Shopify FAQ App Review: POWR Features, Pros & Cons

Customer reviews: POWR: FAQ Page | Help Center

Reviews (48)

Overall rating

4.7

5

11
4

1
3
2
1

What Merchants Think

Merchants generally have a positive outlook on "POWR: FAQ Page | Help Center," with consistent praise for the excellent customer support and the app's effectiveness in providing comprehensive FAQ solutions. Users appreciate the ease of use and find it suitable even for beginners.

Key Strengths

Exceptional customer support, frequently praised for being helpful and responsive.
User-friendly interface, making it accessible for users with varying levels of expertise.
A wide variety of design options available for customization.
The app is functional and meets user expectations for managing FAQ pages.
Cost-effectiveness, with many features available for free.

Common Concerns

Occasional connectivity issues during support interactions.

Final Thoughts

The "POWR: FAQ Page | Help Center" app is well-received for its intuitive design and robust customer support, making it a recommended choice for those looking to implement an effective FAQ page. While there are minor issues with connectivity, the overall functionality and support make it a valuable tool for merchants.

Fitness Artists

May 20, 2025 on Shopify

So far this App in its free version is perfect to get me going and it has lots of add on paid options as the business grows. I had contact with Mithsou on customer service pop up chat in the App who has been really helpful for my initial queries and so far I am able to get myself using the App without too much technical knowledge. They explained the answers to my questions very simply and no problem understanding what else I could do with the App and how the pricing and features work as time progresses. For a FREE App as a starting point this one has done it's job. Once I have published my FAQ Page with POWR and all is working well I will then give 5 stars, only 4 stars for now as I can't really see how it will look when its published and 'live'. Definitely recommend you give this FAQ's App a try.

Mini Mahjer

Sep 04, 2024 on Shopify

We had the best support experience! Richard was so helpful and fabulous and made this all so easy. We are very appreciative!

Tony's Aussie Prints

Aug 22, 2024 on Shopify

Richcarde. Great stuff. We were disconnected for some reason. But fixed all and was brilliant about it. Very pleasant. Thank you for the help

Mark and Bloom

Jul 10, 2024 on Shopify

The POWR Team has been very helpful and responsive. Richcarde communicated well and took care of answering many of my questions as well as fixed an issue I could not navigate on my own.

Kayla Kowalski Nutrition VIP

Jan 03, 2024 on Shopify

Customer service is amazing and helps you whenever they can! The app also has a ton of great features.

HipSit™

Aug 17, 2023 on Shopify

Great service and for free! Very good customer service, lots and lots of designs to choose from. Recommended!

Studio Gear Cosmetics

Oct 28, 2022 on Shopify

POWr made this app very simple and clear- perfect for our website FAQ's. Good for a newbie like myself. Customer service superb!