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Customer reviews: Bat Preorder | Pre Order Now

Develop by Shopify

Reviews (123)

Overall rating
4.9

What Merchants Think

Merchants using "Bat Pre Order|Partial Payments" generally express high satisfaction, primarily due to its user-friendly interface and exceptional customer service. Many users appreciate the app’s seamless integration with Shopify and its ability to significantly enhance their pre-order functionality. The responsive support team receives particular praise for assisting with setup and addressing customization needs promptly.

Key Strengths

  • Outstanding customer support with quick response times.
  • User-friendly interface making setup and navigation easy.
  • High flexibility with customization options for themes and pre-order strategies.
  • Seamless integration with Shopify and other apps.
  • Robust tracking and reporting features enhancing strategic decisions.

Common Concerns

  • Initial setup may require assistance, especially for custom themes.
  • Compatibility concerns with certain store themes.

Final Thoughts

Overall, "Bat Pre Order|Partial Payments" is well-received by merchants for its functionality and customer support capabilities. It proves to be an invaluable tool for enhancing pre-order sales and managing customer demand effectively. While niche setup issues might arise, the dedicated support team ensures these are addressed efficiently, making it a highly recommended app for Shopify stores.

Mindfruit Games

Jan 14, 2026  on Shopify

This app has plenty of options and integrates easily into my theme (Crave). The developers are responsive to feedback and questions and helpful, showing initiative to improve and iterate on the app.

Fat City Sides

Jan 10, 2026  on Shopify

For basic pre-order/stock notifications Bat is ideal, easy to install & use, same basic functions as paid apps without the restrictions of "free trial" accounts. Support for set-up and trouble shooting is excellent, quick to respond with concise answers/instructions as well as follow up emails to confirm issues are resolved.

EFF EFF EFF MADE THIS.

Jan 10, 2026  on Shopify

Schnelle Hilfe und direkte Lösung des Problems. Sehr nett und hilfsbereiter Service. So macht das Spaß.

Fittsafe

Dec 17, 2025  on Shopify

Love this App, they are super helpful, and their customer service is impeccable. The setup process was done in minutes. Will continue to use this App! Highly recommend!!

Fiddlehead Studio

Dec 15, 2025  on Shopify

App looks great so far and received excellent customer service from Vinay! He helped me get it working and look professional!

Formatta

Dec 04, 2025  on Shopify

Die App konnte schnell installiert und eingerichtet werden, der Support war direkt Aktiv und hat bei der Einrichtung geholfen. Das ist ein ungewöhnlich guter Service! Vielen Dank!

AurCore Technology

Dec 01, 2025  on Shopify

Encounter some problem while first using this app. Vinay helps me fixed that quickly. Easy to use so far.

Wiggle Waggle Pets

Nov 26, 2025  on Shopify

Ankit was super helpful setting up Bat Preorder for me. They sent me a message on Shopify while I was having some issues getting it to work. I added them as a collaborator and they got it working for me. I am super pleased with the support and the app. Thanks for everything!

Dr. Bill's Orchids, LLC

Nov 25, 2025  on Shopify

We just started using this app, but so far as been a great onboarding experience with support pre-emptively contacting to see if there was anything they could help with. Minor issue that was resolved within 10 minutes (thanks, Vinay!). So far has been very easy to setup and user-friendly. Also using for back in stock notifications as Klaviyo-theme coding has not been working as well with frequent theme updates. So far, so good!

Aeris

Nov 24, 2025  on Shopify

Very easy app and support is proposing help and guiding you every step of the way without even us having to ask. Just download it and let you guide. Great app!

Brett&Spiel

Nov 18, 2025  on Shopify

Vorbestellungen sind super einfach zum anlegen. Man kann alls Konfigurieren was nötig ist. Die App ist zwar auf Englisch und kann keine UTF 8 Zeichen (also kein ÖÄÜ) aber das kann verschmerzen. Für eine Kostenlose App absolut grandios.

Columbus River Dragons Merchandise Store

Nov 13, 2025  on Shopify

Ankit was fast and knowledgable and helped me with understanding the program as well as how to fix any issues.

