We expected PostPilot to be one of the least efficient marketing channels for us... and it turned out to be the most efficient spend in our business (a consistent ~22x ROAS). Sitematch targeting has been really great - I'm genuinely impressed. To top it off, our account manager Piper is a legend and she's been super helpful since day 1. Highly recommend giving this a shot if you're on the fence!

PostPilot has been a fantastic addition to our retention strategy. The direct integrations with Shopify and Klaviyo make segmentation seamless, and it’s a great complement to our email and SMS programs. Our winback campaigns have delivered strong, incremental ROAS. Their client services team—especially Michael—has been a true strategic partner, always responsive and collaborative. Plus, their creative team takes on the design lift quickly and on-brand, which has been a huge help to our internal team. Highly recommend!

PostPilot is one of the most powerful tools in our retention arsenal. The platform is incredibly intuitive and integrates seamlessly with all the major players in our stack. From Klaviyo to Shopify to Segment, everything just works. Beyond the tech, the team is top-notch. Our CSM Piper is a true pro, sharp, strategic, and always a step ahead. She consistently brings smart recommendations to the table and makes every interaction feel valuable. Whenever we have a question or need support, the PostPilot team is fast, thoughtful, and genuinely helpful. If you're serious about building a real connection with your customers, PostPilot should be at the top of your list. Highly recommend.

PostPilot makes it wonderfully simple to bring our brand's warmth into mailboxes across the country. Austin and the whole team are responsive, insightful, and a pleasure to work with. The design team consistently knocks it out of the park, capturing the spirit of our brand with every card. We're seeing strong ROAS, and the platform feels like an extension of our own in-house marketing.

PostPilot has been a game-changer for our retention and storytelling strategy. Their team makes it incredibly easy to create personalized, on-brand postcards that genuinely connect with our customers. The team is proactive, collaborative, and always thinking one step ahead—which has helped us turn direct mail into a powerful channel for both surprise-and-delight moments and strategic campaigns. Highly recommend them to any brand looking to bring real-world touchpoints back into the customer journey.

One of the best services we've used! The product itself is a huge success allowing us to easily and quickly mail our audience. The team in postpilot is above and beyond - professional, quick, available! My only complaint to myself is not using it earlier...

Love this direct mail service for several reasons: 1. Direct integration to Shopify and Klaviyo makes it easy to segment customers 2. Our retargeting direct mail has a great ROAS 3. Great client services. I wish all my account managers across my tech stack were as great at Horacio!

PostPilot has been a great direct mail partner for us since we launched with them at the beginning of last year. We switched from another provider and the onboarding was seamless. The account team is great and always there to lend a hand and offer recommendations. The platform is easy to use and understand and the integration they have available with Klaviyo and Shopify just makes things really easy for us. Prices are also competitive and we've seen success in growing our programmatic campaigns. Overall, it's a great option for those looking for a direct mail partner.

PostPilot has been an incredible partner in helping us elevate our retention efforts. Their platform is easy to use, and their team’s strategic guidance—especially from our rep, Christie—has made a real impact. Plus, their design services understand our brand so well—it feels like an extension of our own team. Highly recommend to any brand looking to add direct mail to their marketing mix.

Amazing customer support/service team/design team and very simply platform for managing campaigns. Highly recommend!

PostPilot consistently provides the best ROI of our marketing channels. Taylor and the team are professionals at the top of their game. Incredibly proactive with a great team of designers. Highly recommended.

This was a great, user friendly app for creating and tracking our direct mail campaign. The PostPilot staff, Lauren specifically, was so helpful as we launched and optimized our campaign. Would definitely recommend Postpilot for any brands thinking of trying direct mail!

Excellent service through and through.

Post Pilot has been a super easy partner to set up our direct mail program. Our account manager Yekaterina was phenomenal in her set up and delivery of program success. They can work with budgets of all size and have every type of campaign and targeting you would traditionally find in digital ads. Would recommend them (and have) for anyone exploring a direct mail program.

We've been using email, sms for years for our ecomm business and working with Postpilot was extremely easy to get going with print mail. We had weekly meetings with the same person on their team who was a huge help in conceiving ideas for us, strategies and implementing the campaigns. I was suprised how little work it took on our end thanks to Postscript taking on so much of the work. Current customers receiving a physical promotion in their hands definitely woke them up and we heard from many they liked it and it sat in their house reminding them about us long after their phone was put down or computer turned off so I think it was a good compliment to our existing digital marketing.

PostPilot has helped us scale our Direct Mail Program with real time tracking, quick lead times, and great incremental results. They have stood out as a solution to help digitize a channel that historically struggled to compete with other digital marketing efforts. PostPilot is great to work with and the team has been very helpful since we started with them.

We first started working with PostPilot in 2022 and it's been great! The design team does great work. The Account Managers are always very helpful and quick to respond. If you're looking for a company to handle your direct mail channel, PostPilot is the best option out there!

PostPilot is amazing! It consistently delivers a ROI of at least x8, and the team's speed and responsiveness are really really fast. They execute quickly and provide valuable insights to optimize your campaigns. Our account manager, Michael, is a rockstar—always on top of everything. Highly recommend PostPilot for any marketer looking how to grow your brand.

Working with the PostPilot team has been a fantastic experience. Their guidance has been incredibly impactful, and the results speak for themselves. I highly recommend them!

We've been using PostPilot for a little over a month and have seen immediate good results (over 7 ROAS) with our initial Winback campaign. Very happy with our rep, Austin, as well as the design team for their excellent work. The "done for you" service is exceptional. Our team doesn't have to spend time on strategy or design. We simply give feedback and approval. It's an easy win and we're very glad we signed up. Highly recommended.