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Customer reviews: Post Studio ‑ Social Auto Post

Develop by Post Studio

Reviews (877)

Overall rating
4.7

What Merchants Think

Merchants have mixed opinions about "Post Studio ‑ Social Auto Post". Many appreciate its simplicity and the convenience it offers in scheduling posts, with some long-term users highlighting its reliability over the years. However, there are significant complaints regarding customer support, bugs, and hidden costs, which have impacted their experience negatively.

Key Strengths

  • Convenient for scheduling posts without needing daily input.
  • User-friendly and easy to set up.
  • Positive long-term reliability as reported by some users.
  • Responsive and helpful customer support in certain cases.

Common Concerns

  • Issues with customer support responsiveness.
  • Bugs, such as automatic link shortening, leading to frustration.
  • Price adjustments without prior notification.
  • Problems with auto-translations rendering the app unusable in some languages.
  • Significant issues with image cropping impacting social media posts.

Final Thoughts

"Post Studio ‑ Social Auto Post" offers useful features that simplify social media management, particularly for beginners and small businesses. However, potential users should be mindful of the app's shortcomings and the availability of customer support, which could impact its effectiveness and value.

Swift Select Store

Apr 28, 2024  on Shopify

Awesome app. Easy to connect without issues. Got my first campaigns running in no time.

Ceelyn

Apr 25, 2024  on Shopify

really great app , just starting , and i ll add more details after using it at least 2 months

ORGANMASTER SHOES

Apr 23, 2024  on Shopify

So far I am liking this app. Fast, friendly customer service and very nice user interface for the app.

Pinoyhyper

Mar 21, 2024  on Shopify

The support team is very helpful, the auto-post feature is very good

Amazonas Foods Online

Mar 19, 2024  on Shopify

Product has been working great for years. Customer support is very responsive. thanks!

Abysm Internal

Dec 12, 2023  on Shopify

I used this app for at least two years. And it does what it promises, no problems. But what angered me happened at the end, when I signed up it was $9.99 a month, now the moment I cancelled the plan I saw that at some point in time they had changed the price of my plan to $7.99 behind my back, but they continued to charge me $9.99 for who knows how long?! Support conceded that they made price adjustments along the way and that there was some 'miscommunication', offered some credit that I won't use because I was moving to another app, and more importantly didn't mention for how long this had been going on, so I won't know how much I over payed. I know is "just $2 extra a month" but it's the principle, and it doesn't feel nice.

4PetsWithLoveCo

Dec 10, 2023  on Shopify

The app has not really a lot of function and is for this very expensive. I found also some Bugs! As Example if you have a Bitly Account they generate always short links. If you use it or not. I found also not really help how to use it.

Merry Japanese TCG Shop

Dec 05, 2023  on Shopify

They were very helpful and resolved the issue. We will continue to use this app . Thank you.

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