Rock Universe

Nov 10, 2025  on Shopify

Only installed today but the support has been brilliant and helped with teething issues. I'm hoping the app works as well as the support team does, especially Vinay, if so I can expect amazing things.

MultiFire - Fireplace Specialists

Oct 31, 2025  on Shopify

While I did have a few initial technical questions, the developer was quick to respond and resolve everything promptly. Strong support and a good experience overall.

Twidgits

Oct 30, 2025  on Shopify

Very impressed with this App! I received help from Ankit and Vinay who were both extremely helpful. Great customer service.

Lazy 3 Leather Company

Oct 29, 2025  on Shopify

I’ve been watching YouTube videos trying to set up a pre order on my shopify store. I have the dawn theme. After failing a few times, I decided to try an app. This one was the first I tried, and it seems to be just what I needed. I am excited to give this a go. Its free, live chat for help and easy to setup. Thank you!

Malbusaat

Oct 24, 2025  on Shopify

Great app for managing preorders! I had a few issues at first, but the developer was very responsive and fixed everything quickly. Excellent support and good experience overall!

TittyTees Breastfeeding Apparel

Oct 19, 2025  on Shopify

Honestly amazing service! Supportive, responsive and extremally helpful! I used this app for the pre-order function and is everything i needed it to be! Happy that I found this app.

Spiritual Awakening

Oct 17, 2025  on Shopify

Terrible app. I download this app for my store on a Saturday. Only to have my privacy invaded by messages on my customer message portal. So unprofessional and there is better apps out there. 
Avoid. I wish I had never downloaded this app. I have deleted it and I am still being harassed via my chat on my website. They do not respect personal boundaries and they are abusing my chat function. Stay away from this app and don’t use it. They don’t leave you alone. The harassment continues and i have woken up to yet another abusive message on the chat function of my website. This Company needs to learn about boundaries and not harass people on a Saturday. A lot of people work and do updates on a Saturday and i don’t expect to be hounded. I had a message from someone called Sam P this time,i won't post the content here as it's offensive. This company is bullying me due to the fact i left a review. I thought reviews were suppost to be an honest experience and i am only sharing mine. If the harassment and bullying doesn't stop i will be taking this further and going to the police. Stay away from this app as you get hounded and they don’t know when enough is enough. I have had messages from 3 separate people since i made the mistake of downloading this app. Don't make the same mistake i made you end up getting bullied and the harassment is awful. I have been accused by Sam P of being start up, when i actually was doing my buiness long before i built my own website. This company has zero respect and the constant messges are classed as harrassing. I have been accused of ruining the business when they contected me without my consent on a Saturday.This company has no respect for boundries and shows no respect. Don't make the same mistake i did of downloading this app, you get bullied and abused on emails and it is so unprofessional. The Protection from Harassment Act 1997 is a UK law that makes it a criminal offense to engage in a "course of conduct" that amounts to harassment of another person. This behaviour must occur on at least two occasions and includes actions intended to cause alarm or distress, such as following, contacting, or cyberstalking someone. The law provides both criminal and civil remedies, including criminal prosecution and civil injunctions. Key aspects of the Act Definition of harassment: Harassment is defined as a course of conduct that causes the victim alarm or distress. "Course of conduct": This refers to behaviour that happens on more than one occasion, although the actions do not have to be identical each time. Scope of behaviour: The Act covers a wide range of actions, including but not limited to: Sending texts, voicemails, or emails Making threatening comments Loitering outside a home or workplace Monitoring internet or electronic communications Cyberstalking Criminal offence: A person must not pursue a course of conduct that amounts to harassment and which they know, or ought to know, amounts to harassment.

Spiritual Awakening

Sep 16, 2025  on Shopify

Terrible app. I download this app for my store on a Saturday. Only to have my privacy invaded by messages on my customer message portal. So unprofessional and there is better apps out there. Avoid. I wish I had never downloaded this app. I have deleted it and I am still being harassed via my chat on my website. They do not respect personal boundaries and they are abusing my chat function. Stay away from this app and don’t use it. They don’t leave you alone. The harassment continues.

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