Customer support was great - the chat was responsive and they worked with me to resolve an issue. The issue had to get escalated for some help on Shopify side of things and Carthook agent stuck with me the whole time until everything was working. I so appreciated the quick and responsive service in resolving my problem!

This is a great app! Tarik took the time to do a 1:1 on call with me to walk me through the app & ensure it was set up correctly & gave me some really helpful tips. Highly recommend!

We are new to the app but our onboarding call with Adel was incredibly helpful. He had already looked at our website and was very intuitive about what would be a great offer for our customers; he was very knowledgeable. The app appears to be very straight forward and easy to use - and Adel has offered to help us if we do have any questions which is reassuring.

Adel was super helpful and showed me how to use the app efficiently to get the most out of the customer.

Been onboarded with Adel and hes super helpful and friendly. This will change the basket value moving forward for my business.

Flexible, inexpensive, and easy to use! One cool tactic that doesn't seem to be well-documented: you can create bundles using Shopify's native "Bundles" app, and then offer those as upsells via CartHook.

Adel was so helpful in setting up and testing the app Carthook on my store. Timely, friendly and super helpful. Couldn't recommend highly enough. Thank you!

The app is user friendly and the customer service is excellent! I love carthook and excited to see the progress

I encountered some difficulties with the app installation, but the customer support I received was truly exceptional and quick. Tarik, the product manager, responded promptly to my request for help and worked with his team to pinpoint and resolve the issue during a video call. The overall experience with their customer support was nothing short of outstanding—quick, responsive, and highly impressive. I wholeheartedly recommend this app to any business looking for exceptional support that sets a new standard in customer service excellence. Overall outstanding customer support.

I had an onboarding call with Tarik S and it was extremely helpful to walk through my existing funnels and optimize them with Tarik. He is knowledgable about the product and I learned that he was a Shopify store owner himself, previously. We have set up a time to check in to see how we are progressing on our shop with Carthook. Would highly recommend this product!

We've tried over almost all upsell apps, and Carthook is hands down the best we've found. The team is continuously improving the app and is highly responsive to feedback from their users. Their 24/7 support is a real lifesaver; they’re always available when needed. After experiencing difficulties with other apps, we were thrilled to see Carthook deliver consistent, positive results. If you're looking for an upsell app that truly works and comes with excellent support, Carthook is a fantastic choice for bigger brands out there.

We had a call with product manager Tarik and he helped me to set up our flows perfectly. Excited to use the app.

Tarik is immensely helpful! Very responsive customer support team when we were unsure about anything, with the option to call rather than use online chat which I really appreciate! Thanks so much for everything

Adel is great to work with. Very knowledgeable and quickly provided the information we are looking for.

4 bugs in a row is not coincidence, first couldn't finish to install the app after, it require someone check the app and their support email me to try again a day later. then couldn't add product upsells to the funnel cause app got stuck loading forever, it took a whole afternoon and a technician check my store, then after the funnel was done I test it myself and it says the offer wasn't available (which is false cause the product have stuck) then.. they email me to check again, and now I cant even access to the app cause says 505 server error. used cart hook in 2018 and made 20% extra revenue from $3M. it was so good, its a shame its abandoned and nothing works like it use to be.