I encountered some difficulties with the app installation, but the customer support I received was truly exceptional and quick. Tarik, the product manager, responded promptly to my request for help and worked with his team to pinpoint and resolve the issue during a video call. The overall experience with their customer support was nothing short of outstanding—quick, responsive, and highly impressive. I wholeheartedly recommend this app to any business looking for exceptional support that sets a new standard in customer service excellence. Overall outstanding customer support.

I had an onboarding call with Tarik S and it was extremely helpful to walk through my existing funnels and optimize them with Tarik. He is knowledgable about the product and I learned that he was a Shopify store owner himself, previously. We have set up a time to check in to see how we are progressing on our shop with Carthook. Would highly recommend this product!

Fantastic app. Easy to use. Great support!

We've tried over almost all upsell apps, and Carthook is hands down the best we've found. The team is continuously improving the app and is highly responsive to feedback from their users. Their 24/7 support is a real lifesaver; they’re always available when needed. After experiencing difficulties with other apps, we were thrilled to see Carthook deliver consistent, positive results. If you're looking for an upsell app that truly works and comes with excellent support, Carthook is a fantastic choice for bigger brands out there.

Very easy to use and works great!! Recommended!

Tariq was amazing help to me and my store.

Very helpful with 1-1 onboarding and expert help and advice!

We had a call with product manager Tarik and he helped me to set up our flows perfectly. Excited to use the app.

Tarik is immensely helpful! Very responsive customer support team when we were unsure about anything, with the option to call rather than use online chat which I really appreciate! Thanks so much for everything

Adel is great to work with. Very knowledgeable and quickly provided the information we are looking for.

Just had my first support call with product manager, Tarik. He was great, and gave us some great insights on how to optimize our post-order AOV. And we built our first funnel together! Great advice! Made it super easy to get started.

This is a new app for me but I have used other apps that do this. I jumped on a call with Sela and he was able to answer my Qs about how to best optimise my upsells, and also shared some great tips on best practice in regards to upselling. I appreciated the offer to look at my funnels in the future if they aren't converting as well as they should be. It's a nice simple app that is very easy to use!

Just had a chat with Tarik, he was generous enough with his time to help us create a funnel live on the call and gave us some incredible advice for our store. Give this guy a 5x pay rise as soon as possible and protect him at all costs!

friendly and such a great help made things so easy to understand thank u

Carthook has gone above and beyond to work with us in ensuring the app is functioning smoothly across all of our stores. Sela provided amazing customer service and took the time to make sure we were satisfied! Top notch customer service!

I had a quick, easy to schedule appointment with Tarik, what a great guy and a terrific app!

Carthook has been an amazing app for us! We have fantastic conversion rates, and it is something that our customers love too- a true win/win! More sales and happy customers. The customer service is best in class and working with Adel has been very helpful to optimize the whole set up! Highly recommend.

One on one video call setting up app. This type of service is a dying breed. Getting set up correctly and having them willing to help and adjust is simply incredible. Adel, set me up and I couldn't be happier with the onboarding.

The best customer service hands down. We have been struggling with post purchase upsells on our store and product manager Tarik and Amina helped us to integrate carthook and to make sure its running smoothly, if we ran into any issues or had any questions we got an answer to our emails almost instantly. Its wonderful to work with a team and an app you can rely on.

Great team! Solid App