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Customer reviews: Bat Preorder | Pre order Now

Develop by Shopify

Reviews (62)

Overall rating
4.8

What Merchants Think

Merchants using "Bat Pre Order|Partial Payments" generally express high satisfaction, primarily due to its user-friendly interface and exceptional customer service. Many users appreciate the app’s seamless integration with Shopify and its ability to significantly enhance their pre-order functionality. The responsive support team receives particular praise for assisting with setup and addressing customization needs promptly.

Key Strengths

  • Outstanding customer support with quick response times.
  • User-friendly interface making setup and navigation easy.
  • High flexibility with customization options for themes and pre-order strategies.
  • Seamless integration with Shopify and other apps.
  • Robust tracking and reporting features enhancing strategic decisions.

Common Concerns

  • Initial setup may require assistance, especially for custom themes.
  • Compatibility concerns with certain store themes.

Final Thoughts

Overall, "Bat Pre Order|Partial Payments" is well-received by merchants for its functionality and customer support capabilities. It proves to be an invaluable tool for enhancing pre-order sales and managing customer demand effectively. While niche setup issues might arise, the dedicated support team ensures these are addressed efficiently, making it a highly recommended app for Shopify stores.

Lazy 3 Leather Company

Oct 29, 2025  on Shopify

I’ve been watching YouTube videos trying to set up a pre order on my shopify store. I have the dawn theme. After failing a few times, I decided to try an app. This one was the first I tried, and it seems to be just what I needed. I am excited to give this a go. Its free, live chat for help and easy to setup. Thank you!

Malbusaat

Oct 24, 2025  on Shopify

Great app for managing preorders! I had a few issues at first, but the developer was very responsive and fixed everything quickly. Excellent support and good experience overall!

TittyTees Breastfeeding Apparel

Oct 19, 2025  on Shopify

Honestly amazing service! Supportive, responsive and extremally helpful! I used this app for the pre-order function and is everything i needed it to be! Happy that I found this app.

Spiritual Awakening

Oct 17, 2025  on Shopify

Terrible app. I download this app for my store on a Saturday. Only to have my privacy invaded by messages on my customer message portal. So unprofessional and there is better apps out there. 
Avoid. I wish I had never downloaded this app. I have deleted it and I am still being harassed via my chat on my website. They do not respect personal boundaries and they are abusing my chat function. Stay away from this app and don’t use it. They don’t leave you alone. The harassment continues and i have woken up to yet another abusive message on the chat function of my website. This Company needs to learn about boundaries and not harass people on a Saturday. A lot of people work and do updates on a Saturday and i don’t expect to be hounded. I had a message from someone called Sam P this time,i won't post the content here as it's offensive. This company is bullying me due to the fact i left a review. I thought reviews were suppost to be an honest experience and i am only sharing mine. If the harassment and bullying doesn't stop i will be taking this further and going to the police. Stay away from this app as you get hounded and they don’t know when enough is enough. I have had messages from 3 separate people since i made the mistake of downloading this app. Don't make the same mistake i made you end up getting bullied and the harassment is awful. I have been accused by Sam P of being start up, when i actually was doing my buiness long before i built my own website. This company has zero respect and the constant messges are classed as harrassing. I have been accused of ruining the business when they contected me without my consent on a Saturday.This company has no respect for boundries and shows no respect. Don't make the same mistake i did of downloading this app, you get bullied and abused on emails and it is so unprofessional. The Protection from Harassment Act 1997 is a UK law that makes it a criminal offense to engage in a "course of conduct" that amounts to harassment of another person. This behaviour must occur on at least two occasions and includes actions intended to cause alarm or distress, such as following, contacting, or cyberstalking someone. The law provides both criminal and civil remedies, including criminal prosecution and civil injunctions. Key aspects of the Act Definition of harassment: Harassment is defined as a course of conduct that causes the victim alarm or distress. "Course of conduct": This refers to behaviour that happens on more than one occasion, although the actions do not have to be identical each time. Scope of behaviour: The Act covers a wide range of actions, including but not limited to: Sending texts, voicemails, or emails Making threatening comments Loitering outside a home or workplace Monitoring internet or electronic communications Cyberstalking Criminal offence: A person must not pursue a course of conduct that amounts to harassment and which they know, or ought to know, amounts to harassment.

