shopify

This app is great! It is easy to set up and use. Customer service was very quick and helpful with an issue I had with a pre-order not working on my end. Highly recommend!

JollyZA

Oct 17, 2024 on Shopify

Great app, great service, I even got assisted it setting it up correctly for my lighting store JollyZA. The best app for pre orders - thanks Magical Preorder team!

Foundly

Oct 09, 2024 on Shopify

Endlich eine Pre-Order App die mal unkompliziert ist und funktioniert. Ich hatte diverse Anbieter getestet und diese ist die erste die funktioniert

VelocityVolts

Sep 05, 2024 on Shopify

I cannot begin to explain how great the company/customer service is behind this app. They have been extremely helpful with both setup and fixing an issue I ran into. If I had to compare their customer service I'd say its like AMEX.. its amazing. Great app and easy to customize/use!

TokyoToys

Jan 24, 2024 on Shopify

Brilliant app, works well for what we need. Customer service is excellent and are quick to help fix any issues that arise. ^_^

D'Arce Collection

Sep 30, 2023 on Shopify

Difficult to set up. No help for 24 hours or more. I gave it ONE star but the system didn't let me post the review until I changed the rating....The lack of integrity speaks out loud.

Reformed Free Publishing Association

Aug 01, 2023 on Shopify

Excellent customer service! I reached out with a problem, and it was solved within 24 hours. Highly recommend this app addition to Shopify accounts.

Sovi

May 18, 2023 on Shopify

We do a lot of pre-orders and I have tried several apps, and this has been the best experience. Pretty seamless integration into my store, easy to use, nice functionalities, and quick and helpful service from their team.

Eadie Lifestyle

Apr 10, 2023 on Shopify

Wonderful App and even better service. I can't thank Adam enough for making it all work seamless for our store. Plus the features are just amazing - if you need a pre-order app - this is the one to get!