Spiritual Awakening

Sep 16, 2025  on Shopify

Terrible app. I download this app for my store on a Saturday. Only to have my privacy invaded by messages on my customer message portal. So unprofessional and there is better apps out there. Avoid. I wish I had never downloaded this app. I have deleted it and I am still being harassed via my chat on my website. They do not respect personal boundaries and they are abusing my chat function. Stay away from this app and don’t use it. They don’t leave you alone. The harassment continues.

5th & Rugged

Sep 11, 2025  on Shopify

They helped with a custom install and have been nothing short of amazing to work with! Excited to finally get pre-orders going!

RosenSkye

Aug 26, 2025  on Shopify

Super helpful and responsive when setting up the app! They were able to fix any issues within 24 hrs no problem. App has helped my preorder process more than I could imagine. Def recommend!

STACK1MILLI

Aug 22, 2025  on Shopify

Always thankful for their help with assisting me on the performance of my store with preorder set up

Knique Shop

Jul 10, 2025  on Shopify

Excellent, fast and friendly customer support, can only recommend! They really helped me as something was not working and fixed it within a few hours

Meeno Cosmetics

Jun 09, 2025  on Shopify

The customer service is beyond exceptional with this team! I had a few things that i needed assistance with and they did not hesitate to go above and beyond to help me get what I need. 100% recommend this app

Gametraders Chermside

Mar 24, 2025  on Shopify

Didnt expect one on one customised support. Super helpful in setting up the app to suit what we wanted.

Lovedoll.cl

Jan 14, 2025  on Shopify

Great customer service! I had some issues trying to set up the app and they responded in less than 1 minute. Also, the assistant ho helped me was very friendly and took all the time needed to fully understand what my issue was. I'm still not sure whether the app will be compatible with my store, but if this is the level of customer service they provide I'm sure they will be able to make it work.

Gametraders Rouse Hill

Dec 08, 2024  on Shopify

Support from these guys was outstanding. To say they went above and beyond would be an understatement! We required a LOT of custom work to be done to make sure the Pre-Order Bat fitted the look that we required for our Shopify theme. All requested were met (and there was a lot of requests!). The result was exactly what we asked for and it was a real pleasure communicating back and forward with Ankit and the Pre-Order Bat team! Look forward to seeing the results this App will bring to our sales! So if you are looking for the best Pre-order App, This is it!

Calia Quinn Author

Dec 06, 2024  on Shopify

I only downloaded this app today, its easy to navigate, I had a few issues getting the preorder button to work and customer service helped get this done straight away, I'm very happy with this app

Renee Anthony Collection

Nov 19, 2024  on Shopify

I had the pleasure of talking Bob with my issues I was experiencing trying to navigate using the app. He was able to look over my settings and also do a test product. My experience was great as I can get frustrated after trying to figure something out and can't. Bob was very knowledgeable with what I was trying to explain. Customer service was excellent

SNDYco

Nov 17, 2024  on Shopify

immediate support through live chat, easy to set up and use. Exactly what I needed to get ready to launch my store.

Burrows

Nov 13, 2024  on Shopify

Great support from the team at PreOrder Bat. Fast response time and they were very quick to set up the pre-order button on my customized theme.

angie b! originals

Oct 04, 2024  on Shopify

The support for PreOrder Bat was superb and helped me get my first pre-order product up and running on Shopify. Excellent knowledge of Shopify and PreOrder Bat. Many thanks!

Blum's Almanac

Oct 03, 2024  on Shopify

Great support team, integrates with my subscriptions!! This app is exactly what I was looking for! I needed an app that would work with my subscriptions app and this one does just that! I had a few issues getting everything set-up, but the support team was available immediately and fixed everything that I needed them to!

Teamotions

Oct 01, 2024  on Shopify

Customer service was great. Bob was fast and helpful in helping me get the app up and working for my product.

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